Southampton The Brook Theater Hotels

"Great Property. Staff very friendly and helpful. Rooms clean and well appointed"

"Brilliant property really well situated for the centre of town. Deffo coming back."

"Lovely hotel"

"Very nice hotel i would stay there again"

"Verry poor"

"Excellent value for a budget hotel. Clean and tidy, the bed was comfy and the shower was excellent. Checkin was over the phone and was super friendly and helpful"

"All was cleaned and tide the only thing was someone dirt pots and pans in the sink need to be washed up and a pans on the cooker with food still stans in it been though onto the cooker The rest wash fantastic and clean Mr ks Allcorn Room 13 Thank you "

"Nothing Special about the property."

"Very dirty place, room and sheets stank of unwashed bodies. "

"Serene location. Nice property. "

"No one available to talk about some problems 5 days i stayed no heating in the room and surely not a place to revisit."

"Everything"

"Cleanliness requires attention. Faced an issue with the lock while checking in and the customer support was very difficult to reach and help arrived almost after we being stranded for 2 hours . "

"This was terrible place, I didn't stay at the property, what a waste of my money."

"I couldn't get in to the property. I arrived at around 7pm and put the code into the door lock and turned the handle only to find that the door was also locked with another lock I phoned the contact number on the booking confirmation only to find it was an office and nobody was there, so I left a message, I never had a reply. I rang Hotels.com, who were very helpful. But they were unable to get me a refund. I had not read the reviews for the place, but I sugest that if you want to make booking...

"This property was not as described, the room had nothing but a bed and some cupboards it’s the most basic living space you can imagine. There were some unsavoury characters staying there as felt unsafe."

"Staff support was lacking ,hard to get into my room "

"Never got the key access code so I had to book very expensive alternative accommodation on the day"

"The property didnt actually exist when i arrived there i knocked door was greeted by the tenant who live in the property she gave me a number to call as number guven by expedia didnt work the hist returned my call and arranged to put me up in another property which was really helpful but the condition of alternatu e property was disgusting stains on Sheets pullows with no pillow cases carpet ripped torn and worn the bathroom was a health hazard with stai s i. Toilet hair and dirt covering...

"In the middle of the night, there was banging on the door. Someone let the person in and was constantly up and down the staircase. It is dirty and unsafe. "