Auckland Tiritiri Matangi Island Reserve Hotels

"Check in queue takes time, they should have put more staff to accommodate clients faster. Upon checking in our room looks like not that ready to be occupied as there were no bathrobe, slippers, and towels. Tried to call thrice the operator to request for it but not picking up so ended up that my husband went down the lobby to request for it. Not our first time checking in and we’re quite satisfied with our previous experience here but this time our expectations were not really met and it’s more of disappointed."

"We organised a one-night staycation and were unfortunately disappointed with the overall condition of the room. The couch was stained and overall cleanliness was terrible, the furniture felt outdated, and there was no dining table in the suite we booked. To make matters worse, the bathtub drainage wasn’t working properly, and the toilet flush button was also faulty. It was clear that the property hasn’t been maintained to the standard expected. The hotel looks impressive in the booking photos, but our experience did not reflect a true five-star level of quality. Sadly, based on this stay, I wouldn’t consider it a five-star experience."

"A basic lodging for travellers in a good location. It is surrounded by quite a number of eateries, pub, restaurants & fast foods. The room is clean and the bed is comfortable. However my room is right next to the recycle bin area that noise appears whenever staffs dispose bottles and cans. I expected the noise stop at 10pm but it didn't. Sadly I was awake by the last noise at 11.30pm. Hopefully the hotel will address to this issue."

"Great hotel. It seemed quite new so was very well presented. A great location, fairly quiet and a comfortable bed, which is so very important. The litmus test is...would I stay there again? Absolutely"

"Nice rooms"

"Always a great central hotel to stay reasonably priced , quiet and clean . Friendly staff "

"Clean spacious room. Make sure you close the blinds in the bathroom, photo take from the footpath "

"Beautiful rooms and great view. Very comfortable beds and felt like quiet luxury. Bathrooms and amenities were lovely along with the complimentary in room treats. Highly recommend. "

"The room was clean but quite tired looking"