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Paradero Todos Santos - Exclusive Experiences的評價

4 out of 5
Paradero Todos Santos - Exclusive Experiences
La Mesa KM 59 3100, Todos Santos, BCS

評價

7.8

不錯

10 分評分,優異;32 則評價中有 16 則" "
8 分評分,不錯;32 則評價中有 6 則" "
6 分評分,一般;32 則評價中有 3 則" "
4 分評分,欠佳;32 則評價中有 4 則" "
2 分評分,很差;32 則評價中有 3 則" "

8.2/10 

整潔度

7.8/10 

職員與服務

6.6/10 

設施服務

8.4/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Susana

讚好:整潔度、職員與服務和住宿狀況
Hotel aislado para desconectarse con muchas actividades incluidas
於 2024 年 3 月住了 1 晚
CVM 於 2024年4月19日的回應
Querida Susana,¡Qué maravilloso comentario! Nos alegra saber que disfrutaste tu estadía en nuestro hotel y que pudiste desconectarte por completo. Nuestro objetivo es ofrecer a nuestros huéspedes un ambiente tranquilo y relajante donde puedan disfrutar de una verdadera escapada. Nos complace saber que nuestras actividades incluidas contribuyeron a hacer tu experiencia aún más especial. ¡Esperamos poder recibirte de nuevo pronto para otra experiencia inolvidable de relajación y diversión!

10/10 優異

Guadalupe (Downey)

讚好:整潔度、職員與服務和住宿狀況
Understated luxury
於 2023 年 12 月住了 2 晚
GM 於 2024年1月24日的回應
Dear Guadalupe,We appreciate you taking the time to share your feedback, and we are delighted that you enjoyed your stay at Paradero. We look forward to welcoming you back for another opportunity.Warm regards,

10/10 優異

Tammy

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Gorgeous, unique stay; food paradise
Gorgeous hotel with truly incredible food and great experiences included in the stay. Top notch service with a special shoutout to Cesar for his warmth and hospitality during our cooking class and Omakase. Everyone went above and beyond to make our stay as perfect and comfortable as possible Downside is bathroom is quite smelly, they need to fix their systems. Also be sure to pre-book your paid experiences in advance
於 2024 年 1 月住了 2 晚
GM 於 2024年1月24日的回應
Dear Tammy,Thank you so much for taking the time to share your experience at Paradero. We are thrilled to hear that you found our hotel gorgeous and enjoyed the incredible food and experiences included in your stay. Your compliments about the top-notch service, especially Cesar's warmth and hospitality during the cooking class and Omakase, mean a lot to us.We truly appreciate your feedback regarding the bathroom odor. Please accept our sincere apologies for any inconvenience you may have experienced. We take such matters seriously, and our team is actively working to address and rectify the issue to ensure a more pleasant experience for our guests.We also appreciate your valuable advice about pre-booking paid experiences in advance. This information will be shared with our team to enhance our guest experience and streamline the booking process.Warm regards,

4/10 欠佳

Jose Arturo

不滿:職員與服務
muchos detalles negativos en el cuarto, servicio, calidad de la comida
於 2023 年 8 月住了 2 晚
LP- RDM 於 2023年8月20日的回應
Apreciado José Arturo, le agradecemos por el tiempo tomado en dejarnos su comentario. Nuestro equipo ha sido muy atento en tratar enmendar la inesperada falla de nuestro equipo de a/a con tratamientos y amenidades complementarias para hacer más amena su estadía y su celebración y por supuesto informando al equipo de atención a clientes de expedia sobre la situación: nos apena no haber podido superar sus expectativas. Esperamos nos dé la oportunidad de recibirlo nuevamente y hacer de su estancia una placentera experiencia. We care,

10/10 優異

RICHARD

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Great service, amazing food and stunning set-up.
於 2023 年 7 月住了 1 晚
Luna Rooms Division 於 2023年7月23日的回應
Hola Richard!Thank you so much for your review and evaluation, in Paradero we strive to make the experience you will remember forever and maintain our exceptional service.We hope we get the chance to host you again on your next trip to Baja Sur! Warm regards from Paradero staff

10/10 優異

mark (clayton)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
The activities through the hotel are exceptional!
於 2023 年 7 月住了 2 晚
LP- RDM 於 2023年7月5日的回應
Hola Mark, thank you for taking the time to review your recent stay at Paradero Todos Santos! We strive to make an experience you will remember forever and we are proud to read you enjoyed it in full! We hope we get the chance to host you again in the future and exceed again your holidays' expectations! Warm regards from Paradero team!

