露台/庭院

多倫多喜來登中心酒店的評價

4 out of 5

評價

8.8

優異

10 分評分,優異;1722 則評價中有 1064 則" "
8 分評分,不錯;1722 則評價中有 371 則" "
6 分評分,一般;1722 則評價中有 125 則" "
4 分評分,欠佳;1722 則評價中有 83 則" "
2 分評分,很差;1722 則評價中有 79 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.6/10 

設施服務

8.6/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

liu (Irvine)

於 2023 年 12 月住了 2 晚

10/10 優異

Weihua

於 2023 年 2 月住了 3 晚
General Manager 於 2023年3月15日的回應
Dear Weihua, We are delighted you had an outstanding stay at Sheraton Centre Toronto Hotel and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.Tim Reardon,General Manager

8/10 不錯

Max

家人同遊
讚好:整潔度和職員與服務
於 2021 年 11 月住了 1 晚

10/10 優異

Diane

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 5 晚
General Manager 於 2024年5月1日的回應
Dear Diane, On behalf of our team at Sheraton Centre Toronto Hotel, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to our city.Tim ReardonGeneral Manager

10/10 優異

Sara

Great atmosphere
於 2024 年 4 月住了 1 晚
General Manager 於 2024年5月4日的回應
Dear Sara, Thank you for choosing the Sheraton Centre Toronto Hotel for your trip to our city. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. We are glad you were pleased with all our services and that you had a comfortable time in our accommodations. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon. Tim Reardon,General Manager

10/10 優異

Alexandra

讚好:整潔度、職員與服務和住宿狀況
.
於 2024 年 3 月住了 1 晚

10/10 優異

Richard

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Very pleasant checkin and decent in-room menu.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月24日的回應
Dear Richard, Thank you for choosing the Sheraton Centre Toronto Hotel for your recent stay. We are pleased you enjoyed our seamless check-in experience and room service menu. Thank you once more, and we hope to have you back with us again soon.Tim ReardonGeneral Manager

8/10 不錯

Eduardo (Dallas)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚

6/10 一般

Huda

讚好:整潔度和住宿狀況
不滿:職員與服務
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月22日的回應
Dear Huda, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Tim Reardon,General Manager

10/10 優異

Elo

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I liked the view over Toronto City Hall.
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月20日的回應
Dear Elo, It was our pleasure welcoming you to the Sheraton Centre Toronto Hotel! We are thrilled that your experience was perfect from beginning to end and that you particularly enjoyed the view. On behalf of all of us, we thank you for taking the time to review our hotel, and we hope to see you again soon.Tim Reardon,General Manager

8/10 不錯

Deborah

家人同遊
讚好:職員與服務、設施服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Tina

讚好:整潔度、職員與服務和住宿狀況
Really nice area and able to walk to dinner and sightseeing
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月18日的回應
Dear Tina, Thank you for the wonderful review of your recent stay at the Sheraton Centre Toronto Hotel. We are pleased you found our location to be perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back the next time you are in the area.Tim ReardonGeneral Manager

6/10 一般

Nancy

多人同遊
讚好:職員與服務和設施服務
The toilet wasn't flushing, we had to get it fixed. There weren't toothbrush and slippers provided, we had to ask for it.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月16日的回應
Dear Nancy, Thank you for reviewing your stay. We strive to provide fresh, comfortable accommodations to every guest, so we are genuinely sorry for the issues you experienced. We appreciate you bringing this to our attention, and we will address these with the relevant teams. We hope you will consider returning the next time you are in the area.Tim Reardon,General Manager

10/10 優異

Madison

於 2024 年 4 月住了 1 晚
General Manager 於 2024年5月5日的回應
Dear Madison, On behalf of our team at Sheraton Centre Toronto Hotel, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to our area.Tim Reardon,General Manager

8/10 不錯

will

於 2024 年 4 月住了 1 晚

10/10 優異

Teresa

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent location —we walked to dinner and a show! Beautiful rooms and lobby area. Will definitely book again.
於 2024 年 2 月住了 1 晚
General Manager 於 2024年4月14日的回應
Dear Teresa, Thank you for sharing your experience with the Sheraton Centre Toronto Hotel. We are delighted to hear that you enjoyed the convenience of our excellent location, allowing you to explore the area easily. It is wonderful to know that you found our rooms and lobby area beautiful, providing a comfortable and inviting atmosphere during your stay. We appreciate your positive feedback and are thrilled to hear that you plan to visit us again. We look forward to welcoming you back and ensuring another enjoyable stay for you.Tim Reardon,General Manager

10/10 優異

Soraya

於 2024 年 4 月住了 1 晚

10/10 優異

Alyssa

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I loved how central Sheraton was to shopping centers/ dining options. Everything was walkable The staff was excellent, the room was clean. 10/10 experience
於 2024 年 4 月住了 2 晚

