大堂

梅奧酒店的評價

4 out of 5
梅奧酒店
115 W 5th St, Tulsa, OK

評價

9.0

卓越

10 分評分,優異;1004 則評價中有 684 則" "
8 分評分,不錯;1004 則評價中有 181 則" "
6 分評分,一般;1004 則評價中有 81 則" "
4 分評分,欠佳;1004 則評價中有 33 則" "
2 分評分,很差;1004 則評價中有 25 則" "

9.4/10 

整潔度

9.0/10 

職員與服務

8.8/10 

設施服務

9.4/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Renee

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

2/10 很差

Allan

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
The staff was over all the worst. Very unkind and rude. The over-night staff specifically would not let me check in because you have to be 21 and over and I’m currently 19. That is fine however online they gave no word of this when I first booked my room and paid for everything. It said only 18 and up.They left us stranded looking for somewhere to go and someone to help. Luckily I have loving parents who came to help me out but what if I was out of town? This inconvenience was really unacceptable they even went as far as attempting to book another room in a cheaper hotel. I feel as if this was racially motivated they were very argumentative and combative with us for no reason at all. All and all this experience was terrible and a horrible representation of your establishment.
於 2024 年 5 月住了 1 晚
Mr. Frimel, General Manager 於 2024年5月20日的回應
Allen,I am so sorry you had a bad experience based on the age policy. I did pull your reservation to verify which third party website. I did confirm that our policy on this website states: Minimum check-in age: 21. Again I'm sorry for this inconvenience.

10/10 優異

Eduardo

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean
於 2024 年 5 月住了 1 晚
Mr. Frimel, General Manager 於 2024年5月20日的回應
Eduardo,Thank you so much. We hope to see you again soon.

10/10 優異

Carol (Reno)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel. Reminded me of historic hotels in Europe.
於 2024 年 5 月住了 1 晚
Mr. Frimel, General Manager 於 2024年5月20日的回應
Carol,Thank you so much. We hope to see you again soon.

2/10 很差

Stephen (McAlester)

家人同遊
讚好:整潔度和住宿狀況
不滿:職員與服務
We were kept up til almost 3am with people outside our room, talking and smoking. Staff did nothing to help/
於 2024 年 5 月住了 2 晚
Mr. Frimel, General Manager 於 2024年5月20日的回應
Stephen,I am so sorry our team was not responsive to your calls about the noise and smoking outside your room. This is certainly not the Mayo standard. I appreciate the feedback and is helps to better train our team.

10/10 優異

Sara

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Love this hotel!
於 2024 年 5 月住了 1 晚
Mr. Frimel, General Manager 於 2024年5月13日的回應
Sara,I am so glad you enjoyed your stay. We look forward to your next visit.

8/10 不錯

Steven

讚好:整潔度、職員與服務、設施服務和住宿狀況
Rooftop bar was nice
於 2024 年 5 月住了 1 晚
Mr. Frimel, General Manager 於 2024年5月13日的回應
Steven,Thank you for visiting us at the rooftop bar. I am glad you enjoyed it.We hope to see you again soon.

10/10 優異

Destin

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
I love the bath robes I felt very comfortable and at home here
於 2024 年 5 月住了 1 晚
Mr. Frimel, General Manager 於 2024年5月7日的回應
Destin,Thank you so much for taking time to tell us about your stay. I am so glad you enjoyed your time as our Guest. We look forward to your next visit.

8/10 不錯

Noelle

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I had heard about the famous Mayo for many moons. I'm from Texas and had never visited Tulsa. I loved your hotel. Our room was gorgeous, and was very roomy. I am not sure I have had a restroom that large since I stayed in the Dorchester in London. We loved your rooftop bar as well. As far as improvements, our front door had some shuffle marks on it, and the bar area needed to be repainted. Your pillows were heavenly. We'll be back.
於 2024 年 5 月住了 1 晚
Mr. Frimel, General Manager 於 2024年5月6日的回應
Noelle,I am so glad you enjoyed your stay with us. We look forward to seeing you again soon.

8/10 不錯

Melissa

於 2024 年 5 月住了 1 晚

8/10 不錯

Karen (Bartlesville)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Wonderful suite which was very roomy. Our only issues were the shower starts hot the halfway thru was cold and on a Friday night NO room service after we came back from an event at the BOK around 10pm. Staff and valets were very nice.
於 2024 年 4 月住了 1 晚
Mr. Frimel, General Manager 於 2024年4月27日的回應
Karen,Thank you so much for your feedback. Please accept my apologies for the shower temperature and the lack of room service after 10pm. I have dispatched our maintenance team to fix hot water issue. We are currently working on reopening our upscale dining establishment and room service will be available later once it is open. I value your feedback and hope to see you again at the Mayo Hotel.

