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“Staff were polite but not responsive to customer requests. E.g. The room safe was not working and no one came to fix. The TV also didn't work. It's noisy from loud music playing at the bar, as other reviews noted. It's a basic clean 3 star hotel. Chose it for It's proximity to airport and places to eat.”

“Owners are wonderful and accommodating. Nicest persons.”

“The hotel is a good stay for a one night layover.”

“Clean property, very helpful host, very close to the airport”

“This Hotel has bed bugs. I stayed here for one night because i had a flight going out the next day. When i woke up to get ready for my flight i was bitten up very badly and it wasn’t mosquitos . This hotel is TERRIBLE”

“the rooms were smelly”

“Booked a night as a birthday present for my brother and sister-in-law, they were very impressed with the service, Cindy went above and beyond to ensure they were well looked after. Room was beautifully decorated, dinner, drinks and breakfast was excellent. Would definitely recommend”

“I don't usually write reviews, but Luxeley Hotel truly deserves one. From check-in to check-out, everything was seamless. The customer service was exceptional and a special shout-out goes to Tania at the front desk. She is the definition of outstanding customer service. She was warm, professional, attentive to our needs, provided a tour of the facility and was genuinely caring. She made us feel welcomed from our very first conversation on the phone and that level of service continued throughout……

“The location is amazing for enjoying nature and the unspoilt environment, with great views if hummingbirds in the garden. The room was clean and comfortable. The staff were kind and attentive, with knowledgable guides always on hand. A lovely exprience.”

“The staff was the highlight of this resort. They were friendly and helpful. The room was not the best. There was no toilet paper rod to dispense the toilet paper. The microwave and refrigerator in the room were old and dirty.”

“Definitely a temporary type of stay location. The sheets were clean and bed was comfy but the building is just outdated. No elevator. I only stayed for a couple of hours and that was long enough for me.”

“Room was super clean and the staff was very courteous and helpful. The A/C worked just fine. I would stay here again”