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德福馬德雷巷酒店

3.0 星級住宿

Telford Madeley Court

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評價

7.4 分，滿分 10 分，
不錯

人氣設施服務

  • 包車位
  • 免費 Wi-Fi
  • 餐廳
  • 空調
  • 供應早餐
  • 商務服務
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類似住宿

接待處
特福德國際酒店
Telford
  • 包早餐
  • 人寵共融
  • 包車位
  • 酒吧
8.8 分 (滿分為 10 分)，優異，1,001 則評價 篇評價
現售 HK$535
合共 HK$642
連稅及其他費用
5 月 27 日 - 5 月 28 日
特福德國際酒店
比較類似的住宿

政策

入住

入住時段開始時間：14:00；入住時段結束時間：00:30
最低登記入住年齡 - 18 歲

退房

於 11:00 前退房

特別入住指示

住宿前台職員將親自迎接旅客到埗
此住宿於服務時段過後不辦理登記入住手續
由住宿提供的資訊可能會使用自動翻譯工具翻譯。

翻新與關閉

住宿於 8 月 30 日至 12 月 31 日關閉。

如何進入住宿

接待處有人當值

寵物

不可攜帶寵物 (輔助動物除外；豁免收費)

小童與加床

歡迎兒童入住
兒童可使用現有寢具免費入住父母或監護人的客房
恕不提供摺床/加床
不提供嬰兒床

此住宿接受以下付款方式

重要資訊

可選額外設施服務費用

  • 自助早餐費用：成人 GBP13.95，小童 GBP7.95 (大約金額)

住宿可能尚有其他額外收費。上述收費及按金不包括稅項，金額亦可能會有所變動。

注意事項

如有額外房客入住，住宿會依照其規定收費。
住客登記入住時或須出示由政府簽發附有相片的證件，並繳交按金以備雜費之用。
住宿無法保證一定能滿足住客的特別要求，須視乎住客登記入住時的供應狀況，住宿亦可能會加收費用。
入住時使用的信用卡 (支付雜費用途) 之持卡人姓名，必須是主要預訂旅客。
住宿接受信用卡及扣帳卡等付款方式。
此住宿保留於旅客抵達前收取信用卡授權預付金的權利。

其他須知

此住宿不設電梯
此住宿歡迎各種性取向及性別認同的旅客 (LGBTQ+ 友善)

常見問題

德福馬德雷巷酒店是否寵物友善住宿？

否，此住宿僅接待輔助動物。

德福馬德雷巷酒店的泊車位收費多少？

此住宿提供免費自助泊車服務。

德福馬德雷巷酒店的登記入住時間是？

登記入住開始時間：14:00；登記入住結束時間：00:30。營業時段以外恕不提供登記入住服務。

德福馬德雷巷酒店的退房時間是？

退房時間為 11:00。

德福馬德雷巷酒店位於哪裡？

此酒店位於在湖上，距離特爾福德滑雪中心和Abraham Darby Leisure Centre不到 2 公里。鐵橋谷和特爾福德高爾夫俱樂部均位於 3 公里內。

我可否免費取消預訂，並獲發全額退款？

是。此住宿的指定房價計劃可免費取消，提高旅遊彈性！有關任何豁免條款或相關規定的詳情，請瀏覽我們網站上的住宿取消政策。

評價

的評價

7.4

不錯

7.6

整潔度

8.2

地點

7.8

職員與服務

7.2

住宿狀況
10 分評分，優異；352 則評價中有 82 則
8 分評分，不錯；352 則評價中有 145 則
6 分評分，一般；352 則評價中有 61 則
4 分評分，欠佳；352 則評價中有 49 則
2 分評分，很差；352 則評價中有 15 則

評價

真實評價

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Such a lovely place has so much history, was very excited to have spent the night would recomend to others and go again
於 2020 年 2 月住了 1 晚
真實評價

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
Great location and building warm rooms but the whole place needs money to upgrade
於 2020 年 12 月住了 1 晚
真實評價

6/10 一般

Robert

不滿：職員與服務、設施服務和住宿狀況
Tired hotel with disengaged staff. Checked in by Joe who had no interest in welcoming us to the hotel, didn’t offer to help us up the two flights rickety stairs but did hand us a “welcome letter” which saved him having to talk to customers. He then quickly disappeared to whatever we had interrupted by arriving... Room 7 in the main building was tired with basic facilities. The bathroom needs replacing with no shower and a broken hand held shower which cannot be operated separately from the bath. Lesley at breakfast was a star whoever and delivered an outstanding customer experience.
於 2020 年 2 月住了 1 晚
真實評價

