Lucca Torre delle Ore Hotels

"Room was very comfortable but starting to need a refresh. The bathroom was larg, but the shower was over a very deep bath, which made access and exiting a little difficult, as we are both in our late 70's. Location was excellent, a 1 minute walk from the bus station near the Porta Sant Anna at the western side of Lucca. Staff were excellent. Polite, friendly and helpful."

"Lovely room in a quiet location. Staff were very friendly"

"Friendly staff and great central location. We had an issue with the AC in the room but they changed our room the following day when it couldn’t be fixed. "

"Lovely old 3-star property right outside the wall. Clean in all areas. Super friendly staff from Front Desk to breakfast to room maids. Great self-serve breakfast and a variety of teas and cookies in the hallways for guests to serve themselves. The room had all the amenities you need. Hotel is near the rail station, but I never heard a train. Some reviews talk about folks hanging around the train station which I did not encounter and I felt safe at all times."

"Clean and large room, friendly staff, lovely breakfast. I’d stay again in a heartbeat. It was also a great location, loved our stay!"

"The room was well-appointed, comfortable, and impeccably clean. The hotel’s location is perfect — just steps from the train station, restaurants, and cafés, making it incredibly easy to explore Lucca and the surrounding area. The staff were genuinely helpful, and every restaurant recommendation they gave us was spot-on. Lucca is a beautiful town, and this hotel is the ideal place to relax and truly enjoy it. One more thing — breakfast was absolutely delicious and always fresh. The woman working each morning was especially attentive and would make us the perfect coffee without us even having to ask. That personal touch made our stay feel so special. We will absolutely be back!"

"Love, Love, Love this place! As well as the two lovely ladies ( Ingrid and Marta) that make it even more special. They were always so kind and helpful. Having the delicious breakfast every morning was wonderful. The hotel is spotlessly clean, and extremely comfortable. The location is absolutely perfect, with every thing worth seeing within easy walking distance. There is nothing else that you could ask for. I will definitely be back again…"

"The room and staff were fine, though there is not a full-time desk person after 7:00PM and on the weekends. The biggest surprise (Not a good one) There is no elevator, so bringing up your baggage can be a problem. But it is in a great location and is very affordable."

"Excellent stay. Beautiful property and great staff. "