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Nequi

3.5 star property
Adults-only hotel with free breakfast and spa services

Choose dates to view prices

Photo gallery for Nequi

Outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas, pool loungers
Egyptian cotton sheets, premium bedding, down duvets, minibar
Exterior
Reception
In the heart of San Miguel, Nequi offers a vibrant getaway with continental breakfast, a swim-up bar, and El Encanto restaurant. Unwind in the spa tub or lounge by the pool with sun loungers and umbrellas. Enjoy free WiFi and take advantage of concierge services to make your stay truly unforgettable.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Bar
  • Spa
  • Breakfast included
  • Pool

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Pool view AMORE

Egyptian cotton sheets, premium bedding, down duvets, minibar

Pool view AMORE

10.0 out of 10
Exceptional
(1 review)

Highlights

Private pool
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Down duvet
Egyptian cotton bed sheets
Bathrobes
  • 498 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Nequi

Egyptian cotton sheets, premium bedding, down duvets, minibar

Nequi

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Down duvet
Egyptian cotton bed sheets
Bathrobes
Jetted bath
  • 431 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Grand Room

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Down duvet
Egyptian cotton bed sheets
Bathrobes
Jetted bath
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Down duvet
Egyptian cotton bed sheets
Bathrobes
Jetted bath
  • Mountain view
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Calle 22 De Febrero 8, Col Barrio San Miguel, Tepoztlán, MOR, 62520

What's nearby

  • Artisan Market of Tepoztlán - 3 min walk - 0.3 km
  • Experiencia Tepoztlan Language School - 3 min walk - 0.3 km
  • El Suspiro Tepoztlan - 17 min walk - 1.5 km
  • Bajo La Montaña - 2 min drive - 1.2 km
  • Casa Chavela - 3 min drive - 2.3 km

Getting around

  • Benito Juarez International Airport (MEX) - 86 min drive

Restaurants

  • ‪La Terraza Tepoztlán - ‬3 min walk
  • ‪Tepoznieves - ‬2 min walk
  • ‪El Zocalo - ‬3 min walk
  • ‪Margarita Concept Garden - ‬3 min walk
  • ‪Mercado de Comida - ‬4 min walk

About this property

Nequi

Hotel near Tepozteco Pyramid
Take advantage of free continental breakfast, a swim-up bar and a poolside bar at Nequi. For some rest and relaxation, visit the hot tub. Be sure to enjoy a meal at El Encanto, the on-site restaurant. In addition to a free daily manager's reception and a terrace, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool along with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a 24-hour front desk and concierge services
  • Luggage storage, a front desk safe and tour/ticket information
Room features
All guest rooms at Nequi feature comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-compatible safes and air conditioning.
Extra amenities include:
  • Egyptian cotton sheets and down duvets
  • Bathrooms with Jetted bath and free toiletries

Similar properties

Exterior

Sitio Sagrado

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
7.2 out of 10, Good, 294 reviews
Sitio Sagrado

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Encanto

Things to do

  • Hot tub
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 12 are not allowed at this adults-only property; all guests 12 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: MXN 600 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards and cash
Property Registration Number HBR170123IL1

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 7:00 PM
Guests under 12 years old are not permitted at this adults-only property

Property is also known as

Nequi Hotel
Nequi Tepoztlán
Nequi Hotel Tepoztlán

Frequently asked questions

Does Nequi have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 7:00 PM.

Is Nequi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Nequi?

Self-parking is free at this property.

What time is check-in at Nequi?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Nequi?

Checkout is at noon.

Does Nequi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 600 per vehicle applies.

Where is Nequi located?

Located in San Miguel, this hotel is within a 10-minute walk of Artisan Market of Tepoztlán, Ex-Convent of the Nativity and Experiencia Tepoztlan Language School. Tepoztlán Museum Carlos Pellicer Collection and New Tepoztlán Market are also within 10 minutes.

