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德福马德雷巷酒店

3.0 星住宿

Telford Madeley Court

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点评

7.4/10
不错

热门服务设施

  • 含停车设施
  • 免费 Wi-Fi
  • 餐厅
  • 空调
  • 提供早餐
  • 商务服务
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同类型住宿

前台
特福德国际酒店
Telford
  • 含早餐
  • 可带宠物
  • 含停车设施
  • 酒吧
8.8 分，总分 10，超赞，1,000 条点评
新价格 HK$553
总价 HK$663
含税款和其他费用
6 月 3 日 - 6 月 4 日
特福德国际酒店
对比同类住宿

政策

入住

开始办理入住：14:00；停止办理入住：00:30

住客需年满 18 岁

退房

11:00 之前退房

特别入住说明

前台工作人员将在住客到店时接待

该住宿不可在工作时间以外办理入住手续

住宿提供的信息可以使用自动翻译工具进行翻译

装修和停业

此住宿在 8 月 30 日至 12 月 31 日关闭。

进入方式

前台

宠物

不可带宠物（但欢迎服务类动物，并且免除有关费用）

儿童及加床

欢迎儿童入住。

儿童可免费入住，前提是与父母或监护人同住一间房并共用现有床褥

不提供折叠床/加床。

不提供儿童床（婴儿床）。

该住宿接受的付款方式

重要信息

其他项目

  • 自助式早餐费用：成人约为 GBP 13.95，儿童约为 GBP 7.95

上面所列内容可能并不完整。这些费用和押金可能不包括税款，并且可能会随时发生变化。

您需知道

可能需收取加人费用，具体费用取决于住宿的政策。
入住时可能需要出示政府核发的身份证件（带照片）以及缴付现金押金，以便于支付其他杂项的费用。
特殊要求视入住时的具体情况而定，可能产生额外的费用。不能保证满足特殊要求。
入住时用于支付其他杂项的信用卡上的姓名必须与预订客房时使用的主要姓名相同。
此住宿接待方接受以信用卡及借记卡付款
此住宿有权在住客到达之前向其索取信用卡预授权。

其他注意事项

此住宿场所没有电梯
住宿接待方欢迎所有性取向和性别认同的客人（LGBTQ+ 友好）。

常见问题

德福马德雷巷酒店允许宠物入住吗？

不可以，该住宿仅允许辅助型动物入内。

停车费是多少？

该住宿免费提供自助停车。

何时可在德福马德雷巷酒店办理入住？

开始办理入住：14:00；停止办理入住：00:30。 超过规定时间后恕不安排入住。

何时可在德福马德雷巷酒店办理退房？

退房时间为 11:00。

德福马德雷巷酒店的地址在哪里？

此酒店在湖边，距离特尔福德滑雪和滑雪中心和Abraham Darby Leisure Centre不到 2 公里。而且，铁桥谷和特尔福德高尔夫俱乐部距离酒店不到 3 公里。

我可以免费取消我的预订并获得全额退款吗？

是的，此住宿部分房价类型提供免费取消服务，因为灵活预订很重要！有关例外或要求的更多详细信息，请查阅我们网站上的住宿取消政策。

点评

关于的点评

7.4

还可以

7.6

清洁度

8.2

地点

7.8

员工和服务

7.2

住宿条件和设施
10 分 - 超赞。82 条好评，共有 352 条点评
8 分 - 还可以。145 条好评，共有 352 条点评
6 分 - 一般。61 条好评，共有 352 条点评
4 分 - 很差。49 条好评，共有 352 条点评
2 分 - 糟糕。15 条好评，共有 352 条点评

点评

已验证

8/10 不错

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Such a lovely place has so much history, was very excited to have spent the night would recomend to others and go again
2020 年 2 月入住 1 晚
已验证

8/10 不错

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
Great location and building warm rooms but the whole place needs money to upgrade
2020 年 12 月入住 1 晚
已验证

6/10 一般

Robert

不满意：员工和服务、服务设施、住宿条件和设施
Tired hotel with disengaged staff. Checked in by Joe who had no interest in welcoming us to the hotel, didn’t offer to help us up the two flights rickety stairs but did hand us a “welcome letter” which saved him having to talk to customers. He then quickly disappeared to whatever we had interrupted by arriving... Room 7 in the main building was tired with basic facilities. The bathroom needs replacing with no shower and a broken hand held shower which cannot be operated separately from the bath. Lesley at breakfast was a star whoever and delivered an outstanding customer experience.
2020 年 2 月入住 1 晚
已验证

