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"Such a lovely modern hotel. Decent size room with a view over the station which my husband loved. Good comfortable bed and very clean indeed. Staff spoke excellent English and were so helpful. Great location right by the shinkansen and JR station as well as Kokura itself. Would stay again."

"Location was ideal for our four night stay. Located a short walk from Kokura Station, we were able to get checked in and into a restaurant for dinner within 45 mins of arriving by train from Osaka. Room was clean, and adequate in size for four adults. There was no servicing of the room during the stay, which meant damp towels some days. Kitchenette had the basics which was helpful for heating up combini meals."

"Great location.probably the closest hotel to the station. Lots of shopping and restaurants nearby. Clean .room has all the amenities "

"The staff were extremely helpful"

"Close to train station."

"main complaint is that their wi-fi connectivity was terrible - an older european style luxury hotel (i loved the large bathtub and tea based soaking powder) with 'interesting' design (eg the 'juliet' balconies overlooking the dining area) - adequate but not outstanding breakfast - hotel in need of and apparently undergoing renovations (some floors) - here's the reason for my mixed grades for condition: as i often do (i travel a lot) i got a much reduced price for a room not in pristine condition - i understand the trade-offs involved, but have to say that the carpet in my room were disgustingly stained and dirty. like i said, i am used to a certain level of 'old and tired' but this was downright disgusting. not likely a problem for anyone else staying there, but management should be told. ps staff were attentive and excellent."

"No A/C at all, windows opened wild. Old interior"

"Check out is 10am. Once you check out, you are not allowed to stay and sit in the lobby, or they will change you extra."

"Everything was very good"