2/10 很差

David

不滿：整潔度、住宿狀況和客房舒適度

Appalling room

We had a terrible stay at this hotel and had to leave a day early. The road way to the hotel is appalling and full of pot holes. On arrival at reception the receptionist was pleasant, we then got to our room, even before entering you were hit by the smell of damp and mould, we entered the room and straight away had to open windows because of the smell. We then had to kill numerous spiders and upon looking in the bathroom we were greeted by mould around the bath and on the light fitting, the tv didn’t have a remote so we couldn’t watch that. We approached reception and were told that because the hotel was full we couldn’t be moved. On speaking with several other residents they informed us of the same thing. Having had covid and being left with severe respiratory issues ( as well as having a young family) we had to use the room for the night which made us all feel unwell and our clothes stink of damp and mould. The following morning we checked out( this was due to the appalling state of the room). My respiratory problems have been made worse due to the damp and general uncleanliness of this room Never ever stayed anywhere so bad
於 2021 年 8 月住了 2 晚
真實評價

10/10 優異

Steve

讚好：整潔度、職員與服務、設施服務和住宿狀況
Location was perfect, staff very professional made us welcome
於 2021 年 8 月住了 1 晚
真實評價

8/10 不錯

florence

讚好：整潔度
Nice castle,but bedroom didn t match photos.Expected to be on the castle not in the modern wing... Buffet ok but not Amazing...
於 2021 年 8 月住了 5 晚
真實評價

4/10 欠佳

Justin

不滿：整潔度和職員與服務
At first glance this is a beautiful setting and the initial impression of a modern interior sets high expectations. Those expectations were let down by the room & staff. Room: not cleaned properly (clothes from previous occupant not removed from cupboard; pill blister pack found under bed sheet) - we cannot be sure the room was cleaned to Covid standards; unsympathetic staff who need training in client services & record keeping. Will not recommend to others and will not visit again.
於 2021 年 8 月住了 1 晚
真實評價

8/10 不錯

Shaun

讚好：整潔度、設施服務和住宿狀況
Clean and friendly
於 2021 年 8 月住了 1 晚
真實評價

10/10 優異

Geraldine

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Overnight stay

Great experience. Very friendly staff and covid safe. Only stayed one night as travelling on. Food was lovely and breakfast was hot and everything well cooked. Now we know it's there, very happy to stay again in the future.
於 2021 年 8 月住了 1 晚
真實評價

4/10 欠佳

真實旅客

不滿：整潔度和住宿狀況
Exteria facard of the building is lovely. The guest rooms need to have money spent on them. Could employ a better housekeeper who would ensure the rooms were cleaned properly. Breakfast was okay but only just warm. Not much selection if you didn't want a full breakfast
於 2021 年 8 月住了 2 晚
真實評價

4/10 欠佳

真實旅客

不滿：整潔度和住宿狀況
I booked a Superior Double Room the photos at booking showed a High Ceiling Room, Grand Four Poster Bed Open Fire and Deluxe Bathroom, What you get is an Attic Room with the softest singular most uncomfortable poor quality double divan bed with badly fitted sheet, no bedside tables and a scruffy bathroom. Very disappointing and bad in fact shocking value for money. Don't get ripped off stay somewhere else!
於 2021 年 8 月住了 1 晚
真實評價

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

Very tired hotel

Very tired hotel. We were located here as we were double booked in our chosen hotel. Grounds & outside very impressive, but once inside, rooms very dark and dusty, furniture very old, showers not working properly, water stained ceiling, thin towels, chipped bath. We made the most of our stay, but not recommended & will not be returning.
於 2021 年 8 月住了 4 晚
真實評價

8/10 不錯

Natalie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Lovely

Have stayed here a few times now, rooms are always clean and comfortable.
於 2021 年 8 月住了 1 晚
真實評價

2/10 很差

Jane

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

Tired and low star rating hotel

Where do we start. A very low three star rating. Dirty, ripped seats on chairs, food thrown down on table, service not knowing what was on menu, steak as tough as boots served with oven chips, fruit cocktail from a can for breakfast…just lazy cooking. We couldn’t wait to get away and would not recommend or stay again. The reception staff and bar were rushed off their feet, pleasant enough and changed our room on request as we had no shower. The Manor House was nice in parts and expected given its age but the hotel could do with some serious money spent on it. Not working £50 a night let alone £102!!!
No excuse leaving a chair in this state in the room!!
Dirty and rusty
於 2021 年 8 月住了 1 晚
真實評價

