Southampton The Brook Theater Hotels

"Very nice rooms and attentive staff."

"Spacious modern room, clean - good value for money."

"The staff were super friendly and full of information. The curry dinners at the restaurant, Thyme, in the hotel was OUTSTANDING!! Excellent stay!"

"Great room, location and staff"

"Lovely small hotel. Staff very friendly and efficient. Great cooked breakfast. "

"All was cleaned and tide the only thing was someone dirt pots and pans in the sink need to be washed up and a pans on the cooker with food still stans in it been though onto the cooker The rest wash fantastic and clean Mr ks Allcorn Room 13 Thank you "

"Good value. Building needs maintenance- we had to help other guests get into their rooms where doors were broken and door locks were sticking. Location fab for Portswood and easy to find parking on a Saturday night ."

"Staff was amazing. "

"Great apartment, super friendly host!"

"The apartment is unkept and the staff are unprofessional "

"Verry poor"

"Shower was dirty. A tv would have been good "

"Excellent room and dinner."

"Excellent value for a budget hotel. Clean and tidy, the bed was comfy and the shower was excellent. Checkin was over the phone and was super friendly and helpful"

"Very dirty place, room and sheets stank of unwashed bodies. "

"Cleanliness requires attention. Faced an issue with the lock while checking in and the customer support was very difficult to reach and help arrived almost after we being stranded for 2 hours . "

"Didn’t stay had to find alternative accommodation. Place was filthy, unsafe was more like a hostel than guest house. Unable to contact the agents still 3 days later and no call back from them "

"Dirty, changed my room, someone else in my room when I arrived so not safe to leave any belongings in room as someone else was in the building and had access. Didn’t send entry codes to one room. No toilet or shower so had to use a communal toilet which didn’t have any toilet paper. Cheap for a reason. Clearly are not cleaning the rooms. Wouldn’t risk sleeping under the sheets so slept on top of the quilt "

"I couldn't get in to the property. I arrived at around 7pm and put the code into the door lock and turned the handle only to find that the door was also locked with another lock I phoned the contact number on the booking confirmation only to find it was an office and nobody was there, so I left a message, I never had a reply. I rang Hotels.com, who were very helpful. But they were unable to get me a refund. I had not read the reviews for the place, but I sugest that if you want to make booking...