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Hôtel Ermitage

4.0 star property
Immersed in natural surroundings with joy-inducing activities, guests savor regional specialties at two distinct restaurants on the property

Choose dates to view prices

Hôtel Ermitage sits on tranquil lake shores offering a perfect retreat. Visitors can play a round of golf, book a rejuvenating treatment at Spa Quatre Terres, or relax poolside with sun loungers and cocktails from the bar.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is HK$1,663
HK$1,870 total
includes taxes & fees
15 Mar - 16 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, Lake View (Castel Lake View)

Living area

Suite, Lake View (Castel Lake View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Shower/bath combination
Eco-friendly toiletries
Bathrobes
Hairdryer
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Lake View

Minibar, in-room safe, desk, soundproofing

Deluxe Room, Lake View

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Shower/bath combination
Eco-friendly toiletries
Bathrobes
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (South-facing)

Minibar, in-room safe, desk, soundproofing

Junior Suite (South-facing)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Shower/bath combination
Eco-friendly toiletries
Bathrobes
Hairdryer
  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room (Privilege South-facing room)

Minibar, in-room safe, desk, soundproofing

Room (Privilege South-facing room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Shower/bath combination
Eco-friendly toiletries
Bathrobes
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Lake View

Minibar, in-room safe, desk, soundproofing

Suite, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Shower/bath combination
Eco-friendly toiletries
Bathrobes
Hairdryer
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room (South-facing)

Minibar, in-room safe, desk, soundproofing

Deluxe Room (South-facing)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Shower/bath combination
Eco-friendly toiletries
Bathrobes
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Lake View

Minibar, in-room safe, desk, soundproofing

Family Room, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Shower/bath combination
Eco-friendly toiletries
Bathrobes
Hairdryer
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room (South-facing room)

Minibar, in-room safe, desk, soundproofing

Room (South-facing room)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Shower/bath combination
Eco-friendly toiletries
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Neuvecelle, Hôtel Ermitage is in a rural area and on a lake. Place of Riponne and Marche Renens are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Source Cachat and Plage d'Amphion. Travelling with kids? Consider Parc des Jardins de Haute-Savoie and Plage De La Beunaz. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowshoeing and sledging. Visit our Neuvecelle travel guide
Map
1230 Avenue du Leman, Neuvecelle, Haute-Savoie, 74500

What's nearby

  • Evian Thermal Spa
    9 min walk - 0.8 km
  • Évian-les-Bains Port
    12 min walk - 1.1 km
  • Source Cachat
    12 min walk - 1.1 km
  • Evian Casino
    14 min walk - 1.2 km
  • Evian Masters Golf Club
    4 min drive - 2.8 km

Getting around

  • Evian-les-Bains (XEB-Evian-les-Bains Train Station)
    7 min drive
  • Geneva International Airport (GVA)
    76 min drive

Restaurants

  • Cannelle
    16 min walk
  • Khon Kaen
    16 min walk
  • Franprix
    13 min walk
  • L'orientalis
    17 min walk
  • Restaurant la Pizza
    16 min walk

About this property

Hôtel Ermitage

Upscale family-friendly hotel by the lake
Consider a stay at Hôtel Ermitage and take advantage of an adjacent golf course, a poolside bar and a terrace. Tee up with amenities, such as a driving range, golf lessons and a golf clubhouse, at this hotel. Indulge in a manicure/pedicure, hydrotherapy and a hot stone massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Regional cuisine. Enjoy the gym, as well as activities, such as basketball and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and a garden.
Additional perks include:
  • A seasonal outdoor pool and an indoor pool, along with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge) and free bike hire
  • An indoor tennis court, an electric car charging station and access to a nearby health club
Room features
All 80 rooms offer comforts, such as 24-hour room service and laptop-compatible safes, in addition to perks, such as air conditioning and bathrobes.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and shower/bath combinations
  • Flat-screen TVs with satellite channels
  • Childcare services, daily housekeeping and electrical adapters/chargers

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Pet-friendly
  • Free Wi-Fi
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The price is HK$1,157
HK$1,320 total
includes taxes & fees
22 Mar - 23 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Free train station pick-up shuttle
  • Free casino shuttle
  • Free cruise terminal shuttle
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 30 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • La Bibliotheque
  • La Table

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Hot tub
  • Indoor pool
  • Indoor tennis court
  • Library
  • Outdoor pool
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room
  • Tennis lessons
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,917 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the cruise terminal and train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 November to 17 April:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 35 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.25 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 30 per person
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 17 April to 01 November
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Ermitage Neuvecelle
Ermitage Neuvecelle
Hôtel Ermitage Hotel
Hôtel Ermitage Neuvecelle
Hôtel Ermitage Hotel Neuvecelle

Frequently asked questions

Does Hôtel Ermitage have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool. One of the swimming pools is closed seasonally each year from November 2 until April 17.

How much does it cost to stay at Hôtel Ermitage?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Hôtel Ermitage on 15 Mar 2026 start from HK$1,663, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel Ermitage pet-friendly?

Yes, this property allows cats and dogs (limit 1 total). There's a fee of EUR 35 per pet, per day. Service animals are exempt from fees.