2/10 糟糕

David

不满意：清洁度、住宿条件和设施、客房舒适度

Appalling room

We had a terrible stay at this hotel and had to leave a day early. The road way to the hotel is appalling and full of pot holes. On arrival at reception the receptionist was pleasant, we then got to our room, even before entering you were hit by the smell of damp and mould, we entered the room and straight away had to open windows because of the smell. We then had to kill numerous spiders and upon looking in the bathroom we were greeted by mould around the bath and on the light fitting, the tv didn’t have a remote so we couldn’t watch that. We approached reception and were told that because the hotel was full we couldn’t be moved. On speaking with several other residents they informed us of the same thing. Having had covid and being left with severe respiratory issues ( as well as having a young family) we had to use the room for the night which made us all feel unwell and our clothes stink of damp and mould. The following morning we checked out( this was due to the appalling state of the room). My respiratory problems have been made worse due to the damp and general uncleanliness of this room Never ever stayed anywhere so bad
2021 年 8 月入住 2 晚
已验证

10/10 超赞

Steve

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Location was perfect, staff very professional made us welcome
2021 年 8 月入住 1 晚
已验证

8/10 不错

florence

满意：清洁度
Nice castle,but bedroom didn t match photos.Expected to be on the castle not in the modern wing... Buffet ok but not Amazing...
2021 年 8 月入住 5 晚
已验证

4/10 较差

Justin

不满意：员工和服务，清洁度
At first glance this is a beautiful setting and the initial impression of a modern interior sets high expectations. Those expectations were let down by the room & staff. Room: not cleaned properly (clothes from previous occupant not removed from cupboard; pill blister pack found under bed sheet) - we cannot be sure the room was cleaned to Covid standards; unsympathetic staff who need training in client services & record keeping. Will not recommend to others and will not visit again.
2021 年 8 月入住 1 晚
已验证

8/10 不错

Shaun

满意：清洁度、服务设施、住宿条件和设施
Clean and friendly
2021 年 8 月入住 1 晚
已验证

10/10 超赞

Geraldine

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Overnight stay

Great experience. Very friendly staff and covid safe. Only stayed one night as travelling on. Food was lovely and breakfast was hot and everything well cooked. Now we know it's there, very happy to stay again in the future.
2021 年 8 月入住 1 晚
已验证

4/10 较差

真实旅客

不满意：住宿条件和设施，清洁度
Exteria facard of the building is lovely. The guest rooms need to have money spent on them. Could employ a better housekeeper who would ensure the rooms were cleaned properly. Breakfast was okay but only just warm. Not much selection if you didn't want a full breakfast
2021 年 8 月入住 2 晚
已验证

4/10 较差

真实旅客

不满意：住宿条件和设施，清洁度
I booked a Superior Double Room the photos at booking showed a High Ceiling Room, Grand Four Poster Bed Open Fire and Deluxe Bathroom, What you get is an Attic Room with the softest singular most uncomfortable poor quality double divan bed with badly fitted sheet, no bedside tables and a scruffy bathroom. Very disappointing and bad in fact shocking value for money. Don't get ripped off stay somewhere else!
2021 年 8 月入住 1 晚
已验证

4/10 较差

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Very tired hotel

Very tired hotel. We were located here as we were double booked in our chosen hotel. Grounds & outside very impressive, but once inside, rooms very dark and dusty, furniture very old, showers not working properly, water stained ceiling, thin towels, chipped bath. We made the most of our stay, but not recommended & will not be returning.
2021 年 8 月入住 4 晚
已验证

8/10 不错

Natalie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Lovely

Have stayed here a few times now, rooms are always clean and comfortable.
2021 年 8 月入住 1 晚
已验证

2/10 糟糕

Jane

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Tired and low star rating hotel

Where do we start. A very low three star rating. Dirty, ripped seats on chairs, food thrown down on table, service not knowing what was on menu, steak as tough as boots served with oven chips, fruit cocktail from a can for breakfast…just lazy cooking. We couldn’t wait to get away and would not recommend or stay again. The reception staff and bar were rushed off their feet, pleasant enough and changed our room on request as we had no shower. The Manor House was nice in parts and expected given its age but the hotel could do with some serious money spent on it. Not working £50 a night let alone £102!!!
No excuse leaving a chair in this state in the room!!
Dirty and rusty
2021 年 8 月入住 1 晚
已验证

