The house was fantastic and it was so great to have amenities like the golf cart and paddle boards available. The housekeeper was also lovely and great to have. Playa Flamingo was beautiful and peaceful. One of the reasons we chose that house, as a big group trying to maximize time together and not get overwhelmed with coordination was having so much available, including a concierge service. It was why we were willing to pay a substantially higher price than comparable homes, for amenities and to have high level service and low stress. Unfortunately that aspect did not prove true. The concierge service was not great at communication, slow to respond, and incomplete. So we ended up having numerous back and forth emails close to stay rather than well ahead, last minute confusion coordinating flights despite having sent that information prior, and one pick up at 5AM which had been confirmed but failed to happen, resulting in one guest and her young child who needed a carseat having to get an Uber with no carseat and got pulled over and ticketed. There were also discrepancies between some of the information on the listing and what the concierge says, so confirm everything important to you with the hosts (cost of airport transport, what constitutes a gym, check out time, etc). In general a nice stay but not worth the price given the disappointing service aspect, which was part of what we anticipated given the advertising and price point.