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
We came here for our honeymoon after getting married and spending the week at Nobu Los Cabos. Pretty high bar to start a trip, but they crushed it. Paradero was unlike anything I've ever experienced. From the architecture and the service, to the excursions and setting - we were blown away. The food and drink were second to none. We rarely eat in the same place twice, and we ended up eating three meals a day at the restaurant during our stay. It's rustic and in the middle of a very active working farm, so dont expect to be babied, but they definitely know how to pamper. Shout out to Diego, Hugo and Freddie specifically for being great hosts.
於 2023 年 2 月住了 2 晚
General Manager 於 2023年3月28日的回應
Hola!We would like to thank you for such a nice review about your stay in Paradero celebrating your honeymoon. We are mora than happy to know that we surpassed your expectations and to know that you were blown away with the architecture, service, excursions, food, and drinks. Diego, Hugo, and Freddie are going to be so happy to know that you mentioned them in your review as great hosts. Hopefully we will see you for your 1st anniversary celebration or maybe sooner!!Kind regards,Arturo SotoGM

10/10 優異

Augusto

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Really liked the setting and the connection and integration to the desert environment.
於 2022 年 9 月住了 3 晚
General Manager 於 2023年3月28日的回應
Hola Augusto, We are so happy to know that you really liked the setting connection and integration to the desert enviroment during your stay in paradero, we hope that you come back tos stay with us soon!!Thank you, Kind regards, Arturo SotoGM

10/10 優異

Farah

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Absolutely beautiful property! Very tranquil and relaxing. The staff was so wonderful and accommodating to all our requests. The hotel is located in nature so if you are afraid of bugs beware but other than that I would definitely visit again. 10/10 recommend.
於 2022 年 9 月住了 2 晚
General Manager 於 2023年3月28日的回應
Hola Farah! We would like to thank you for writing such a nice review about Paradero, we are so happy to know that the staff was wonderful and accommodating for all your requests, thank you for recommending us! Please come back anytime soon.Kind regards, Arturo SotoGM

8/10 不錯

Javier

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Estupendo!
於 2022 年 5 月住了 3 晚
General Manager 於 2023年3月28日的回應
Hola Javier!!Agradecemos su calificación de 4 estrellas esperando pronto nos vuelva a visitar!Cordialmente, Arturo SotoGM

8/10 不錯

SEBASTIAN

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Es una propiedad increíble, esta muy padre el hotel! Pero tuve un inconveniente con el hotel, sin embargo estuvo muy bien.
於 2022 年 5 月住了 1 晚
General Manager 於 2023年3月28日的回應
Hola Sebastian!Queremos agradecer los buenos comentarios respecto al hotel Paradero, nos apena saber que tuvo un inconveniente durante su estancia y le ofrecemos una disculpa por esto esperando que en un futuro nos de otra oportunidad para poder ofrecerle el mejor servicio y consentirlo cómo se merece.Cordialmente, Arturo SotoGM

10/10 優異

Aristomenis

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Worth every penny
於 2022 年 4 月住了 4 晚
General Manager 於 2023年3月28日的回應
Hola!Thank you for the 5 star review and we are glad to know that it was worth every penny for you, please come back anytime soon!Kind regards, Arturo SotoGM

