The Point hotels in Emerald Isle

"No chairs on balcony. No spare trash can liners. Restaurant was not well staffed. One waitress who started she was doing three jobs causing delays in getting our food. All carts were stored on first floor entrance and none at handicap rear entrance. No freezer to keep ice packs necessary for meds. No diet sodas in vending machines. Toilet seat would not stay up kept falling down. Air conditioner stopped working but repaired in a timely manner b staff. No information provided at check in about services available or on site or in ares such as dining or entertainment. A little disappointing. Would revisit . Location was great. Easy access to pier and surrounding beaches."

"Pool and hot tub were closed for maintenance."

"They say one bad apple spoils the bunch, well if there are 2 bad apples then it completely ruins your trip. Which is exactly what happened in my case. The creepy and low vibe hotel manager Walt and his minion Kristina decided that they would prefer to sell my room again and fabricated a series of lies about my children misbehaving and disturbing other guests. I know they are lies, because they happened to be with me the entire time. When I challenged Walt on his assertions, he acquiesced but I had already packed cleaned up the room and packed the car. Regardless, the whole thing was beyond bizarre and didn’t feel comfortable staying there knowing there was such a dishonest creep running the show. Do not stay there if he’s at all associated with the hotel. Upper management definitely needs to make immediate changes to their staff. "

"Yes"

"Everything was clean, pool was nice, and staff wasn’t overbearing whatsoever. Great shopping and grills nearby "

"This hotel is excellent in everything I love staying there when I travel in the area You will not be disappointed in anything. Thank you for an excellent experience"

"Was not expecting to look over a trailer park to view the ocean. Staff extremely helpful and pleasant."

"Easy, friendly check in. Really nice area with plenty of shopping and restaurants. Very nice place to stay and would definitely stay again when in the area. "

"Good stay"