Bristol Toll House Gallery Hotels

"lovely hotel, great spa facilities & lovely meal. staff all fab . nly issue was the security bold on the room jammed into place when we were int he spa so we couldnt get back into our room and they had to call maintenance. the lady on reception said it happens often. we were in a hurry so it was not great and we began to panic about the time. these should be removed and replaced with ones that cant lock when you leave the room. very scary if you left a young child in there and popped out for 1 minute or had a train to catch etc. aoart from that it was brtilliant - thank you "

"Good room and great staff"

"Lucy was an excellent &?responsive host"

"Room 411, executive room with 4 poster bed. The mattress needs upgrading as on the left hand side I felt the springs digging into my back! It was very uncomfortable indeed and I did not sleep very well at all. The reception staff needed to be a bit more cheerful too and needed to play some background music as it appeared very unwelcoming on entry. "

"Everything was perfect. Staff helpful and friendly , room spacious and clean ,bed large and comfortable. Location excellent and parking both easy and free!"

"The hotel rooms looked a bit tired and could do with a bit of money spend on them. The staff were friendly. The breakfast was nice"

"Great rooms, friendly staff and great food. Huge choice of wonderful breakfast options (I tried most of them)"

"Room spacious and clean and warm "

"This accommodation is amazingly well-kept, with top-of-the-line appliances and decor. It is a small house that makes you feel so welcome. We were six adults staying there, and we played board games and relaxed together, which was a joy. We wanted to stay longer and would recommend this to anyone."