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Nequi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 110 out of 172 reviews
Rating 8 - Good. 31 out of 172 reviews
Rating 6 - Okay. 17 out of 172 reviews
Rating 4 - Poor. 9 out of 172 reviews
Rating 2 - Terrible. 5 out of 172 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

JUAN PABLO

Liked: Cleanliness, staff & service, property conditions & facilities
Good site to have a nice rest
Stayed 2 nights in Jul 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service
Its very close to teooztlan center
Stayed 2 nights in Aug 2024

6/10 Okay

Mony

I booked two nights. Couldn’t stay the 2nd night because of an emergency. They told me that they would refund me but they didn’t.
Stayed 2 nights in Apr 2025

4/10 Poor

Juan

Liked: Cleanliness
Hotel was beautiful but service was terrible. Staff lied about food and drink service. Restaurant and bar closed early. Our order took too long to arrive and there was no other guest in the hotel. At check out felt like a criminal due to staff telling us we could not leave until room was inspected. Don’t waste your money on this over priced hotel.
Stayed 1 night in Jan 2025

6/10 Okay

Jennifer

Liked: Staff & service
I chose this property because of its proximity to the nearby Pyramid and market. The hotel itself was a little rundown: 1. The shelving in the room closet was unusable. The shelves were slanted and not at a 90 degree angle; 2. The lock for the balcony door didn't latch and the hotel was not able to get a locksmith on-site for 2 more days; and 3. The room safe's battery was dead, so we were unable to store valuables. With a little TLC, this place could easily garner some higher star ratings.
Stayed 2 nights in Nov 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasis a hora y media.

El lugar es espectacular, se agradece que las albercas y el jacuzzi (tanto el interior como el exterior) la temperatura del agua es caliente. La comida excelente, tienen unos higos rellenos de queso envueltos de cecina que son deliciosos. El desayuno (incluido) no se crean que es continental de rebanadas de pan blanco con mantequilla y café, no, Aqui te sirven y bien. Todos muy serviciales y atentos a cualquier petición. El mercado y las zonas turísticas y de comida, todo a pie, prácticamente dejas el auto en el garage. Todo excelente, ya la hice mi casa de descanso.
Stayed 4 nights in Jun 2025

8/10 Good

Israel

Liked: Amenities
Un pequeño hotel bien logrado con todo lo que requiere un boutique
Stayed 1 night in Jun 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un rincón único.

Desde que llegamos el trato fue extraordinario, siempre atentos y amables, las instalaciones en perfecto estado, el desayuno incluido, muy completo y llenador.
Stayed 4 nights in May 2025

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Me dieron la habitacion amore mio y aunque esta apartada de la alberca y de la mayoria de las habitaciones la habitacion estuvo increible con 2 balcones y hermosa vista. El desayuno incluido muy bueno y el servicio excelente. Ubicación excelente tambien todo queda caminando. Lo unico que no me gustó es que no te dejan meter nada de comida ni bebida ni si quiera a la habitacion. Pedi una piña colada y una margarita de frutos rojos en el area de la albera y estuvieron muy buenas. El agua del jacuzzi en la parte de arriba del restaurante estaba demasiado caliente , no me pude meter.
Stayed 1 night in May 2025

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 2 nights in Nov 2024

10/10 Excellent

Julio Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Nos encantó todo, sobre todo el Jacuzzi.
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniel Arroyo

Liked: Property conditions & facilities
Hemos venido a este hotel 3 veces y siempre hay algo que mejoraron en las instalaciones, siempre muy limpio y con gran atención del personal
Stayed 2 nights in Jan 2025

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No respetaron mi selección

habitación limpia y amplia, sin embargo, yo había seleccionado otro habitación diferente por él portal y ya llegando se me asigno una del piso de abajo
Stayed 2 nights in Dec 2024

