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Sheraton Centre Toronto Hotel

4.0 star property
Family-friendly Toronto hotel connected to a shopping centre, steps from Nathan Phillips Square

Choose dates to view prices

Photo gallery for Sheraton Centre Toronto Hotel

Executive lounge
Executive lounge
View from property
Lobby lounge
Terrace/patio
Sheraton Centre Toronto Hotel offers a refreshing downtown retreat. Guests dine at two restaurants serving breakfast and dinner, relax on sun loungers by indoor and outdoor pools, and shop on site. The property provides high-speed WiFi and express check-in for a seamless stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
The current price is HK$1,459
HK$1,789 total
includes taxes & fees
21 Nov - 22 Nov

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Room, 1 Queen Bed, Non Smoking

1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Pillow-top bed
Blackout curtains
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(175 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Pillow-top bed
Blackout curtains
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(133 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Pillow-top bed
Blackout curtains
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

1 bedroom, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Pillow-top bed
Blackout curtains
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(43 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Pillow-top bed
Blackout curtains
  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Pillow-top bed
Blackout curtains
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View

1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Garden View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Pillow-top bed
Blackout curtains
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Balcony)

1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, Pool View (Balcony)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Pillow-top bed
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed

1 bedroom, down duvets, pillow-top beds, in-room safe

Club Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Pillow-top bed
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Queen Beds

1 bedroom, down duvets, pillow-top beds, in-room safe

Club Room, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Pillow-top bed
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

1 bedroom, down duvets, pillow-top beds, in-room safe

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Pillow-top bed
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

1 bedroom, down duvets, pillow-top beds, in-room safe

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Pillow-top bed
  • 490 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, Non Smoking

1 bedroom, down duvets, pillow-top beds, in-room safe

Junior Suite, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Pillow-top bed
  • 365 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Pillow-top bed
  • 490 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Pillow-top bed
  • 490 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Pillow-top bed
Blackout curtains
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Toronto, ON

What's nearby

  • CF Toronto Eaton Centre - 3 min walk - 0.3 km
  • Scotiabank Arena - 13 min walk - 1.1 km
  • Rogers Centre - 14 min walk - 1.3 km
  • CN Tower - 14 min walk - 1.3 km
  • Ripley's Aquarium of Canada - 16 min walk - 1.4 km

Getting around

  • Queen St West at York St Stop - 1 min walk
  • Union Station - 10 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City) - 13 min drive

Restaurants

  • ‪Club Lounge - ‬1 min walk
  • ‪The Keg Steakhouse + Bar - York Street - ‬2 min walk
  • ‪The Alley - ‬3 min walk
  • ‪Lost Coffee - ‬3 min walk
  • ‪Dual Citizen - ‬1 min walk

About this property

Sheraton Centre Toronto Hotel

Family-friendly hotel remodelled in 2022 and located near Nathan Phillips Square
Located close to CF Toronto Eaton Centre and Ed Mirvish Theatre, Sheraton Centre Toronto Hotel provides a corner/local shop, a terrace and shopping on-site. For some rest and relaxation, visit the sauna. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and garden views. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool, along with sunloungers and pool umbrellas
  • Full breakfast (surcharge), valet parking (surcharge) and a bus station shuttle
  • An electric car charging station, express check-out and express check-in
  • A porter/bellboy, smoke-free property and a reception hall
  • Guest reviews speak highly of the pool, central location and helpful staff
Room features
All 1372 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as free WiFi and free bottled water. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • 55-inch TVs with cable channels
  • Wardrobes/cupboards, composting and eco-friendly cleaning products

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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8.4 out of 10, Very good, 12,834 reviews
The price is HK$1,018
HK$1,248 total
includes taxes & fees
27 Nov - 28 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Bus station shuttle (surcharge)
  • Secured, covered valet parking on site (CAD 71.19 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 5 to 30 for adults and CAD 5 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • 43 Down
  • Dual Citizen

