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Candeo Hotels Tokyo Shimbashi

3.0 star property
Hotel with a full-service spa, near Hamarikyu Gardens

Choose dates to view prices

Photo gallery for Candeo Hotels Tokyo Shimbashi

Lobby sitting area
Lobby
Reception
Property amenity
Front of property – evening/night
Located close to Tokyo Tower, Candeo Hotels Tokyo Shimbashi offers a serene retreat with an indoor public bath and sauna. Treat yourself to a massage or spa services while staying connected with in-room WiFi; previous guests praise the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is HK$1,531
HK$1,707 total
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room, Non Smoking

Free WiFi, bed sheets

Double Room, Non Smoking

7.8 out of 10
Good
(20 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Bidet
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for King Room, Non Smoking

Free WiFi, bed sheets

King Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Bidet
  • 183 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Non Smoking

Free WiFi, bed sheets

Twin Room, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Bidet
  • 194 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Corner Twin Room, Non Smoking

Free WiFi, bed sheets

Corner Twin Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Bidet
  • 215 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Corner Twin Room for 3 adults, Non Smoking

Free WiFi, bed sheets

Corner Twin Room for 3 adults, Non Smoking

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Sofa bed
Private bathroom
Shower/bath combination
Hairdryer
  • 215 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Double Room, Non Smoking (1 Person)

Free WiFi, bed sheets

Double Room, Non Smoking (1 Person)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Bidet
  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Run of House, Non Smoking

Free WiFi, bed sheets

Run of House, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Bidet
  • 161 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Corner King Room, Non Smoking

Free WiFi, bed sheets

Corner King Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Bidet
  • 237 sq ft
  • Sleeps 4
  • 1 King Bed

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About the area

Map
3-6-8 Shimbashi, Minato-ku, Tokyo, Tokyo, 105-0004

What's nearby

  • Hamarikyu Gardens - 11 min walk - 0.9 km
  • Tokyo Tower - 17 min walk - 1.4 km
  • Tokyo International Forum - 17 min walk - 1.4 km
  • Tokyo Imperial Palace - 19 min walk - 1.6 km
  • Shibuya Crossing - 8 min drive - 7.3 km

Getting around

  • Uchisaiwaicho Station - 4 min walk
  • Shimbashi Station - 5 min walk
  • Tokyo (HND-Haneda) - 25 min drive

Restaurants

  • ‪麺屋武一 - ‬1 min walk
  • ‪十割そば 健美 - ‬1 min walk
  • ‪酒々屋 和海 - ‬1 min walk
  • ‪スタンド クラシック 新橋 - ‬1 min walk
  • ‪コンロ家 - ‬1 min walk

About this property

Candeo Hotels Tokyo Shimbashi

Hotel near Hamarikyu Gardens
Located close to Tokyo Tower and Tokyo Imperial Palace, Candeo Hotels Tokyo Shimbashi provides an indoor public bath (no minerals), dry cleaning/laundry services and a sauna. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), multilingual staff and a vending machine
  • A 24-hour front desk and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 126 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • 48-inch flat-screen TVs with cable channels
  • Fridges, electric kettles and heating

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Exterior

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 1,980 for adults and JPY 1,430 for children

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Full-service spa

  • Massage
  • Public indoor bath (no minerals)
  • Spa open daily

Accessibility

  • No lift

More

  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1980 for adults and from JPY 1430 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

This property does not have any lifts
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Candeo Hotels Tokyo Shimbashi Hotel
Candeo Hotels Tokyo Shimbashi Tokyo
Candeo Hotels Tokyo Shimbashi Hotel Tokyo

Frequently asked questions

Is Candeo Hotels Tokyo Shimbashi pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Candeo Hotels Tokyo Shimbashi?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Candeo Hotels Tokyo Shimbashi on 2 Dec 2025 start from HK$1,531.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Candeo Hotels Tokyo Shimbashi?

Check-in start time: 3 PM; check-in end time: 3:00 AM.

What time is check-out at Candeo Hotels Tokyo Shimbashi?

Checkout is at 11 AM.

Where is Candeo Hotels Tokyo Shimbashi located?

Located in Minato, this spa hotel is within 1 mi (2 km) of Hamarikyu Gardens, Tokyo Tower and Tokyo Imperial Palace. Takeshita Street and Omotesando Hills are also within 6 mi (10 km). Uchisaiwaicho Station and Shimbashi Station are within a 5-minute walk.

