There was an evening during my stay where there was a false emergency alarm that continued to go off. We received a letter of apology through the night after they were able to get it under control. It was alarming, but outside of that the stay was great. Staff was accommodating, the facilities felt clean, and the room service and dining options were efficient and delicious. I would definitely choose to stay here again should I visit Tulsa another time.
Erin
2025 年 7 月入住 3 晚
10/10 超赞
Goretty
与家人出行, 商务旅客
2025 年 7 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent option to make a trip
Goretty
2025 年 7 月入住 1 晚
10/10 超赞
Monte
2025 年 7 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Everything was above expectations.
Monte
2025 年 7 月入住 1 晚
2/10 糟糕
Chris
与配偶出行
2025 年 7 月 27 日
满意:服务设施,员工和服务
不满意:住宿条件和设施
The fire alarm went off 3 times in the night. The staff had no idea what was going on and told us to ignore any further fire alarms. The person at the front counter was hung out to dry dealing with a whole building full of scared people. This issue happened over several hours and the general manager was no where in sight. No announcement was made to reassure the people. If it were my company, I would replace upper management for not sending more people to help deal with several hundred panicked people who were woken up from a dead sleep by a fire alarm.
Chris
2025 年 7 月入住 1 晚
10/10 超赞
James
与配偶出行
2025 年 7 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Movie by the pool at night.
James
2025 年 7 月入住 2 晚
2/10 糟糕
Yuan
2025 年 7 月 27 日
不满意:住宿条件和设施
The hotel siren appears around midnight, no compensation for guests… only a letter saying “we are sorry” (yeah we know..)
Yuan
2025 年 7 月入住 1 晚
6/10 一般
Cecil
与配偶出行
2025 年 7 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Room was hot., so much that I couldn’t sleep.
Alarm and speakers went off over and over again. Worst night in a hotel ever. Not expected from Hyatt. Very disappointed
Cecil
2025 年 7 月入住 1 晚
2/10 糟糕
Noah
与家人出行
2025 年 7 月 27 日
满意:服务设施,清洁度
不满意:住宿条件和设施,员工和服务
Fire alarms went off multiple times during the night and we didint find out till 39 mins after everyone evacuated the building in the middle of the night twice.
Noah
2025 年 7 月入住 1 晚
6/10 一般
Dilshod
2025 年 7 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
King room was listed for 4 people but actually for 2. They had to swap us for a double queen, which was small and uncomfortable. Trip check the listing. The staff was nice
Dilshod
2025 年 7 月入住 1 晚
10/10 超赞
Patricia
2025 年 7 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All the staff I came in contact with were super pleasant andhelpful.
Patricia
2025 年 7 月入住 2 晚
10/10 超赞
Charlotte
与家人出行
2025 年 7 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean and quiet, with courteous staff. Food at restaurant was very good with great service.
Charlotte
2025 年 7 月入住 2 晚
8/10 还可以
Linda
2025 年 7 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Great stay! Only complaint…toilet paper needs upgrade!
Linda
2025 年 7 月入住 1 晚
10/10 超赞
Jennifer
与家人及幼儿出行
2025 年 7 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was clean, updated, and the beds were comfortable! My daughter loved the pool and the seating area around the pool. We were minutes from every thing we wanted to do in the area as well. The nice coffee shop in the hotel was a bonus!
Jennifer
2025 年 7 月入住 1 晚
8/10 还可以
Nora
与家人出行
2025 年 7 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was very friendly and accommodating, from the front desk, to the valets and the housekeeping staff. Everyone went out of their way to provide excellent service.
Nora
2025 年 7 月入住 1 晚
10/10 超赞
Kelsie
2025 年 7 月 19 日
满意:员工和服务、服务设施、住宿条件和设施
Nice stay
Kelsie
2025 年 7 月入住 1 晚
8/10 还可以
Michelle
与家人出行
2025 年 7 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Each bellhop we encountered was super friendly and helpful! Only bad part is shuttle service wasn’t available early a.m. on Saturday since “flight crew” needed precedence and required two shuttles so we had to pay to Uber. Overall, would definitely stay again!
Michelle
2025 年 7 月入住 2 晚
10/10 超赞
Cheryl
团体旅客
2025 年 7 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a wonderful stay. Will definitely stay here again.
Cheryl
2025 年 7 月入住 2 晚
10/10 超赞
Larry
团体旅客
2025 年 7 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was a nice place to stay
Larry
2025 年 7 月入住 2 晚
2/10 糟糕
Elizabeth
与家人出行
2025 年 7 月 15 日
不满意:清洁度、服务设施、住宿条件和设施
Never cleaned my room
Elizabeth
2025 年 7 月入住 3 晚
10/10 超赞
Cara
2025 年 7 月 14 日
满意:清洁度、服务设施、住宿条件和设施
Everyone was very helpful. They gave lots of great suggestions whenever we had questions or needed advice. The rooms were very clean and comfortable.