10/10 優異

Jason

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Amazing, but needs some work + additions.
Pros: gorgeous architecture and property. The landscaping is unreal. Unique experience. Stunning pool/jacuzzi. Nice activities — definitely do the hike to las palmas beach. Cons: incomprehensibly slow (and of course overpriced, but that’s normal for a resort style hotel) restaurant. We were continually shocked at the wait time and less than stellar service. No insulation in the rooms which was not a big deal, but we could heard some water pipes and some talking through the walls. Some of the lighting was perfect, but dimmers should be added in some places like the shower where the bright light is a vibe killer. They tell you that it’s a good idea to book activities in advance, but they didn’t say that the capacity is very small. The hike is only 8 people, which is of course nice, but yeah you have to plan your day next day in advance. We couldn’t get into yoga because it was full - looked like maybe 8-10 people? For a hotel that could have as many as 80+ guests, they should find a way to accommodate more people for some of these activities since there really isn’t much else to do (esp when the weather is bad). The hike was amazing, but we were disappointed that you cannot do any hiking without a guide and also cannot use the mountain bikes without going on the guided ride. The adjacent property is private so it totally makes sense, but there should be more autonomous activities that don’t require bookings. Loved it but I recommend staying elsewhere for some of your trip
於 2022 年 4 月住了 2 晚
Shant 於 2022年5月2日的回應
Hi Jason. We appreciate your feedback. Glad you enjoyed your stay and have noted your points for autonomous activities. Our main priority is the safety and the overall experience we provide our guests in each activity. That is why we have them guided and in intimate groups. Glad you enjoyed and hope to have you back soon!

8/10 不錯

monte (vancouver)

讚好:整潔度、設施服務和住宿狀況
This is a very interesting place. The rooms are beautiful, large and extremely private. Food was exceptional, as well as, the drinks. It a place to go to and unplug, there aren't a lot of things to do on the property so rent a car and plan to explore. My only negative was the price of the room. I found it expensive, compared to what you get from other hotels in this price range.
於 2022 年 3 月住了 3 晚
Shant 於 2022年5月2日的回應
Thank you for the feedback. Glad you enjoyed your stay with us. Our price of stay includes many experiences with it. Were you able to partake in any of them? If not, we hope to see you back soon and I would be glad to help you schedule some experiences as well!

10/10 優異

Lewis

於 2022 年 2 月住了 2 晚
GM 於 2023年7月18日的回應
Hola Lewis,Thank you for your preference, we are thrilled to know that you enjoyed your experience with us. We look forward to welcome you back!

4/10 欠佳

Maria Isabel

家人同遊
讚好:整潔度
不滿:職員與服務、設施服務和住宿狀況
No vale lo que cuesta. Los colchones y almohadas son incomodos. La comida es muy cara y el servicio es malo.
於 2022 年 2 月住了 1 晚
PTS Management Team 於 2022年2月14日的回應
Estimada María Isabel: Sentimos mucho que su experiencia no haya sido completamente de su agrado, compartiremos sus comentarios con nuestro equipo gerencial. Es importante mencionarle que los elementos que conforman las habitaciones son de alta calidad y que cumplen con rigurosos estándares. El restaurante es una experiencia de cocina abierta, donde los elementos que se utilizan son cuidadosamente escogidos y dependen de la producción local, creando una oferta gastronómica única. Agradecemos sus comentarios en cuanto al servicio, los cuales siempre estamos buscando mejorar y nos encantará poder recibirles nuevamente para que vivan una experiencia total de Paradero Todos Santos, recordando que somos un hotel con experiencias incluidas que ayudan a conectar a nuestros huéspedes con la comunidad local. Saludos Cordiales

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Desert Escape
Incredible architecture, beautiful outdoor spaces and friendly staff. Pool is very relaxing and quiet, rooms are very comfortable and the space allows a wonderful existence with nature.
於 2022 年 1 月住了 4 晚
GM 於 2023年7月18日的回應
Hola,Thank you for your preference, we are thrilled to know that you enjoyed your experience with us. We look forward to welcome you back!