Things to do

  • 24-hour gym
  • Free children's club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Free children's club
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,383 square feet of conference space
  • 60 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (119 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 43 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Renovated entire property - March 2022
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 40 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 5 to 30 for adults and CAD 5 to 30 for children
  • Valet parking fee: CAD 71.19 per day (in/out privileges)
  • Pet fee: CAD 50 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Centre Toronto Hotel
Sheraton Centre Toronto
Sheridan Hotel Toronto
Sheraton Hotel Downtown Toronto
Toronto Sheraton
Sheraton Toronto Downtown
Sheraton Toronto Hotel Toronto
Sheraton Centre Toronto Hotel Hotel
Sheraton Centre Toronto Hotel Toronto
Sheraton Centre Toronto Hotel Hotel Toronto

Frequently asked questions

Does Sheraton Centre Toronto Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Sheraton Centre Toronto Hotel?

As of 28 Oct 2025, prices found for a 1-night stay for 2 adults at Sheraton Centre Toronto Hotel on 21 Nov 2025 start from HK$1,458.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Centre Toronto Hotel pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 40 kg per pet. There's a fee of CAD 50 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Sheraton Centre Toronto Hotel?

Valet parking is available for CAD 71.19 per day.

What time is check-in at Sheraton Centre Toronto Hotel?

Check-in start time: 3 PM; check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Sheraton Centre Toronto Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Sheraton Centre Toronto Hotel located?

This family-friendly Toronto hotel is located in the business district, within a 5-minute walk of Nathan Phillips Square and CF Toronto Eaton Centre. Ed Mirvish Theatre and Metro Toronto Convention Centre are also within 15 minutes. Queen St West at York St Stop is only a 2-minute walk and Queen St West at University Ave Stop is 2 minutes.

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Sheraton Centre Toronto Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1822 out of 2699 reviews
Rating 8 - Good. 561 out of 2699 reviews
Rating 6 - Okay. 172 out of 2699 reviews
Rating 4 - Poor. 74 out of 2699 reviews
Rating 2 - Terrible. 70 out of 2699 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, love the Sheraton Centre and their staff !
Stayed 1 night in Oct 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, pool area was fantastic
Stayed 1 night in Oct 2025

10/10 Excellent

Alycia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Augustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check-in, clean room, the area around is close to most of downtown atracctions.
Stayed 1 night in Oct 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location, excellent service.
Stayed 2 nights in Oct 2025

10/10 Excellent

Juli

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly helpful staff
Stayed 1 night in Sep 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Great hospitality and great location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is consistently a top quality stay in the heart of downtown Toronto and combination indoor / outdoor year round pool is a novelty.
Stayed 1 night in Oct 2025

10/10 Excellent

Roxann

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was within walking distance, very friendly staff will definatley be staying here again
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a great area. Lots of restaurants and venues in walkable distance.
Stayed 1 night in Oct 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing we stayed here 20 years ago and returned after 26 visit to Dubai this hotel is right up there room amazing swimming pool lobby staff can't wait to return
Stayed 5 nights in Oct 2025

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent — generous portions and everything was fresh and delicious.
Stayed 1 night in Oct 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Great pool area. Great staff. Good location.
Stayed 1 night in Oct 2025

10/10 Excellent

Marlise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool time and the change room is excellent too - lots of towels for guests
Stayed 2 nights in Jul 2025

10/10 Excellent

Mike

Liked: Staff & service, property conditions & facilities
Great hotel. Stay here everytime I’m in Toronto. Never disappoints.
Stayed 1 night in Sep 2025

10/10 Excellent

Monique

Liked: Cleanliness, amenities
Great location! The pool is amazing!
Stayed 2 nights in Sep 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Gary

Location was excellent for events.
Stayed 2 nights in Sep 2025

10/10 Excellent

lidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best will come back to the same hotel in the future
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servies were excellent
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again. The hotel staff from check-in to cleaners were very nice.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jenelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel seems designed for business travelers but is also family friendly. Indoor pool lacks for kids, but nice. Beautiful lobby, easy access to all amenities, and sight seeing. Breakfast options great, but pricey.
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool, staff were excellent
Stayed 1 night in Aug 2025

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