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Descuidado, caro, goteras y humedades en el cuarto
Stayed 1 night in Nov 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La tranquilidad y el servicio muy buena ubicacion.
Stayed 1 night in Nov 2024

2/10 Terrible

Hector

Todo el servicio pésimos de dar vergüenza por lo caro que es
Stayed 1 night in Oct 2024

10/10 Excellent

KIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal para parejas. Alberca climatizada y el jacuzzi en la terraza esta padrísimo. Excelente ubicación. La comida y bebidas están muy bien. Sin duda se convirtió en nuestro hotel preferido en Tepoztlán. Los chicos que atienden nos trataron muy bien. Nos quedamos en Cuernavaca la noche anterior y olvidamos unas prendas en el hotel, al darnos cuenta lo comentamos y el gerente y la chica de Frontdesk nos ayudaron a conseguir una persona que nos pudiera ayudar para traer las prendas, que obvio tuvo un costo adicional, pero el tema es que nos ayudaron y nos dieron la alternativa. Reitero, nuestro hotel favorito en tepoz.
Stayed 1 night in Nov 2024

6/10 Okay

Areli

Liked: Staff & service, property conditions & facilities, room comfort

Linda estancia

La atención del personal es increíble y es por lo que yo regresaría, solamente que tienenque dar un poco más de informacióna a la llegada. Las camas son muy cómodas y las instalaciones lindas. Pero, hay cositas por mejorar ya que no hay internet y por lo tanto no TV y hay que mejorar la limpieza en los trastes. La comida del restaurante (comida) deliciosa. Instaciones muy lindas.
Stayed 2 nights in Oct 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes instalaciones y un agradable servicio de todo el personal. Totalmente recomendable
Stayed 2 nights in Oct 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito
Stayed 2 nights in Aug 2024

8/10 Good

Jeannine

Liked: Staff & service, amenities, property conditions & facilities
El agua del jacuzzi no estaba tan caliwnte
Stayed 2 nights in Aug 2024

10/10 Excellent

Oswaldo

Liked: Staff & service, property conditions & facilities, room comfort
Muy buena habitación, el jacuzzi bar increíble, la alberca y jacuzzi al aire libre climatizados y muy bien, el único pero, algo sucia la tina de hidromasaje, al ponerla, con un rastro de polvo leve, aunque funcionaba muy bien el hidromasaje. El precio algo elevado, pero no tan distante a la calidad del hotel
Stayed 1 night in Aug 2024

4/10 Poor

MARIO

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
No me gustó: el agua de la alberca estaba opaca,el des Ayuno con muy pocas opciones, no hay sombrillas en la alberca, la ventana del cuarto que supuestamente daba a la alberca estaba tapada por grandes matas y la cantina, martillazos a las 8.30 de la mañana, la caja fuerte no tiene combinacion sino llave, musica hasta tarde.
Stayed 3 nights in Aug 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

mejor opción para relajarse y disfrutar en pareja

Fuimos a pasar Luna de Miel. Desde que llegamos fueron muy atentos. Nuestra habitación imoecble, con todo lo necesarios para disfrutar y relajarse. La alberca y los Jacuzzis Al aire libre funcionan muy bien. A buena temperatura y permitió relajarnos. Tomamos la cena romántica que estuvo genial. Buen sabor y excelente porción. El desayuno también. El personal de todas las áreas siempre fue atento. El mejor lugar para quedarse. Definitivamente regresamos.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso hotel, me encantó! Buen servicio del mesero super atento Lo malo: dejaron ocupar a más de 7 jóvenes un solo cuarto y sin respetar horarios de descanso pues tienen unas fiesta en el cuarto. Además ingresaron bebidas y refrescos del exterior cuando dicen que según es prohibido, estaban fumando en el jacuzzi cuando se supone que solo se puede en el estacionamiento. Lamentable situación pues dicen que es para adultos y estos son niños muy ruidosos que no dejan dormir
Stayed 1 night in Aug 2024