Shell Management Tay hotels

"Great place at half the cost of the casino- clean staff are wonderful - one change upgrade the phones in the rooms - only cause my big brother 45yrs 250lbs and 6’3” wanted food after the concert they still had pizza Chinese food, auto dial buttons lol other than that great place to stay recommend to anyone"

"While our room itself was very nice, clean and fresh, and everything in it worked well (hot tub, fireplace), we were disappointed at check-in. After we had processed and paid our full room amt, then the desk clerk let us know "sorry. Our pool is not going at this time". I wish they had told us this BEFORE taking our payment so we could have requested a courtesy discount. Also, we learned that the "free breakfast" was just bare bones minimum food, and it would cost us an extra $8.00 each if we wanted eggs, etc. Upon checkout, another desk attendant ("Heather") totally lacked any customer service qualities. She did not look directly at us, ask how our stay had been, and didn't smile once. She is not suited for that position being so cold and rude. Not a nice end at all. "

"Hotel is showing some age, but very clean. Less than a 3 minute walk to the Kelsys restaurant. There area few other restaurants within a couple minute walj from hotel"

"We love going here. It's very reasonably priced and the staff are lovely. The pool is big and the hot tub and sauna both work. A lovely glass filled pool area makes for a pleasant stay. Thanks to Shelley and staff for taking good care of us. Until next time. Stella x"

"Very friendly stuff . That was great"

"Good value"

"Hotel was clean, staff were welcoming and accommodating and most importantly the bed was very comfortable. "

"Despite being just off a major 400 series highway in the middle of a construction zone we were quite satisfied with our stay. Would stay again"

"Fantastic hotel. Everything was great. Staff were friendly and helpful. Room was clean, modern, and provided great linens. Amazing gym. Breakfast in the mornings did the trick and the unlimited coffee. Lots to offer for the area around the property. I have stayed at this hotel many times and will be returning many times more! "