"Really friendly staff, good breakfast/drink options, gorgeous setting. Only negative was the room we were given was not the same as the photos/the one we selected."
"Really friendly staff, good breakfast/drink options, gorgeous setting. Only negative was the room we were given was not the same as the photos/the one we selected."
"Fabulous location right by the lake and close to restaurants . The manager Phu and his wife were really friendly and will help you if need any advice or booking cabs etc..The room were very quiet and clean. A really good choice for anyone coming to Ninh Binh."
"Fabulous location right by the lake and close to restaurants . The manager Phu and his wife were really friendly and will help you if need any advice or booking cabs etc..The room were very quiet and clean. A really good choice for anyone coming to Ninh Binh."
"We had a great time. Location is perfect with a magical view and a lot of things to explore. Hotel pool was the perfect place for relaxing and food was good. "
"We had a great time. Location is perfect with a magical view and a lot of things to explore. Hotel pool was the perfect place for relaxing and food was good. "
"Overall quality was good, it's in the countryside which comes with expected limitations (WiFi didn't always work and the water heater required some waiting time) and the price was on the cheaper side compared to the rest of the area. The room had some "cracks" in several places, during the harvest season this allowed some smoke to enter which was not ideal, while I didn't experience many problems with insects (one gecko and 2-3 spiders) this could be a potential problem for other guests. "
"Overall quality was good, it's in the countryside which comes with expected limitations (WiFi didn't always work and the water heater required some waiting time) and the price was on the cheaper side compared to the rest of the area. The room had some "cracks" in several places, during the harvest season this allowed some smoke to enter which was not ideal, while I didn't experience many problems with insects (one gecko and 2-3 spiders) this could be a potential problem for other guests. "
"Right by the busy street but a 5 minute walk and so quite around the property. The staff were also really helpful and would go out of their way to help you."
"Right by the busy street but a 5 minute walk and so quite around the property. The staff were also really helpful and would go out of their way to help you."
"I Loved my stay at Heartfelt Hideaway. this is such a beautiful Hideaway, the best I've ever stayed in, ever.
The manager, Hoa, is exceptionally wonderful. she is so kind, polite, professional. helpful and she organised amazing tours, and she is always smiling. As are all the locals. The food is home made and delicious, and the property is very clean. You must visit this place, it is amazing. I can't wait to visit again in the future. Thank you Mrs Hoa and thank you Heartfelt hideaway....
"I Loved my stay at Heartfelt Hideaway. this is such a beautiful Hideaway, the best I've ever stayed in, ever.
The manager, Hoa, is exceptionally wonderful. she is so kind, polite, professional. helpful and she organised amazing tours, and she is always smiling. As are all the locals. The food is home made and delicious, and the property is very clean. You must visit this place, it is amazing. I can't wait to visit again in the future. Thank you Mrs Hoa and thank you Heartfelt hideaway....
"This was my first homestay and I was not sure what to expect. The family really looked after me and made me feel right at home, I loved spending time here and found it a quick 5 minute walk to the Main Street of food places and cafes in the town. "
"This was my first homestay and I was not sure what to expect. The family really looked after me and made me feel right at home, I loved spending time here and found it a quick 5 minute walk to the Main Street of food places and cafes in the town. "
"Our home away from home! Lu & Bang were so incredibly kind and helpful, they quickly felt like family and made sure we were well accommodated. The interconnecting rooms were large and had a kettle and fridge which made things easier when trying to feed our fussy children. As these are rooms only, there was no ammenities to cook or be self sufficient per se, but we made it work just fine using disposable cutlery and eating out most of the time. The village is beautiful and serene and we were...
"Our home away from home! Lu & Bang were so incredibly kind and helpful, they quickly felt like family and made sure we were well accommodated. The interconnecting rooms were large and had a kettle and fridge which made things easier when trying to feed our fussy children. As these are rooms only, there was no ammenities to cook or be self sufficient per se, but we made it work just fine using disposable cutlery and eating out most of the time. The village is beautiful and serene and we were...
