"Jay from the concierge desk was absolutely fabulous with helping us resolve the issue with the Vietnam visa. Shangri-La is fortunate to have such a dedicated customer-facing staff."
"Can’t really fault it- great location and easy access to the MTR and HKCEC exhibition centre. Lots of food and coffee shops nearby, worth paying the extra "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
During your trip to Tsing Yi, you can do some window-shopping at Maritime Square. Amble around this vibrant area's waterfront and enjoy its top-notch restaurants.
You can learn about the history of Tsing Yi with a trip to Lantau Link Visitors Centre. Stroll along the waterfront or visit the shops in this vibrant area.
"Excellent stay at this hotel . Very reasonably priced by Hong Kong standards , perfect location with great access to MTR , Kowloon , and Central Hong Kong island (via Star ferry, 2 minutes walk away )
Rooms to a good standard , comfy bed , toiletries , fluffy towels ( great after a long haul flight )
All staff efficient and helpful . I would highly recommend and will definitely use again when I return "
"The Hollywood Hotel might be the cheapest cost of the three HK Disney hotels but it is still Disney worthy. It was beautifully clean and chic in the interior and exterior, especially the spacious welcoming lobby, and the outdoor pool (which pleasantly has a water slide that the kids enjoyed immensely). The room was amazingly marvel, with us getting the Marvel Themed room, which had beautiful wall art and a personalized Marvel welcome screen on the TV. All the facilities were well thought out and in good working condition (tv, a/c, outlets, power adapters, light control console, safe, washroom facilities and locks). They were able to accommodate our request for connecting rooms for us and another room in out group which made for a more home-like and comfortable experience. Finally would like to shout out front desk member Louisa who was very friendly and made our check-in efficient and answered all our questions, and also Joe, who was the only member manning the welcoming lobby area when we were checking out at 6am on Aug 27. He assisted us with the luggage for our big group (3 rooms) and helped save us time and money by suggesting and obtaining 2 cabs that could hold us and all our luggage (we were initially going to take public transit since through Klook most transport services stated we would need more than 2 vehicles for the amount of luggage we had). Overall great experience, minor downside is if you stay for the fireworks at the park (shuttle ride wait might be long)."
"We stayed at this hotel from 9/9/25 to 22/9/25 and the only thing we can advise is do not stay at this hotel if you come from a western country. The staff treat the people from the UK totally different to the Chinese in the level of service they provide.
We booked a Deluxe Harbour View room but upgraded to one with Club access and we were glad that we did. The room had a great view of Victoria Harbour but the hotel did not comply with our request of a high floor. The room was on the 12th floor but most club rooms were between the 18th and 20th floors.
The reason we upgraded to one with club access was that breakfast was included in the price. Although it was somewhat limited in the choice you had, and was mostly warm at best, it did save us quite a lot of money. However, the club room staff were annoying because they watched your every move, and as soon as one of you finished eating they would come and take the plate away. Despite this we were glad we did have the club access because all meals at the hotel were extremely expensive for what they provided.
With regards the 5 star rating this hotel is given at best we would rate it a 3 star playing at 5 stars.
Concerning the location it is to far out of the main attractions although the MTR is close.
Therefore our advice is do not stay at this hotel and stay at one of branded hotels like the Hyatt if you are from the UK or English speaking country.
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"Front desk was very helpful. housekeeping staff had made my room very clean and tidy. love the hotel location which is connecting to a shopping mall with MTR access. "
If I need to cancel my hotel reservation in Tsing Yi, will I receive a refund?
Yes! The majority of hotel bookings are fully refundable if you cancel prior to the hotel's cancellation deadline, which in most cases is within 24 or 48 hours of check in. If you have a non-refundable reservation, you might be able to still cancel and receive a refund within a 24-hour period of booking. Filter your search by fully refundable to find flexible hotel deals in Tsing Yi.
How is it to stay in Tsing Yi?
Budget-minded travellers will find good deals in Tsing Yi, and many visitors will definitely appreciate the shopping, port and restaurants. This city also attracts tourists with its theme park. Top sights around the area include Hong Kong Disneyland® Resort and Ocean Park. In Tsing Yi, there are 3 hotels and other accommodation options to choose from. Find out more about Tsing Yi.
If you want to explore the larger area, hop aboard a train at Hong Kong Tsing Yi Station. If you want to venture out around the area, you may want a rental car in Tsing Yi for your journey.
What's the seasonal weather in Tsing Yi?
The hottest months are usually August and July, with an average temperature of 29°C, while the coldest months are January and December, with an average of 18°C. The rainiest months in Tsing Yi are August, June, July and May, with each month seeing an average of 335 mm of rainfall.
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