We had a wonderful time at the Biwa. The staff was excellent, it was very clean and comfortable and the restaurant was delicious! The only issue we had was the street traffic was very loud.
Nicole
於 2024 年 2 月住了 12 晚
10/10 優異
Ivan
2023年12月22日
Ivan
於 2023 年 12 月住了 1 晚
10/10 優異
Yolanda
家人同遊
2023年12月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Yolanda
於 2023 年 12 月住了 1 晚
10/10 優異
Angy
2023年9月18日
Angy
於 2023 年 9 月住了 1 晚
8/10 不錯
Philip
多人同遊
2023年8月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Front desk personal were wonderful, from check in , to answering questions, to check out.
Philip
於 2023 年 8 月住了 2 晚
8/10 不錯
ALBERTO DANIEL OLVERA
商務旅客
2023年5月9日
讚好:整潔度、職員與服務和住宿狀況
esta bien el hotel
ALBERTO DANIEL OLVERA
於 2023 年 5 月住了 1 晚
10/10 優異
Nicolette
伴侶同遊
2023年4月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a wonderful time at the Biwa Tulum! They did a two bedroom full kitchen unit I was perfect everything was super clean! Cannot say enough about the staff!!! They were all so friendly and helpful! The location is perfect for downtown Tulum walking distance to so many bars restaurants! Will definitely stay here again!
Nicolette
6/10 一般
Michael
家人同遊
2023年4月1日
讚好:整潔度、職員與服務和住宿狀況
The check in process was not handled well. We got in late only to find the power out and no one to check us in.
Michael
於 2023 年 3 月住了 7 晚
10/10 優異
George
伴侶同遊
2023年2月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room and staff were great.
Television was a bit difficult to mange but that was minor.
Overall we enjoyed our stay.