Issue 1 - Months before check in I received a text saying I had to confirm my credit card via text. Obvious scam. I called the hotel and they blamed Expedia, Expedia blamed the hotel. No harm, but annoying.
Issue 2 - Received a call the morning of check in that my card had declined. I explained that that particular card was frozen and I had forgotten. The gentleman said no problem, they can rerun in a little bit as sometimes it takes a minute to unfreeze. He said he would make a note and they would call back if it was still an issue. I received no other call. However, when I arrived at the property the front desk person couldn't find my reservation. My reservation had been cancelled. I explained my conversation with the phone call and she said she wasn't told of this call. Thankfully, my room was still available as it was parents weekend at the college. Overall - The highlight of this property is the free breakfast. Quiet location. Common areas are run down and the rooms are loud. I could hear everything in the room next to me through the connecting door. The amount that charge for 2 nights in a 2 queen room at this location is crazy. I was very disappointed with this property.
Michelle
於 2024 年 10 月住了 2 晚
10/10 優異
Liz
2024年10月18日
讚好:整潔度、職員與服務和住宿狀況
Clean clean clean
Liz
於 2024 年 10 月住了 1 晚
10/10 優異
shawn
2024年10月14日
shawn
於 2024 年 9 月住了 1 晚
10/10 優異
Corinne
2024年10月14日
讚好:整潔度、職員與服務和住宿狀況
Corinne
於 2024 年 10 月住了 2 晚
10/10 優異
Brenda (West Lafayette)
家人同遊
2024年10月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was convenient for our travel purposes and we have stayed there on previous occasions. We like the cleanliness of the motel and the buffet breakfast does not disappoint!!
Brenda
於 2024 年 10 月住了 2 晚
8/10 不錯
Patrick
2024年10月6日
讚好:整潔度、職員與服務和住宿狀況
I’ve stayed at other Holiday Inn Express’s . This one is not quite up to the level of others. Room was fine until I saw a big hair ball on the floor, kinda gross. Pool not available. Breakfast was warm, not hot. I will give them a little grace, it appeared they were upgrading/remodeling so they may not have been bringing their “A” game.
Patrick
於 2024 年 10 月住了 1 晚
10/10 優異
Jennifer (Cedar Grove)
伴侶同遊, 寵物同遊
2024年10月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The parking was a bit of a challenge. There's just not many parking places. Otherwise, a clean and spacious room, gracious check in hostess and decent breakfast. Would visit again.
Jennifer
於 2024 年 10 月住了 1 晚
10/10 優異
Virginia
家人同遊
2024年9月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Recently redone and very nice
Virginia
於 2024 年 9 月住了 1 晚
8/10 不錯
Karlee
伴侶同遊
2024年9月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The fridge has used water bottles from someone else.
Karlee
於 2024 年 9 月住了 1 晚
10/10 優異
Ashley
2024年9月20日
讚好:整潔度
I love it
Ashley
於 2024 年 2 月住了 1 晚
10/10 優異
Erik
伴侶同遊
2024年9月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very solid hotel would stay again
Erik
於 2024 年 9 月住了 1 晚
10/10 優異
Stephen
家人同遊
2024年9月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff, clean hotel, very nice breakfast options. Would recommend staying here.
Stephen
於 2024 年 9 月住了 1 晚
10/10 優異
Angela
2024年9月9日
Angela
於 2024 年 8 月住了 3 晚
10/10 優異
Cathryn
家人同遊
2024年8月26日
讚好:設施服務
Very nice people, very clean & comfort. Very Relaxing!?
Cathryn
於 2024 年 8 月住了 2 晚
6/10 一般
Tonya
家人同遊, 商務旅客
2024年8月24日
讚好:整潔度、職員與服務和設施服務
The bedside lamp in the left did not work and the power window blinds didn’t work, so the room was super dark. Room #129
Tonya
於 2024 年 8 月住了 1 晚
10/10 優異
DOTTIE
多人同遊
2024年8月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very relaxing and clean
DOTTIE
於 2024 年 8 月住了 2 晚
10/10 優異
Theresa
2024年8月16日
讚好:整潔度、設施服務和住宿狀況
Good breakfast with great flavor and variety. We came in late for the night and there was no parking. Two storage containers taking up about 10 spaces. Front desk person seemed unhappy to be working. She wasn't mean, just "meh."