Falmouth The Bar Beach Hotels

"Booked to stay here as I was I the area for some important work meetings. Checked in had dinner decided on an early night at 9:30pm I was awoken by knocking on the door I opened the door to be greeted by the receptionist who told me they had given me the wrong room so I needed to get up pack up and go to the new room. I was woken up I was made to pack up my things I was kicked out of the room The reason for this the hotel gave me the wrong room and the person who had this room booked was really angry. So rather than one and get customer you now have two I stay in hotels at least once a week every week for the last 4 years for work and this was hands down the worst experience I’ve had in a hotel to date Beautiful hotel Wonderful surroundings Fantastic bar / restaurant/ facilities The worst customer service possible At checkout I was asked how my stay was when I told the two people at the desk they said “sorry yeah I can see how that could put a dampener on the stay” and then just stood there in silence until I eventually walked away."

"Breakfast great, staff lovely, location amazing! Wine very expensive (£10 a glass) "

"Enjoyable short stay."

"I like the hotel. I’ve lodged twice at the hotel. Beautiful scenery. I enjoyed the food and the bar. Fantastic breakfast. Everywhere was clean and tidy. Enjoyed my stay. "

"Very nice coastal views from our room. Friendly and efficient staff."

"We had a great time for a week there. Very relaxing time and the staff were always very kind and friendly. The rooms were a little bit old fashioned but I keeping with the friendly atmosphere "

"Great scenic experience, in the middle of nowhere, with very good amenities and staff. "

"The room was clean and the staff were very helpful. We stayed in the disabled access room which was very good. The only thing we would say is the the toilet is very low for a disabled person, even with the grab bars. "

"House was fabulous- the new kitchen and downstairs shower room are light and modern, the living room was really cosy, and beds were comfy. A great location too, right on the Helford River."