10/10 優異

Natalie

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great service
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月10日的回應
Dear Natalie, We are delighted you chose the Sheraton Centre Toronto Hotel for your visit, and we are happy to know our team made your stay so memorable. We appreciate the acknowledgment of our hard-working team, and we look forward to sharing your compliments with them. We hope you will make us your home whenever you are in town!Tim Reardon,General Manager

10/10 優異

Brianne

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved this hotel! It was clean and spacious. I wish the rooms would’ve been sound proofed because we did hear people in the hallway constantly. Also the garden/terrace area was not open at the time we went (April) which was a big let down after seeing the gorgeous pictures online. There is self parking right across the street in a ramp which has an underground walkway to stay out of the elements. Security was prominent on property so no problems were even possible. All staff was very nice and informative. We didn’t eat here so I can’t rate any food services. Bed was very comfy and we had a nice view of Nathan Phillips Square out the window.
於 2024 年 4 月住了 1 晚

10/10 優異

Vanessa

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I loved my stay!
於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月9日的回應
Dear Vanessa, It was our pleasure welcoming you to the Sheraton Centre Toronto Hotel! We are thrilled that your experience was perfect from beginning to end. On behalf of all of us, we thank you for taking the time to review our hotel, and we look forward to seeing you again soon.Tim Reardon,General Manager

8/10 不錯

Susan

於 2024 年 4 月住了 2 晚

10/10 優異

Gordon

於 2024 年 3 月住了 2 晚
General Manager 於 2024年4月26日的回應
Dear Gordon, Thanks for the nice rating! We are delighted your time at the Sheraton Centre Toronto Hotel was great, as we always strive to provide every guest with a memorable experience. We look forward to your return soon.Tim ReardonGeneral Manager

10/10 優異

Shane

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very central
於 2024 年 3 月住了 1 晚

10/10 優異

Evangeline

讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing stay feel so relaxing
於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月4日的回應
Dear Evangeline, Thank you for choosing the Sheraton Centre Toronto Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one.Tim Reardon,General Manager

10/10 優異

Lochlan

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

Jude

於 2024 年 2 月住了 1 晚
General Manager 於 2024年4月4日的回應
Dear Jude, We are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at Sheraton Centre Toronto Hotel look forward to your next visit.Tim Reardon,General Manager

10/10 優異

Jason

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Super emplacement, à distance de marche de plusieurs attractions
於 2024 年 3 月住了 3 晚

10/10 優異

Chelsey

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚
General Manager 於 2024年4月3日的回應
Dear Chelsey, Thank you for choosing the Sheraton Centre Toronto Hotel and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Tim Reardon,General Manager

10/10 優異

Jannine

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Reception staff were outstanding. Most comfortable beds I have had in a hotel. Very nice looking hotel.
於 2024 年 3 月住了 1 晚

8/10 不錯

Arianne

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excelente Ubicación!
於 2024 年 3 月住了 4 晚
General Manager 於 2024年4月1日的回應
Dear Arianne, Thank you for the wonderful review of your recent stay at the Sheraton Centre Toronto Hotel. We are pleased you found our location to be perfect for your plans. Situated in the heart of downtown Toronto, it is always great to hear that our guests took advantage of the many exciting things Toronto has to offer, like the Hockey Hall of Fame, world-class dining, shopping, entertainment, and more! It was a pleasure having you as our guest, and we look forward to welcoming you back the next time you are in the area.Tim Reardon,General Manager

10/10 優異

Julie

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
General Manager 於 2024年4月1日的回應
Dear Julie, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Sheraton Centre Toronto Hotel. We look forward to your return and wish you all the best with your future travels.Tim Reardon,General Manager

10/10 優異

Anna

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚

8/10 不錯

Edward (GUELPH)

讚好:整潔度、職員與服務、設施服務和住宿狀況
We like using the Sheraton Centre Hotel downtown for so many reasons. It is connected to the PATH, easy parking, next to Four Seasons Centre, Chinatown Eatonn Centre etc.
於 2024 年 2 月住了 1 晚
General Manager 於 2024年3月28日的回應
Dear Edward, Thank you for letting us know that your return visit to the Sheraton Centre Hotel downtown was fantastic. We are glad our location in the heart of downtown Toronto once again enhanced your experience by offering convenience and accessibility for your needs. We appreciate your feedback and look forward to welcoming you back for yet another enjoyable stay. Tim Reardon, General Manager