2/10 很差

Katerina

讚好:設施服務
不滿:職員與服務
This property really only cares if you are a guest who is an influencer. They care more about the image they portray on line vs how they care for their guests who actually stay there. Service was some of the worst Ive ever had, staff was very unfriendly which is a first for me anywhere Ive been in this region and most of Mexico. Extremely arrogant chef who made me feel bad and said I was “destroying” a particular dish because I asked for it to be gluten free. Simply tell me it cant be modified if it changes the dish too much, its that simple. Being Celiac and requiring a gluten free diet is NOT a choice. Ive been to Pujol where you trained chef and dont think you come close to Enriques skill, even if you did, no need to insult your guests because of a dietary requirement. Grow up
於 2022 年 1 月住了 3 晚
PTS Management Team 於 2022年1月13日的回應
Dear Katerina, We are very dissapointed to hear about your experience at Paradero Todos Santos. We take into consideration our customer feedback very strongly. We would like to extend our sincere apologies for any inconviniences you may experience through your stay. We think about luxury in a way of providing always options to our amazing guests, so for us is super important to get to know each one of them and of course provide unique solutions. We would like to let you know that we already addressed this with our management, and of course we would love for you to give us a chance to change your mind and so you can live the real Paradero Todos Santos Experience. We would love to hear from you soon, Kind Regards

2/10 很差

Cameron

不滿:職員與服務和設施服務
於 2022 年 1 月住了 1 晚

4/10 欠佳

Alex

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
No vale lo que cuesta. El concepto del hotel es interesante, pero la relación calidad-costo es pésima. La habitación no es muy comoda, el baño separado de la habitación quita la privacidad ya que si sales desnudo del baño te podrian ver los huéspedes vecinos. No todas las ventanas tienen blackout, así que en la mañana entra la luz y es molesto. Se escucha la caída del drenaje del piso superior (no tiene aislamiento acustico). Difícilmente puedes pedir servicio a la habitación ya que no hay donde desayunar/comer cómodamente. Si quieres habitación con hamaca en la azotea, además de que te van a ver los de las habitaciones de abajo porque no tiene  privacidad, te debes asegurar de que sea esa la que reservas, ya que no es muy claro en el sistema ni en la descripción y te pueden dar una habitación del nivel bajo. Llovió un poco durante el día, así que había lodo en diversas áreas del hotel ya que no cuenta con pavimentos, además de provocar goteras en restaurante y baños públicos. La comida es más bien insípida y escasa, nada espectacular ni abundante, por los precios, podrías esperar mucho más. Por la cena de fin de año, nos avisaron que el restaurante cerraba a las 6, llegamos 5:15 y el mesero nos apresuró ya que necesitaba meter la orden urgentemente. El desayuno incluido es un chiste, si pides un burrito, te dan una miniatura de 10 cm, y su café es malo. Pedí un poco de miel y no pudieron conseguirla. Otro hotel con la misma tarifa o hasta menor hubiera sido mucho mejor.
於 2021 年 12 月住了 1 晚
GM 於 2023年7月18日的回應
Hola Alex, Agradecemos mucho su visita y sus comentarios. Con todo gusto pondremos atención en especial a los detalles que menciona, esperando tener la oportunidad de poder recibirle nuevamente. Saludos cordiales,

8/10 不錯

Valerie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay at Paradero Todos Santos
Impressive property with lush gardens and interesting architecture. The rooms give up some comfort in pursuit of style but the overall experience is great. Special mention to the restaurant and the included experiences which were both excellent.
於 2021 年 12 月住了 3 晚
GM 於 2023年7月18日的回應
Hola Valerie,Thank you for your preference, we are thrilled to know that you enjoyed your experience with us. We look forward to welcome you back!

10/10 優異

Darryl

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Darryl /Michelle
Paradero was a great !from the minute you arrive , you know this will be an unforgettable experience. The staff the grounds the food all amazing , low key super chilled place . Our room was certainly the most unique hotel we have ever stayed at . Sitting in the outdoor tub at night watching Nighthawks above and the silhouette of cactus against the night sky was something no other hotel could match . We read other reviews regarding the bugs but that was a part of the experience of Paradero and it did not detract the wonderful experience of staying there . Side note Visit Tado Santos and Cerritos beach when in the area will definitely be back !!
於 2021 年 12 月住了 2 晚
GM 於 2023年7月18日的回應
Hola Darryl, Thank you very much for your kind comments. We are glad to hear about the great experience you had in our beautiful Paradero. We look forward to your upcoming visit!

