Our room was on the ground floor which we asked for. It was freshly decorated and very clean. The staff were very polite and efficient.
Stephen
於 2024 年 3 月住了 1 晚
10/10 優異
Vincent
2024年2月26日
讚好:整潔度、職員與服務和住宿狀況
Anna on the front desk was great.
Sadly there is no gym.
Vincent
於 2024 年 2 月住了 3 晚
10/10 優異
Alan
2024年2月5日
Alan
於 2024 年 2 月住了 1 晚
8/10 不錯
Ben
2024年1月25日
讚好:客房舒適度
not the best
Somewhat puzzled why my superior room is £50 more the day after. i have no objection paying over £115 for a room but it needs to be in good repair. parts of the room where broken, paint peeling by the door and the toilet flush very intermittent, the fan didn't work either so surprised the fire alarm didn't go off.
Ben
於 2024 年 1 月住了 1 晚
6/10 一般
Janet
2024年1月6日
不滿:職員與服務
Breakfast was a shambles. We had to clear and set our own table and member of staff was disinterested. Also food was congealed. Stayed here many times but hotel has deteriorated.
Janet
於 2023 年 12 月住了 1 晚
6/10 一般
Ben
商務旅客
2023年12月29日
讚好:客房舒適度
不滿:整潔度
Disappointed
Arrived and had to wait several minutes for Reception, the hotel looked quiet. I went to my room and parts of it had not been cleaned. One of the bed side units had water spilt on it and they had marks from drinks on other parts of the room. The sink had not been cleaned properly and the towel had a hole in it. Disappointed considering this was a superior room, it did not feel like it and that somebody had previously been in the room. When I went to reception to complain there was nobody there due to the bar area being very busy. The Tv and remote control did not work correctly and often just switched off. I have stayed here several times and this was the worst experience so far.
Ben
於 2023 年 12 月住了 2 晚
2/10 很差
Adam
親子同遊, 商務旅客
2023年12月18日
讚好:整潔度和設施服務
When I arrived to check in around 6pm there was nobody on Reception & I had to wait over 10 minutes before anyone appeared. I even tried calling the Landline phone twice, nobody answered!
Also, it appeared that my booking had not been put onto the Hotel system for some unknown reason.
The room had no USB charge points which is quite old hat these days!