8/10 不錯

AYUMI

於 2024 年 3 月住了 9 晚

8/10 不錯

Peyman

家人同遊, 商務旅客
讚好:整潔度、職員與服務和設施服務
Centeral location
於 2024 年 3 月住了 4 晚

10/10 優異

DEBRA

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
A great property and the staff goes above and beyond. Amazing customer focus and service. The security staff went out of it's way to secure a phone that was left in our room by accident. We will be back! Thank you for looking out for us!
於 2024 年 3 月住了 3 晚
General Manager 於 2024年3月27日的回應
Dear Debra, We are thrilled you had a great stay at Sheraton Centre Toronto Hotel. Knowing that our exceptional customer service left a positive impression on you is truly rewarding. It is also heartening to know that our security team helped retrieve your misplaced phone and ensured it was returned to you promptly. Your kind words mean a lot to us. It is always a joy to see our guests excited about returning; we look forward to it.Tim Reardon, General Manager

8/10 不錯

Ryan

親子同遊
讚好:整潔度、職員與服務和設施服務
Culture is lovely
於 2023 年 12 月住了 1 晚

10/10 優異

Deanna

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property was immaculate! Staff was friendly and helpful. My new, go to when in Toronto
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月25日的回應
Dear Deanna, Thank you for reviewing your stay at Sheraton Centre Toronto Hotel. We are delighted to read you loved our well-maintained property and that our associates took excellent care of you. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in the area. Tim Reardon, General Manager

10/10 優異

Cosmos

讚好:整潔度、職員與服務和住宿狀況
Very friendly staffs
於 2024 年 3 月住了 2 晚

10/10 優異

Fotini

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great staff
於 2023 年 9 月住了 2 晚

10/10 優異

Fred

I used to stay at this hotel on a regular basis as part of my work life. I’ve been retired for several years now and recently went back and stayed at this hotel again after several years. I was very happy to discover that a relatively recent updating had completely rejuvenated the whole property. I’m not overstating things when I say that the hotel and staff are outstanding and I enjoyed my stay there more words can adequately convey. I can’t wait to go back for another stay.
於 2024 年 3 月住了 2 晚
General Manager 於 2024年3月22日的回應
Dear Fred, Thank you for your return visit to the Sheraton Centre Toronto Hotel and for sharing your experience. We are thrilled to know you were pleased with our well-maintained property and courteous associates. It was a pleasure to host you, and we look forward to welcoming you back soon. Tim Reardon,General Manager

10/10 優異

Danish

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 3 晚
General Manager 於 2024年3月22日的回應
Dear Danish, Thank you for choosing the Sheraton Centre Toronto Hotel and for sharing your excellent rating. We are delighted to know you enjoyed your stay with us and that we exceeded your expectations. It was a pleasure to accommodate you, and we look forward to your return visit. Tim Reardon,General Manager

10/10 優異

Ian

讚好:整潔度、職員與服務、設施服務和住宿狀況
I can’t say enough good things about this hotel. I’ve stayed here over the years back to when I was a child traveling with my family. It’s convenient to the subway, downtown core, it’s well kept and clean and I appreciate the fact that they’ve maintained it the way they have.
於 2024 年 3 月住了 2 晚
General Manager 於 2024年3月20日的回應
Dear Ian, Thank you for choosing the Sheraton Centre Toronto Hotel and sharing your experience. We are thrilled to know you were pleased with our ideal location and well-maintained property It was a pleasure to host you, and we look forward to your next visit. Tim Reardon,General Manager

10/10 優異

Vincenzo

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel was perfect for an overnight with our grandchildren. Walking distance to the theatre and restaurants. We also enjoyed the indoor outdoor pool facility as well as the convenience of valet parking.
於 2024 年 3 月住了 1 晚

10/10 優異

Susan

家人同遊
讚好:住宿狀況
We chose the hotel for the large indoor /outdoor pool, 25 meters with lane markings.
於 2024 年 3 月住了 2 晚
General Manager 於 2024年3月20日的回應
Dear Susan, Thank you for being our guest at Sheraton Centre Toronto Hotel and sharing your experience. We are delighted to know you enjoyed your stay with us and that you were especially pleased with our excellent pool. It was a pleasure to host you, and we look forward to your return visit. Tim Reardon,General Manager

10/10 優異

Corey

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel, excellent and conscientious staff. Wonderful stay
於 2024 年 3 月住了 3 晚

10/10 優異

victoria (Wilmington)

Wonderful time very nice view
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月19日的回應
Dear Victoria, Thank you for sharing your feedback regarding your recent stay at the Sheraton Centre Toronto Hotel. We are delighted to learn that your experience was exceptional and that you enjoyed our stunning views. We look forward to welcoming you back soon.Tim Reardon,General Manager

10/10 優異

Rody

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Walking distance from restaurants, bars, etc
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月19日的回應
Dear Rody, Thank you for choosing the Sheraton Centre Toronto Hotel and for sharing your feedback. We are delighted to hear that you found our proximity to diverse dining options convenient for your travel plans. Your satisfaction is our utmost priority, and we look forward to welcoming you back the next time you are in TorontoTim Reardon,General Manager

10/10 優異

Scott

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great Hotel, Great Staff. Within walking distance to everything downtown
於 2024 年 3 月住了 1 晚