"Staff are super nice and there’s Free bikes to use. You can bike to hang mua and even bich dong pagoda. Wish there was a safe box. Plus the sink clogged a lot where we had to manual unclog it and we could hear rats or some rodent in the walls at night which woke me up at night. "
"Staff are super nice and there’s Free bikes to use. You can bike to hang mua and even bich dong pagoda. Wish there was a safe box. Plus the sink clogged a lot where we had to manual unclog it and we could hear rats or some rodent in the walls at night which woke me up at night. "
"The staff were fabulous, the rooms and amenities are cleanand the meals were fresh. They booked tours and transfers for us, we rented a moped from the retreat for the day, they're 10mins for Hoa Lu, our stay was very peaceful."
"The staff were fabulous, the rooms and amenities are cleanand the meals were fresh. They booked tours and transfers for us, we rented a moped from the retreat for the day, they're 10mins for Hoa Lu, our stay was very peaceful."
"Our stay could have been worse and maybe a different room would have been better but we were really unhappy with the room and location. Although situated close to the Hang Mua walk (about a 5 minute walk), the road it’s self left much to be desired. Maybe it didn’t help that we arrived at night, but the street was deserted with no street lamps and only 2 places to eat including an overpriced pizza place.
The room was run down and smelt of excrement, probably because of the bathroom which is...
"Our stay could have been worse and maybe a different room would have been better but we were really unhappy with the room and location. Although situated close to the Hang Mua walk (about a 5 minute walk), the road it’s self left much to be desired. Maybe it didn’t help that we arrived at night, but the street was deserted with no street lamps and only 2 places to eat including an overpriced pizza place.
The room was run down and smelt of excrement, probably because of the bathroom which is...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"This place is a hidden gem. It’s my favorite place we stayed in Vietnam, it’s like a hidden oasis. The grounds are beautiful, you see lots of work being put into the garden, and it’s tucked back in its own mountain valley.
They have bikes you can borrow and both Mua Cave and Trang An are nearby- the property sits between the two.
The start staff was kind and wonderful."
"Our check-in started badly when they could find our reservation even though it was fully paid for almost a year earlier. Since I had all the paperwork to support our paid reservation, staff upgraded us to a bungalow unit.
But bathroom looks stylish but is not functional. Shower splashes & runs all over the bathroom floor. Tile floor is slippery when wet & no grab bars. Definitely not a bathroom for seniors or anyone with stability issues.
Grounds are lovely but hotel is far from town so you’re stuck dining @ hotel."
"The property was central with good facilities including a swimming pool. The breakfast was good & the staff great, especially Michael who helped us a couple of times. Only complaint was poor wi-fi which did was slow & did not cover the entire room. The TV also didn’t work properly"
"Location is central in Tam Cốc area. The breakfast is good and basic. The room is clean but the bed isn’t comfortable at all. Staff is rude particularly the manager at the front desk. The pool is not clean.
I arrived to the hotel at Noon for check out; was soaking sweat from my bike ride to try to make the time. The manager greeted me by saying please try to check out in 15 mins since its Noon already. Additionally, she inquired about my travel plans for the morning by telling me that check out time is at Noon.
I expect more hospitality from this hotel.
I could use a restroom at a random cafe for only $30k, and they would be very nice and understanding by allowing me to use the restroom and brought out a fan for me. However, there is a lack of understanding and hospitality from this front desk manager. She wouldn’t care that I looked soaking sweat and made it back my noon.
I wouldn’t come back and recommend anyone to come back. The staff needs to be trained properly."
"I can’t say enough good things about this place! Clean, comfortable cozy and convenient, this place felt like home away from home and the staff were kind and friendly and more than accommodating. Spacious, soft beds, large space, clean bathroom, quiet relaxing atmosphere. We loved staying here and would not hesitate to stay here again! "