Malá Franková Treetop Walk Hotels

"Gorgeous hotel with details fitting the local mountaineer aesthetic, perfect location right by but not on Kropowki street, about half way from the top to Gubałówka, amazing breakfast and gorgeous Spa with a steam room, dry, wet, salt wall and birch saunas, 2 outdoor hot tubs and one of the prettiest hotel pools I have ever seen. I wish, they’d close the Spa a bit later, as if you are in Zakopane for only a short time, getting there before 9pm is tough and it closes at 10. We were many guests, using the facility just before closing. My only non stellar experience was with the Spa employee who should be better trained at diplomacy when talking to guests, about closing time: She basically bit into us for rinsing off at the spa locker room at 10pm. We thought that 10pm was meant to be the time you leave the Spa area and could not have known, it includes the locker room. One of the receptionist could also work on being warmer and more helpful to guests, I travel a lot and she stood out negatively, but I think, in her case, it was mainly shyness. Still, none of it ruined our stay and both issues seemed to be a small lack in employee training and perhaps clearer directives as to Spa hours. The rest of the employees were lovely. We liked it so much that we toyed with extending our stay. I definitely hope to come back."

"Really nice hotel. Excellent staff."

"Super location and very friendly Staff"

"Great place for a large group. The house was very clean and well accomodated, and we had a great time. Things to note: you must bring your own towels, including hand towels; the hot tub and sauna cost extra (which I think the booking has now been amended to make that more clear - the host waived the fee for us as it was not obvious in the listing!); the hot tub is only heated by a fireplace and takes QUITE a while to heat up; and all the beds are single beds, but most are pushed together so they are a shared bed area which is fine,it's just not exactly all 'separate' beds. But overall, lovely cottage and excellent for a big group (we had a Bachlorette party with 15 people and it was perfect!!)"

"Excellent location, food and thermal baths. Super friendly and helpful staff. Thoroughly recommend "

"The front desk help was very helpful and wonderful. Clean spacious room with a very comfortable bed. Great food as well. "

"It was hiking trip"

"Good location within walking distance to good restaurants and shops and train and mountains.."