6/10 一般

Rob

伴侶同遊
讚好:整潔度和住宿狀況
Limited dining. Room service staff had no manners. Staff was lazy except for doorman.
於 2024 年 4 月住了 2 晚
Mr. Frimel, General Manager 於 2024年4月26日的回應
Rob, Thank you for your feedback. I am sorry you did not experience our usual warm and responsive staff while you were with us. I do hope you will give us another opportunity to redeem ourselves in your eyes.

2/10 很差

Orlando

伴侶同遊, 商務旅客
讚好:整潔度
不滿:職員與服務
Me and my fiance got stuck on our floor for a hour at the elevator on the 11th floor and had to walk down the emergency staircase because the elevator was messed up and my woman had heels on that night probably won't be staying there again
於 2024 年 4 月住了 2 晚
Mr. Frimel, General Manager 於 2024年4月23日的回應
Orlando,I would like to sincerely apologize for the elevators not working the night you were our Guest. The elevator company was able to resolve the issue the following day. Thank you for sharing your feedback.

10/10 優異

Matt

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place!
於 2024 年 4 月住了 2 晚
Mr. Frimel, General Manager 於 2024年4月15日的回應
Matt,Thank you for your 5 out of 5 review of the Mayo Hotel. We hope to see you again soon.

10/10 優異

Lateesch

Mr. Frimel, General Manager 於 2024年5月6日的回應
Lateesch,I am so glad you enjoyed your stay with us. We hope your travels bring you back to Tulsa and the Mayo Hotel soon.

6/10 一般

Brock

伴侶同遊, 多人同遊
讚好:整潔度
Mixed Review - The Penthouse Bar was a disappointment. Heaters didn't work, chipped glass, missing common liquor (vermouth) avoid the nachos Front desk and valet were great. Waited for our luggage in the room - didn't arrive so we went an retrieved it
於 2024 年 4 月住了 3 晚
Mr. Frimel, General Manager 於 2024年4月8日的回應
Brock,Thank you for your feedback. I'm very disappointed to hear of the issues you encountered during your stay with us. I have shared your comments with our team as a reminder that the details are important. Thank you again. I do hope you will give a chance to redeem ourselves by visiting us again soon.

10/10 優異

Jack

讚好:整潔度、職員與服務和住宿狀況
The bed was great.
於 2024 年 3 月住了 2 晚
Mr. Frimel, General Manager 於 2024年4月3日的回應
Jack, I am so glad you enjoyed the comfortable bed. We hope to see you again soon at the Mayo Hotel.

10/10 優異

David

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 1 晚
Mr. Frimel, General Manager 於 2024年4月23日的回應
David,Thank you for your review. I am glad you enjoyed your stay with us. We look forward to your next visit to the Mayo Hotel.

10/10 優異

Denise

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We really enjoyed staying at this historic hotel. We stayed in one of their beautiful suites. Everything was clean and modern with nice quality finishes. They have a museum room that we found interesting. Beautiful rooftop bar overlooking the city. Will stay here again when we go to Tulsa.
於 2024 年 3 月住了 1 晚
Mr. Frimel, General Manager 於 2024年4月3日的回應
Denise,Thank you so much for your review. I am so glad you enjoyed your stay. We hope to see you again soon.

10/10 優異

G.

讚好:整潔度、職員與服務和住宿狀況
Great place to stay, especially if you are going to an event at BOK Center, a beautiful historic building with lots to see and do nearby, and one of the best views in the city from the rooftop bar.
於 2024 年 3 月住了 1 晚
Mr. Frimel, General Manager 於 2024年4月3日的回應
G. Thank you for the great review. I am so glad you enjoyed your stay with us. We look forward to your next visit to the Mayo Hotel.

8/10 不錯

Joel

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel and view. The king bed was comfortable but we were disappointed. There were no linens or blankets for the advertised sofa bed.
於 2024 年 3 月住了 1 晚
Mr. Frimel, General Manager 於 2024年4月3日的回應
Joel,Thank you for your review. I'm sorry we did not have the linens in your room for the pullout sofa. I've reviewed our policy with our housekeeping team. We hope to see you again at the Mayo Hotel.

8/10 不錯

Mark

讚好:整潔度、職員與服務和住宿狀況
All was well. Great place to stay. Cons - Shower went from hot to cold in a short time and my room key had to be reset 3X. Will stay again while in Tulsa!
於 2024 年 3 月住了 1 晚
Mr. Frimel, General Manager 於 2024年4月3日的回應
Mark,Thank you for your review. I'm terribly sorry about the shower and the key card issues. Our engineering department has looked at both and have resolved them. We look forward to your next visit to the Mayo Hotel.

