Toms Brook hotels from HK$529

"Hotel restaurant was very good. Breakfast was slow due to understaffing "

"Hotel was clean. Staff were helpful and kind!"

"It was a good hotel for the price. Only thing was it was super loud"

"yes"

"Hillside hotel was not a great stay. Our room smelled stale and like old smoke, I think maybe it was ingrained in the wood paneling. Our room was not like the photos (definitely not fully remodeled) or luxurious. The bathroom had new fixtures and vanity but the tub was still old and kind of grimy. The window screen in the bathroom was ancient and hard to open and there were some sort of seeds or insect eggs all over the windowsill there. The size of the room was fine (only room for 1 small table, no chairs) but there was no additional deadbolt or slide latch on the door and that didn’t feel safe, especially after someone tried to put a code into our door at about 11:00 one night. This motel is somewhat cute, cozy and quiet but still seems a bit run down. However, after driving around Luray, I’d venture to say it’s the nicest of the roadside motels we saw. It has beautiful views of the Shenandoah’s and it’s very convenient to town and the park. It wasn’t horrible but wasn’t what we expected. The manager Judy was very nice when she called to confirm our reservation and when I let her know the room smelled smoky. Be aware that not all rooms look like the photo on the website."

"I will start with the good, the night clerk was helpful and friendly. The room was spacious and clean. Check in was easy and welcoming to my pet. I did have to sign paperwork stating only1 pet was allowed. It looked like a nice clean place to stop for the night. But, after dark, unsavory characters were roaming the property. At 1 AM I caught someone, who was clearly under the influence of illict substances, trying to break into my UHaul. He fled into a room 2 doors down from me, but didn't fully close the door. I spent the rest of the night, perched on my bed watching my vehicle through the window. Groups of people were stumbling back and forth through the parking lot, laughing yelling and screaming. At 2 AM a van arrived and I watched 2 women move multiple dog crates into the room next to mine. The dogs yapped, barked and whined for the next hour. Around 3 AM several men were yelling and cursing outside my door. It sounded like a fight was about to break out. At this point I decided to call the front desk, only to find the in room phone didn't work. I did see law enforcement drive through the lot 3 times, however the druggies had a watch posted and someone would yell out and they would all scurry into their rooms, only to return to their parking lot antics as soon as the car left. Overall, this was the worst hotel experience of my life. Don't be fooled by the cute exterior, this is a den of addicts and criminals and is not a safe place to spend the night."

"The property is very old, need renovation. Hotel room with poor condition."

"Clean Room, Nice Staff, Great Little Fitness Room, Great location, Comfortable Bed"

"Got a text asking if there was anything the property could do. Requested them to take a day off the reservation. When I arrived, this had not happened and they refused to refund the day. "