4/10 欠佳

samuel

家人同遊
讚好:設施服務和住宿狀況
不滿:整潔度和職員與服務
於 2021 年 11 月住了 3 晚
Geraldine 於 2021年12月3日的回應
Hola Samuel, nos encantaria tener mas detalles de tu experiencia. Mi correo es geraldine.luna@paraderohotels.com

10/10 優異

FRANCO ANTONIO

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Espectacular
於 2021 年 10 月住了 3 晚
Geraldine 於 2021年12月3日的回應
Gracias por compartir Franco!

6/10 一般

Marcela

伴侶同遊
讚好:職員與服務
不滿:設施服務和住宿狀況
Mediocre at best, social media makes it look much better than what it really is…
於 2021 年 9 月住了 2 晚

2/10 很差

Ryan

不滿:整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 8 月住了 4 晚

8/10 不錯

Lenka

讚好:職員與服務、住宿狀況和客房舒適度
於 2021 年 8 月住了 1 晚
Geraldine 於 2021年9月27日的回應
Gracias por su evaluacion Lenka!

10/10 優異

Gilles

於 2021 年 8 月住了 3 晚
GM 於 2023年7月18日的回應
Hola Gilles, Thank you very much for your visit. We are delighted to hear about the unique experience you had in our beautiful Paradero. We look forward to your upcoming visit!

6/10 一般

Tiffany

讚好:整潔度和住宿狀況
於 2021 年 8 月住了 1 晚
GM 於 2023年7月18日的回應
Hola Tiffany, Thank you very much for staying with us. We will be glad to hear about your experience, please send us an email to info@paraderohotels.com, your comments are very important. Best regards,

10/10 優異

ori

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing location, architecture and experience
於 2021 年 7 月住了 3 晚
Geraldine 於 2021年7月28日的回應
Thank you Ori!

8/10 不錯

真實旅客

伴侶同遊
讚好:職員與服務和住宿狀況
El lugar tiene un concepto bueno, instalaciones muy cuidadas y de buena calidad. Es una buena experiencia. El único detalle que deben de analizar a fondo es como solucionar la sobre población de moscas en la zona.
於 2021 年 7 月住了 1 晚
GM 於 2023年7月18日的回應
Hola, Agradezco mucho tus comentarios acerca de su gran experiencia. Pese a la zona geográfica y la presencia de campos de cultivo, hemos tomado acciones para evitar la propagación de insectos y hacer que su experiencia sea única. ¡Esperamos recibirle muy pronto!

6/10 一般

Kristen

讚好:整潔度和職員與服務
Expensive for the flies
Really unique and beautiful hotel. I like the concept generally of connecting to nature, and there are some great activities available that make it easy to experience the surrounding area. For such an expensive hotel however, they have what I would consider a VERY serious fly problem. If you order food at the pool for example, they warn you there will be a lot of flies and being a helicopter thing to help swat them away. When your food comes, it’s not a few flies. It is literally 100 (? Maybe more?) flies that swarm you. A thing of nightmares. I tried to eat as fast as I could but they were literally landing on my fork as it was going into my mouth. Needless to say that was my only time trying to eat at the pool. Dinner time (after dark) bugs didn’t seem to be a problem. The fly thing is a shame because the food is actually fantastic.... you just can’t eat it during daylight when the flies are around. I would definitely recommend they offer a few more things that a bigger hotel chain would offer, like sunscreen that lasts more than 1 day (they have 1 option available to buy for USD$25 and it is very small / only lasted 1 day. Particularly because the hotel is very remote and walking into town isn’t an option. Otherwise, it was a good experience. My favorite parts were the surfing lesson, the “beach set up” (take you to beach and provide what you need), and swimming in the pool (swam laps in the morning before the area filled up). And despite the flies, the food is awesome.
於 2021 年 5 月住了 2 晚
Geraldine 於 2021年6月3日的回應
Hi Kristen, I´m very happy to hear you enjoyed your stay with us Your feedback and those from all of our guests help us to keep growing, thank you for taking the time to share. We have just added sunblock to our pool amenities and are fiercely working with several fly solutions at a time to have it under control specially during harvest season which is when it´s most prominent. I hope you consider Paradero again for a future get away. Warm regards.