10/10 優異

Anthony

讚好:整潔度、職員與服務、設施服務和住宿狀況
The room layout was amazing!
於 2024 年 3 月住了 1 晚
Mr. Frimel, General Manager 於 2024年3月27日的回應
Anthony,Thank you so much for the 5 out of 5 rating. I am so glad you enjoyed your room. We look forward to your next visit to the historic Mayo Hotel.

10/10 優異

Shary (Alvord)

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The room was awesome and the front desk staff was very friendly and professional. The valet guys were super. There is really not much in the way of dining. And there are not a lot of places close by, some but not many.
於 2024 年 3 月住了 4 晚
Mr. Frimel, General Manager 於 2024年3月26日的回應
Shary, thank you so much for your kind words about our hotel and staff. I am so glad you enjoyed your stay and we hope to see you again very soon. We are currently renovating our restaurant and hope to have it reopened by mid year.

10/10 優異

Richard

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Mr. Frimel, General Manager 於 2024年3月25日的回應
Richard, thank you for the 5 out of 5 rating. I am so glad you enjoyed your stay with us. We hope to see you again soon.

10/10 優異

Josh

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place. Would love to stay again.
於 2024 年 3 月住了 3 晚
Mr. Frimel, General Manager 於 2024年3月24日的回應
Douglas, thank you so much for your review. I am so glad you enjoyed your stay and look forward to your next visit to the May Hotel.

10/10 優異

Jennifer

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We liked the friendliness of all staff and the cleanliness of hotel/room.
於 2024 年 3 月住了 1 晚
Mr. Frimel, General Manager 於 2024年3月23日的回應
Jennifer,Thank you so much for your review. I am glad you enjoyed your stay with us at the Mayo. We hope to see you again soon.

10/10 優異

DeAnn

讚好:整潔度、職員與服務和住宿狀況
Nice clean room with friendly staff!
於 2024 年 3 月住了 1 晚
Mr. Frimel, General Manager 於 2024年3月19日的回應
DeAnn,Thank you for the 5 star review. I am so glad you enjoyed your stay. We look forward to your next visit to the Mayo Hotel.

10/10 優異

Lindsey

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent stay. Hotel is beautiful and the staff was great
於 2024 年 3 月住了 1 晚
Mr. Frimel, General Manager 於 2024年3月14日的回應
Lindsey,Thank you so much for the great review. I am so glad you enjoyed your stay with us.We look forward to your next visit to the Mayo Hotel.

10/10 優異

Karla

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our stay was short, but the room was lovely and our service at the event in the Crystal Ballroom was excellent.
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月13日的回應
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at The Mayo Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying The Mayo Hotel and we hope you choose to create more memories here whenever your travels bring you back to Tulsa.

10/10 優異

lydia

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Nice art deco hotel. Very quiet
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月12日的回應
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at The Mayo Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying The Mayo Hotel and we hope you choose to create more memories here whenever your travels bring you back to Tulsa.

10/10 優異

Georgia

於 2024 年 3 月住了 1 晚
Mr. Frimel, General Manager 於 2024年3月27日的回應
Georgia,Thank you for the 5 out of 5 rating. I am so glad you enjoyed your stay. We look forward to your next visit to the Mayo Hotel

10/10 優異

Laurie

讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was lovely and a close walk to the BOK center. The staff were friendly. The downtown area has become rundown and there are a lot of homeless on the streets and sidewalks. Sad to see.
於 2024 年 3 月住了 3 晚
Mr. Frimel, General Manager 於 2024年3月6日的回應
Laurie, thank you so much the kind words about our staff and property.We look forward to your next visit to the Mayo Hotel.

10/10 優異

Mary

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I love the history at this hotel! The location is in the historic downtown part of Tulsa. Just a beautiful place.
於 2023 年 12 月住了 1 晚
Hotel Management 於 2024年3月6日的回應
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at The Mayo Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying The Mayo Hotel and we hope you choose to create more memories here whenever your travels bring you back to Tulsa.

10/10 優異

Nicholas

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Best place in Tulsa
於 2024 年 2 月住了 1 晚
Mr. Frimel, General Manager 於 2024年3月4日的回應
Nicholas, Thank you for the great review. I am so glad you enjoyed your stay. We hope to see you again soon.

10/10 優異

Pamela

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The Mayo is a beautiful hotel with all amenities you could want. It’s close enough to walk to the Cox Center and the BOK which was important to us. We loved the large space the hotel room offered as well. The staff was very friendly and were always happy to answer any questions. We will plan to stay here again. This was a great place to stay!
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月3日的回應
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at The Mayo Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying The Mayo Hotel and we hope you choose to create more memories here whenever your travels bring you back to Tulsa.

10/10 優異

jason

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Highly recommend will be back!
於 2024 年 2 月住了 1 晚
Mr. Frimel, General Manager 於 2024年2月26日的回應
Jason,Thank you so much for your review. I'm glad you enjoyed your stay. We look forward to your next visit to the Mayo Hotel.

