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"Too loud everywhere. Daily staff is good, evening frontdesk staff and night manager are very unprofessional, don't solve problems. Breakfast is 2-3 stars"

"Enjoyed conversation with bartender. Nice breakfast selection."

"The pool was okay. I loved the sauna. The breakfast area was a disaster. No place to wash or sanitize your hands. It was over crowded not enough food, long lines, not a very clean area. I went at 8am and most of the breakfast was empty. "

"We booked a lake view room and were instead placed near a busy bus area with constant noise on level 2. Completely misleading and nowhere near the experience that was advertised. The room itself had multiple maintenance issues that should have been addressed well before check-in. It felt neglected and poorly maintained, which is not what you expect from a property like this. What made things worse was the lack of follow-up. Concerns were raised, but nothing was meaningfully resolved. Communication was minimal and ultimately unhelpful. For a place that markets itself as a resort, the experience fell short across the board — from the room quality to the overall service. Between the noise, the condition of the room, and the disconnect in customer service, I wouldn’t stay here again. If you’re expecting what’s advertised, you may want to consider other options."

"Excellent property with several pools and restaurants"

"Great visit"

"We loved this hotel! The staff was very friendly and accommodating. Jose, the Lobby Ambassador, went above and beyond to make sure we well taken care of. We would definitely go back."

"Yes "

"We loved our stay at the Island Resort! The pools and grounds are beautifully kept and are very fun for the guests. Its walkable by beach or parking lot to several restaurants and stores. We will be back!"