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Reviews

Candeo Hotels Tokyo Shimbashi Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Location

8.8

Staff & service

8.6

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 573 out of 1001 reviews
Rating 8 - Good. 311 out of 1001 reviews
Rating 6 - Okay. 73 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

Reviews

10/10 Excellent

Violeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area has lots of dining experiences and easy to get around area. Hotel is clean, rooms comfortable.
Stayed 4 nights in Sep 2025

10/10 Excellent

Carson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sky spa is the perfect way to relax after a long day.
Stayed 4 nights in Sep 2025

10/10 Excellent

Roby

Liked: Cleanliness, staff & service, property conditions & facilities
No complain
Stayed 7 nights in Oct 2025

10/10 Excellent

Michael

Liked: Amenities
Great location within a short walk to the train station. Nice rooms and a great spa! Would definitely book again.
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Loved the communal tub
Stayed 3 nights in Mar 2025

10/10 Excellent

shamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property
Stayed 3 nights in Dec 2024

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Clean hotel!
Stayed 3 nights in Nov 2024

10/10 Excellent

Linda

Liked: Staff & service, amenities, property conditions & facilities
This is my 4th stay at candeo always fabulous 👌
Stayed 4 nights in Sep 2024

6/10 Okay

Kit Sum Samantha

Liked: Cleanliness
Location is good, close to train station. Room is nice and clean, however, always hear noise likes water flashing/AC noise.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Clean condition ~ Nice Spa on the top. Easy access to station & downtown
Stayed 3 nights in Jul 2024

10/10 Excellent

Kwan Yuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots to eat nearby. The hotel is very neat and clean. Also it has a big bath at the rooftop
Stayed 3 nights in Nov 2022

10/10 Excellent

せいいちろう

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good breakfast
Stayed 1 night in May 2024

10/10 Excellent

Kimiko

Liked: Cleanliness, property conditions & facilities, room comfort

So glad to chose this hotel!

The hotel is the convenience location. The 12th floor spa was the bonus! very clean and comfortable for a long stay.
Stayed 4 nights in Jul 2023

10/10 Excellent

Mileiddys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at this hotel. The spa was fantastic! The PJs were very comfy even for little kids :-). The hotel provided great amenities. We highly recommend it.
Stayed 2 nights in Aug 2023

10/10 Excellent

Linda

Liked: Staff & service, amenities, property conditions & facilities
This hotel was only a 5-minute walk from the train station. Very easy to get around and has a lot of restaurants nearby to eat at. I loved the onsen inside the hotel it was very relaxing after a long day of walking I would totally come back here again.
Stayed 3 nights in Nov 2022

8/10 Good

SERDAR

Liked: Cleanliness, amenities, property conditions & facilities
It is a noisy area. I vould not sleep when the window is open because of the air confitioning units on top of the neighbor buildings
Stayed 5 nights in Jun 2025

10/10 Excellent

Edmund Yue Yeung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice with onsen on the tip floor. Service is good!

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and well maintained. Room was well designed, comfortable and had plenty of plugs and amenities (fridge, kettle, glasses/cups). The room was small but we had no issues. Spa and breakfast were very good. Hotel was quiet to be in the bustling Shimbashi restaurant/nightlife area. Easy access to both Shimbashi and Toronomon. Would definitely stay here again and recommend it.
Stayed 3 nights in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel! We really liked everything about this place: service, room, amenities, and location! About a ten minute walk from the train station, it was easy to get around. Also, there was a lot of bars, convenience stores, restaurants, and activity just around the hotel. I especially enjoyed the onsen (spa) - with my jet lag, I appreciated that it was open all night, so I could relax after a long day of travel. I certainly would recommend this hotel when visiting Tokyo on a budget!
Stayed 3 nights in Mar 2023

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nicer then the same chain we stayed in osaka but felt too small for the amount of people staying. Had to wait for breakfast and the spa was crowded. But it was still a nice stay
Stayed 1 night in Oct 2023

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Central
Stayed 4 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Customer service was great. They spoke English well and were friendly and welcoming. The servers for breakfast were kind and helpful. I enjoyed the morning breakfast buffet. Great selection, convenient hours, enjoyable setting. I really liked my stay here. Highly recommend this hotel. One advice, the lobby is on the 11th floor.
Stayed 2 nights in Oct 2022

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first visit to Japan. I expected hotel rooms to be small based on what I read. Ours was tiny. Two small beds were pushed toether in the center of the room, with a futon up against the window. It would have been difficult for four people (2 adults + 2 younger kids) to sleep here if that futon had not been available. Everything was very clean. Bathroom had a high tech toilet. We were in a corner, which meant we got two huge windows for a great city view. Elevators were small but fast. Desk and dining staff was friendly. Our breakfast was included in the rate. This was easily the best breakfast I've ever had at a hotel anywhere. Mix of both Western and Asian dishes, pastries, casseroles, etc.
Stayed 4 nights in May 2025

8/10 Good

Charmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and service are excellent. Travelled with family (14 and 11 yo kids) corner room was cramped for us no closets for our luggages. Luxurious amenities, spa, toiletries including linens and pillows. Would not recommend as family home base when in the area. Surrounded by bars but pretty much safe. Shimbashi station about 10 minute walk
Stayed 4 nights in Jun 2024

8/10 Good

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful, welcoming and friendly. Room was a twin with added bed for child however there wasn't a 3rd bed it was a window seat chaise lounge type thing which wasn't made up (maybe they thought we'd share one of the singles) The room was smell with only room to open 1 suitcase on the stand and 1 on the floor leaving no room to move around the room. Area very good for sights and transport to anywhere in the city and the airport.
Stayed 5 nights in Mar 2024