Mission Viejo The Shops at Mission Viejo Hotels

"Breakfast was good, area was very clean and your staff provided all the answers to my questions."

"It was peaceful."

"Breakfast was mediocre , glass up and down the hall, AC was leaking the entire floor was wet had to change the room . There is a church inside the hotel .. enough said "

"The house was not cleaned properly. We found hair in the dishes that were supposed to be washed, bed sheets had food stain from previous guests, towels were old and not enough. The sponge for washing dishes was old and had hair on it. This is very disappointing. My family ended up cleaning the place the day we arrived for hours. Once something is dirty then assumption is everything is dirty. "

"Thank you for breakfast. That was nice. "

"While the staff was extremely friendly, it doesn't replace the fact that the place is outdated and needs some TLC. Our room was larger than the norm, but the furniture is old and rundown. When you close the bathroom door you are literally staring at rusty hinges and chipped paint. There was a massive jacuzzi bathtub IN THE BEDROOM! We live in California, and we are always in a state of drought, so there's no way I'd fill a tub this large for one use! The bed was extra, extra, extra firm as it was a 4" mattress sitting on top of a platform (plywood) bed frame. My spouse is still complaining about his back! I didn't see anything in the reviews about listening to freeway traffic all night, but this hotel is located practically on the onramp so hard to avoid the noise. Unfortunately I'd have to say that I'd never stay here again. I don't recommend. "

"Everything was perfect! So comfortable!"

"We stayed here for 45 nights while our house was being remodeled, and honestly it couldn’t have worked out better. The place really felt like a home base for us during what could have been a pretty stressful stretch.The amenities were great and made day-to-day living easy, and the neighborhood was awesome — super friendly neighbors, which made a big difference over a longer stay. Also a huge plus that it was truly pet-friendly — our Aussiedoodle settled in right away.Fouad was a great host — very communicative, responsive, and just easy to work with the whole time. Anytime we had a question, he was on it.No issues at all over the entire stay, which says a lot for 45 nights. Overall, we’re really grateful and would definitely recommend it."

"Adorable apartment, nice area, everything we needed. Would stay here again. "