8/10 不错

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Our family room was a reasonable size with ample space for the three of us. The staff on arrival were very nice and reasonable safety measures in place due to the current situation.
2021 年 7 月入住 1 晚
已验证

2/10 糟糕

真实旅客

不满意：住宿条件和设施，清洁度
The room was poor the shower was held together with duct tape Mould around the tiles We came for a nights stay for a family gathering in the area Thank goodness we only had to stay one night The building is stunning from the outside however the room we were allocated was sub standard unclean and not maintained at all I would not recommend this hotel and I certainly would never book again
2021 年 7 月入住 1 晚
已验证

6/10 一般

Andrew

满意：员工和服务
不满意：住宿条件和设施，清洁度

Disappointing for the price

My room was in the 'new' part of the building. The bed (kingsize) was two singles pushed together, these two singles were different heights and had completely different mattresses so I was effectively on a single bed. There was considerable mold in the bathroom and dirt in the wardrobe, one of the bathroom lights was broken and had a strobing effect. The room had clearly been amateurishly repainted without removing any fittings as everything had white paint splatter on it. The area is noisy at night due to youths riding dirt bikes round the field at the back of the hotel (this happened two nights out of three). The staff were very pleasant and helpful but clearly run off their feet with the receptionist having to help serve breakfasts. The old hall is beautiful historic building. Overall the hotel is 'ok' but not what I would expect for the price and the three star rating. Having stayed here before this has gone down hill fast since being sold by Mecure.
2021 年 7 月入住 3 晚
已验证

10/10 超赞

Marie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Enjoyed our stay Clean plenty if room breakfast lovely Evening meal not so nice Frozen fish and chips Staff friendly and helpful Would stay again
2021 年 6 月入住 1 晚
已验证

8/10 不错

George

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Madeley Court Hotel

Excellent hotel, really good value for money. Loved the setting and the fact it is an old priory with much of the original building and artefacts still intact .
2021 年 6 月入住 1 晚
已验证

8/10 不错

Simone

满意：清洁度、员工和服务、客房舒适度
It is a beautiful building in a beautiful setting. The staff were great, the dinner excellent. Nothing was a problem. The only comment I would make, is that the company need to invest in the driveway. There are drops on either side of the narrow tarmac strip, which itself has several pot holes. One day someone will break a spring, and it will cost the hotel money!
2021 年 5 月入住 1 晚
已验证

6/10 一般

Cynthia

满意：清洁度

So wanted it to be great but sadly disappointing!

This hotel could be so fabulous. This is our second stay as its the most convenient to family living close by. After our first stay we said we'd never stay there again as we had a list of complaints. I spent a good hour going over these with a very lovely acting manager who promised to pass them on but never heard a word from anyone. Decided to give it another go thinking we may have just been unlucky. 1 towel on arrival so had to request more. Hairdryer literally blew up - flames/smoke - (presumably not PAT tested) so had to request a new one. Duvet about 30cm too small for the cover. Said it provided breakfast but this turned out to be a brown paper bag full of sachets/cartons etc. No explanation why restaurant was closed for breakfast when it was open later in the day. Damp smell in hallway. The whole place needs some tlc, some scented diffusers, some general maintenance and paint here and there to make it better. Staff need training in customer service as so half hearted. Mercure Management really need to visit as have stayed at several Mercure Hotels and this one is letting down the company name.
2021 年 5 月入住 2 晚
已验证

8/10 不错

CLAIRE

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice peacful place to stay ...rooms are comfy and clean ....needed extra towels which were bought to our room ....i would stay again
2021 年 5 月入住 1 晚
已验证

10/10 超赞

Mohammed

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Graham was there to cater for all our needs, very polite and friendly.
2021 年 2 月入住 1 晚
已验证

8/10 不错

真实旅客

满意：员工和服务，清洁度
不满意：客房舒适度，住宿条件和设施

Lovely Grounds and building

Although the location and the staff are lovely, room 36 was very disappointing. We smelled humidity from the corridor, and we felt and smelled it in the room. Moreover the mattress was either very just uncomfortable or very old. Other than these issues, dinner and the rest of the hotel and grounds were lovely.
2020 年 9 月入住 1 晚
已验证

4/10 较差

Mark

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Bad hotel

We had 3 rooms in total one wasn’t cleaned, bin full toilet not flushed. Rooms very dated furniture tired or broken. The young receptionist guy was friendly but other staff miserable. Breakfast was cold. Table in bar broken.
2020 年 9 月入住 2 晚