6/10 一般

Jessica

於 2024 年 2 月住了 1 晚
Mr. Frimel, General Manager 於 2024年3月23日的回應
Jessica,Thank you for your review and for staying with us at the Mayo Hotel. We hope to see you again soon.

10/10 優異

Sheryl

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
We had a wonderful suite! We visited the rooftop bar, and had wonderful cocktails! We visited the coffee shop and enjoyed wonderful cappuccino! We will be back!
於 2024 年 2 月住了 1 晚
Mr. Frimel, General Manager 於 2024年2月17日的回應
Sheryl,Thank you for the great review. I've shared your comments with our staff. We appreciate your patronage and look forward to your next visit to the Mayo Hotel.

10/10 優異

Michael

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 2 月住了 1 晚
Mr. Frimel, General Manager 於 2024年3月23日的回應
Michael,Thank you for your review. I am so glad you enjoyed your stay with us.

10/10 優異

Stacey

讚好:整潔度、職員與服務和客房舒適度
於 2024 年 2 月住了 1 晚
Mr. Frimel, General Manager 於 2024年2月17日的回應
Thank you Stacey for the great review.We look forward to your next visit to the Mayo Hotel

10/10 優異

Jana

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Loved the location and the nice rooms. Would like more dining option within the hotel
於 2024 年 2 月住了 1 晚
Mr. Frimel, General Manager 於 2024年2月15日的回應
Jana,Thank you so much for the 5 out of 5 review. I am happy to report we are working a second restaurant in the Mayo Hotel and we hope to be open by the end of May. We look forward to your next visit.

10/10 優異

Brenda

於 2024 年 2 月住了 1 晚
Mr. Frimel, General Manager 於 2024年3月23日的回應
Brenda,Thank you so much for your review. I am glad to hear you enjoyed your stay with us at the Mayo. We look forwarsd to seeing you again soon.

10/10 優異

Gary

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月15日的回應
Thank you for giving us feedback about your recent stay with us. Your rankings in our survey show us where we are successful and where we can improve.We take information such as this very seriously. If there is anything else you can think of that would be helpful, please don't hesitate to reach out to us.Thank you again for Making it at The Mayo!

10/10 優異

Jennifer

於 2024 年 2 月住了 2 晚
Hotel Management 於 2024年2月13日的回應
Thank you for giving us feedback about your recent stay with us. Your rankings in our survey show us where we are successful and where we can improve.We take information such as this very seriously. If there is anything else you can think of that would be helpful, please don't hesitate to reach out to us!Thank you again for Making it at The Mayo!

8/10 不錯

Cortlyn

讚好:職員與服務、住宿狀況和客房舒適度
不滿:整潔度
於 2024 年 2 月住了 2 晚
Hotel Management 於 2024年2月13日的回應
Thank you for giving us feedback about your recent stay with us. Your rankings in our survey show us where we are successful and where we can improve.We take information such as this very seriously. If there is anything else you can think of that would be helpful, please don't hesitate to reach out to us!Thank you again for Making it at The Mayo!

10/10 優異

Andrea

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful structure. Thankful for reno and saving of the unique space. Elevators are loud. VIP benefits good for us. Convenient to everything downtown.
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月13日的回應
Thank you for giving us feedback about your recent stay with us. Your rankings in our survey show us where we are successful and where we can improve.We take information such as this very seriously. If there is anything else you can think of that would be helpful, please don't hesitate to reach out to us!Thank you again for Making it at The Mayo!

10/10 優異

JUSTIN

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great downtown location
於 2024 年 2 月住了 1 晚
Mr. Frimel, General Manager 於 2024年2月11日的回應
Thank you Justin. We look forward to your next visit to The Mayo Hotel.

6/10 一般

Jennifer (Farmington Hills)

伴侶同遊
讚好:整潔度
不滿:設施服務和住宿狀況
Decor was very dated in the lobby. Did not have a welcoming energy.
於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年2月8日的回應
Thank you for giving us feedback about your recent stay with us. Your rankings in our survey show us where we are successful and where we can improve.We take information such as this very seriously. If there is anything else you can think of that would be helpful, please don't hesitate to reach out to us.Thank you again for Making it at The Mayo!

10/10 優異

Darryl

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Mayo has some cool original architectural features... the old Mayan tiles in reception are super impressive. There is also a "museum" on 2nd floor with hotel history and local celebrity photos. Super huge and comfy room. Only to be super picky but the furnishings in lobby and rooms do not have much design aesthetic and appear to be a random hodgepodge of whatever was left.
於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年2月5日的回應
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at The Mayo Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying The Mayo Hotel and we hope you choose to create more memories here whenever your travels bring you back to Tulsa.