How much is parking at Hôtel Ermitage?

Self-parking and valet parking are free at this property.

What time is check-in at Hôtel Ermitage?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hôtel Ermitage?

Checkout is at noon.

Where is Hôtel Ermitage located?

This family-friendly Neuvecelle hotel is located on a lake, within a 15-minute walk of Source Cachat and Évian-les-Bains Port. Palais Lumieres and Evian Thermal Spa are also within 1 mile (2 km). Evian-les-Bains (XEB-Evian-les-Bains Train Station) is 24 minutes by foot and Évian-les-Bains Station is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hôtel Ermitage Reviews

9.4

Exceptional

9.8

Cleanliness

9.0

Location

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 84 out of 114 reviews
Rating 8 - Good. 24 out of 114 reviews
Rating 6 - Okay. 3 out of 114 reviews
Rating 4 - Poor. 3 out of 114 reviews
Rating 2 - Terrible. 0 out of 114 reviews

Reviews

10/10 Excellent

Youngbae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services by staffs.
Stayed 2 nights in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We decided to stay at this hotel at the last min, and we are so happy we did. The grounds are absolutely gorgeous, the staff was pleasant and most were able to speak English. There are several tennis courts behind the hotel, and a small Futsal pitch as well. My boys were delighted to be able to kick the footballs around while we stayed here. This will definitely be our go to hotel when we return to Evian-les-Bains.
Stayed 3 nights in Aug 2023

10/10 Excellent

Asli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location great staff. We had wonderful time and definitely come back.
Stayed 2 nights in Aug 2024

8/10 Good

Adel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, good view location
Stayed 3 nights in Jan 2023

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend

Excellent stay - loved pretty much everything. Great location
Stayed 3 nights in May 2023

10/10 Excellent

Sevda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect resort for families with small children. The service is excellent. The staff is lovely. I loved it so much that I extended our stay a second night. Highly recommend!
Stayed 1 night in Oct 2023

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with lots of amenities. After 5 nights the evening dining options felt limited. It is a child friendly hotel do steer clear if you want a quiet nights sleep and a relaxing time around the pool. Could do with an adult only pool.
Stayed 5 nights in Jul 2025

8/10 Good

Julia

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is a super cosy, surrounded by beautiful park, offering amazing view and has super convenient options to reach the town (funicular or free shuttle). Staff at the reception and bar super nice, good breakfast, however disappointing restaurant (both service and food)
Stayed 1 night in Aug 2023

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 10 nights in Jan 2025

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many thanks for the reception staff
Stayed 2 nights in Sep 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Upscale. Family friendly. Safe & quiet.
Stayed 4 nights in Jul 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful

It more than met our expectations. Peaceful and quiet.
Stayed 4 nights in Sep 2022

10/10 Excellent

laetitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre propre et bien équipée, personnel au top a l'écoute et attentionné, spa très bien et restaurant très bon
Stayed 1 night in Oct 2025

10/10 Excellent

Kadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meilleure expérience hôtelière. Personnel très avenant. Propreté des lieux. Qualité des repas. L’établissement lui même ainsi que les facilities. Tout était au point. À refaire !
Stayed 4 nights in Sep 2025

10/10 Excellent

laurent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbes cadre et panorama .
Stayed 4 nights in Aug 2025

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent séjour !
Stayed 2 nights in Jul 2025

4/10 Poor

Peter

Liked: Cleanliness
Disliked: Room comfort

Heizung im Zimmer defekt

An der Reception waren die Personen nicht hilfsbreit für Tipps in der Umgebung. Das Zimmer war extrem kalt. Mechaniker versuchte die Heizung zu reparieren. Wir erhielten eine zweite Decke für die Nacht. WC Rollenhalter war nicht richtig fixiert.
Stayed 1 night in Nov 2024

10/10 Excellent

dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un séjour parfait

Exceptionnel sans aucun doute
Stayed 8 nights in Aug 2024

10/10 Excellent

Iben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luksuriøs afslapning

Virkelig enestående service. Meget venligt personale. Lækker mad. Enormt hyggeligt og nydelig faciliteter. Masser af plads til afslapning og at nyde livet. Gode store værelser.
Stayed 3 nights in Jul 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war ein sehr schöner Aufenthalt. Schöner Blick auf den Genfer See, tolle Parkanlage. Wir kommen gerne wieder.
Stayed 3 nights in Aug 2023

10/10 Excellent

Niklaus

Liked: Cleanliness, staff & service, property conditions & facilities
Alles war super!
Stayed 1 night in Jul 2023

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities
Le TOP
Stayed 1 night in Jul 2023

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities
Une des plus belle vue! C'était le lieu que l'on vedrait venir en répétition
Stayed 1 night in Jun 2023

8/10 Good

Philippe

Liked: Cleanliness, property conditions & facilities, room comfort
L’hôtel et le parc sont merveilleux, le personnel de la réception gentil et disponible. En revanche, de l’avis des clients comme de l’équipe, il pourrait y avoir plus de serveurs au restaurant. Pas de distribution de serviettes à la piscine le lundi de Pentecôte…
Stayed 1 night in May 2023

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Génial pour les enfants
Stayed 1 night in Apr 2023