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Our family room was a reasonable size with ample space for the three of us. The staff on arrival were very nice and reasonable safety measures in place due to the current situation.
於 2021 年 7 月住了 1 晚
真實評價

2/10 很差

真實旅客

不滿：整潔度和住宿狀況
The room was poor the shower was held together with duct tape Mould around the tiles We came for a nights stay for a family gathering in the area Thank goodness we only had to stay one night The building is stunning from the outside however the room we were allocated was sub standard unclean and not maintained at all I would not recommend this hotel and I certainly would never book again
於 2021 年 7 月住了 1 晚
真實評價

6/10 一般

Andrew

讚好：職員與服務
不滿：整潔度和住宿狀況

Disappointing for the price

My room was in the 'new' part of the building. The bed (kingsize) was two singles pushed together, these two singles were different heights and had completely different mattresses so I was effectively on a single bed. There was considerable mold in the bathroom and dirt in the wardrobe, one of the bathroom lights was broken and had a strobing effect. The room had clearly been amateurishly repainted without removing any fittings as everything had white paint splatter on it. The area is noisy at night due to youths riding dirt bikes round the field at the back of the hotel (this happened two nights out of three). The staff were very pleasant and helpful but clearly run off their feet with the receptionist having to help serve breakfasts. The old hall is beautiful historic building. Overall the hotel is 'ok' but not what I would expect for the price and the three star rating. Having stayed here before this has gone down hill fast since being sold by Mecure.
於 2021 年 7 月住了 3 晚
真實評價

10/10 優異

Marie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Enjoyed our stay Clean plenty if room breakfast lovely Evening meal not so nice Frozen fish and chips Staff friendly and helpful Would stay again
於 2021 年 6 月住了 1 晚
真實評價

8/10 不錯

George

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Madeley Court Hotel

Excellent hotel, really good value for money. Loved the setting and the fact it is an old priory with much of the original building and artefacts still intact .
於 2021 年 6 月住了 1 晚
真實評價

8/10 不錯

Simone

讚好：整潔度、職員與服務和客房舒適度
It is a beautiful building in a beautiful setting. The staff were great, the dinner excellent. Nothing was a problem. The only comment I would make, is that the company need to invest in the driveway. There are drops on either side of the narrow tarmac strip, which itself has several pot holes. One day someone will break a spring, and it will cost the hotel money!
於 2021 年 5 月住了 1 晚
真實評價

6/10 一般

Cynthia

讚好：整潔度

So wanted it to be great but sadly disappointing!

This hotel could be so fabulous. This is our second stay as its the most convenient to family living close by. After our first stay we said we'd never stay there again as we had a list of complaints. I spent a good hour going over these with a very lovely acting manager who promised to pass them on but never heard a word from anyone. Decided to give it another go thinking we may have just been unlucky. 1 towel on arrival so had to request more. Hairdryer literally blew up - flames/smoke - (presumably not PAT tested) so had to request a new one. Duvet about 30cm too small for the cover. Said it provided breakfast but this turned out to be a brown paper bag full of sachets/cartons etc. No explanation why restaurant was closed for breakfast when it was open later in the day. Damp smell in hallway. The whole place needs some tlc, some scented diffusers, some general maintenance and paint here and there to make it better. Staff need training in customer service as so half hearted. Mercure Management really need to visit as have stayed at several Mercure Hotels and this one is letting down the company name.
於 2021 年 5 月住了 2 晚
真實評價

8/10 不錯

CLAIRE

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice peacful place to stay ...rooms are comfy and clean ....needed extra towels which were bought to our room ....i would stay again
於 2021 年 5 月住了 1 晚
真實評價

10/10 優異

Mohammed

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Graham was there to cater for all our needs, very polite and friendly.
於 2021 年 2 月住了 1 晚
真實評價

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
不滿：住宿狀況和客房舒適度

Lovely Grounds and building

Although the location and the staff are lovely, room 36 was very disappointing. We smelled humidity from the corridor, and we felt and smelled it in the room. Moreover the mattress was either very just uncomfortable or very old. Other than these issues, dinner and the rest of the hotel and grounds were lovely.
於 2020 年 9 月住了 1 晚
真實評價

4/10 欠佳

Mark

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

Bad hotel

We had 3 rooms in total one wasn’t cleaned, bin full toilet not flushed. Rooms very dated furniture tired or broken. The young receptionist guy was friendly but other staff miserable. Breakfast was cold. Table in bar broken.
於 2020 年 9 月住了 2 晚