"It was my fourth time living there, they never made me disappointed. The room is very neat and the hot water was able to came quickly. What my favorite is the pillows, they are firm but soft, which made my neck and back comfortable. I planned another trip with my mom. Hope I can live here next ..."
"We booked non smoking room with Ginza Creston. However, when we arrived I given a smoking room, I have a kid so that would obviously not be ideal, Discuss with Hotel and Expedia still keep stay in a smoking room,."
"The hotel service is excellent. It helped us to track back the lost backpack in the transportation and finally retrieved. On the other hand, very responsive that immediately exchanged the malfunctioning refrigerator"
