Overall, a good find which I plan to use in future trips to Tbilisi. Comfortable, nicely appointed rooms. One staff member spoke English, but all were nice. I was disappointed that breakfast was not available, and that high prices were charged for instant coffee. I went to the lobby on the morning of departure to request a late checkout, but there was nobody available with English so I could not do so. When I returned later, the English-speaker refused my request because I had not asked earlier. I had to sit in the lobby for four hours before my train,when the hotel was almost empty. Not appreciated.