Aparthotel

Casa de Piedra Tulum

4.0 star property

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Casa de Piedra Tulum offers a peaceful retreat just minutes from the ancient Mayan Ruins. Travelers appreciate this serene haven where they can lounge by the pools, stroll through garden grounds, or take advantage of convenient dry cleaning and laundry services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

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Policies

Check-in

Check-in time starts at 3:00 PM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

There is no front desk at this property

Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; your host will greet you

You will be asked to provide the property with a copy of your passport after booking

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:

Gather used towels

Turn off the lights, lock the doors and return the keys

Access methods

Host will greet you, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 5000 per accommodation, per stay
  • Cleaning fee: MXN 300 per accommodation, per stay (varies based on unit and length of stay)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2000 per vehicle (return, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Some water is reused through a grey water recycling system
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Casa de Piedra Tulum have a pool?

Yes, this property has 2 outdoor pools.

Is Casa de Piedra Tulum pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Casa de Piedra Tulum?

Self-parking is free at this property.

What time is check-in at Casa de Piedra Tulum?

Check-in begins at 3:00 PM.

What time is check-out at Casa de Piedra Tulum?

Checkout is at 11:00 AM.

Does Casa de Piedra Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2000 per vehicle applies.

Where is Casa de Piedra Tulum located?

Located in Tulum City Center, this aparthotel is within 1 mile (2 km) of Hospital de Tulum, Dos Aguas Park and Holistika Art Walk. Temple of Doom and Cenote Calavera are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.6

Cleanliness

9.0

Amenities

8.4

Property conditions & facilities
Rating 10 - Excellent. 34 out of 56 reviews
Rating 8 - Good. 14 out of 56 reviews
Rating 6 - Okay. 4 out of 56 reviews
Rating 4 - Poor. 3 out of 56 reviews
Rating 2 - Terrible. 1 out of 56 reviews

Reviews

Verified

10/10 Excellent

Ricky N

Liked: Cleanliness, room comfort, communication
Nice place. Very comfortable and beautiful
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Corinna

Liked: Cleanliness, amenities, property conditions & facilities, communication
We liked that we were out of the fray in the city, but still walkable to great coffee shops, breakfast, restaurants and more. Plus, we loved having a full kitchen on site! The hosts were helpful and the beds were very comfortable.
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Eva

Liked: Cleanliness, check-in, communication
The room was great. Cleand and spacious. The trampoline was a huge hit with the kids. Communication with the hist was grewt. He was always ready to help. The only negative was the pool area and the pool. The pool tiles turned my kids swim suits green and the deck was under renovation which we didnt know at the time of booking so the area was not really safe for kids. We only used it 2 times in the 2 week time spent at the property.
Stayed 14 nights in Mar 2026
Verified

10/10 Excellent

Phil

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a wonderful experience to stay at the Casa De Piedra the staff was very nice and friendly. The people were friendly and helpful it was a great experience definitely will be visiting again soon.
Stayed 7 nights in Aug 2024
Verified

8/10 Good

corey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location is great. Cenotes near by. Walking distance to restaurants and gas station.
Stayed 8 nights in Dec 2024
Verified

10/10 Excellent

Dan

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay over Christmas at Casa de Piedra. Hugo is an excellent host and had great suggestions for dining in downtown Tulum. The property is very interesting architecturally, is spacious, clean and has all the advertised amenities.
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Alex Neil

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and quiet. Everyone we saw was so friendly and welcoming. Loved the rooftop pool and deck area.
Stayed 9 nights in May 2024
Verified

8/10 Good

David Silva

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice and safe like the space and
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

jenni

Liked: Cleanliness, room comfort, communication
Great AC. Shower was good and plent of hot water. Room nicely sppointed. Sofa is really just a couch but was OK. Nice leafy and quiet location. Easy check in and out inuding leaving bags. Kitchen has range of pots and utensils. All good
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great apartment. Perfect for 2 people. Location is 5min scooter ride to the center. Nice local dining options close by. Host is responsive. Recommended
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Helen

Liked: Amenities, communication
The owner/care taker was nice and help us with whatever we need. The suite has some unique characters, like the wooden half steps stairs, and the walk on net on the over height ceiling. That was interesting, my kid loves it.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Ameyalli

Liked: Amenities, communication
The stay was good! Rooms did not look as well as the pictures and the sheets smelled real funky. The shower pressure was super strong and leaked from one side (which flooded the entire bathroom). But they were extremely accommodating. Towels were provided and the area was quiet! There was no problem parking and very easy to get to! The apartment was super clean and had everything we needed! There was also a tv with netflix and other apps which was super nice!
Stayed 9 nights in Jul 2025
Verified

10/10 Excellent

michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
We truly enjoyed our stay at Casa de Piedra. The value for money is unbeatable. 1000 square feet of living space with high ceilings and as an added bonus, a netted/webbed lounging area that doubles as a trampoline for kids. It was also nice having two distinct rooftop areas, one of which we had to ourselves. Hugo is very approachable and great to chat with, and Modesto looked after us very nicely. Yes, it's not the Hilton, but the price is a fraction of Hilton prices. Very comfy bed as well! Recommended.
Stayed 7 nights in Feb 2025
Verified

8/10 Good

Jitka

Liked: Communication
Disliked: Cleanliness
When this property was new it must have been amazing! It’s nice but you can see its old and no one takes care if it. The property had few cockroaches and lizards and ants. Since the windows are not sealed, there is a lot of noice from the road and it is impossible to sleep. Hugo was very friendly and nice to us.
Stayed 3 nights in Dec 2024
Verified

4/10 Poor

John

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
Hosts very communicative and friendly. But room we had had mold and humidity issues. Lots of mold on curtains, rusted out bath fixtures due to lack of fan and circulation, ac smell. Property itself could use some maintenance as pictured from a bit ago (prior to hurricane?). Noise from people up and down stairs at all hours as we were on the 1st floor and they’re metal and no elevator. Had nice little patio and the outdoor cats were the best. Bed is full/double. Internet worked well. Walkable to several restaurants and cafes
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, check-in, communication, listing accuracy
accommodations were excellent
Stayed 14 nights in Apr 2026
Verified

8/10 Good

Brendon

Liked: Cleanliness, communication, listing accuracy
Overall great experience
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice well equipped apartment in a quiet residential area.
Stayed 7 nights in Jan 2026
Verified

6/10 Okay

paul

Nice host and accommodations, but noisy.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ricky N

Liked: Cleanliness, room comfort, communication
It was nice
Stayed 1 night in Mar 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall, the property is very nice. Tucked away from the main street. Things that couldn’t improve their stay has extra towels to take to the pool in the beaches, which were not provided as a whole. My son and I loved are staying in Tulum and this three bedroom apartment is good for us.
Stayed 7 nights in Sep 2025
Verified

8/10 Good

Alfonso Garcia

Liked: Cleanliness, amenities, property conditions & facilities
quite area, easy to get to everything. especially if you have a scooter or car. if you want to venture to the hotel area or the ruins, you would be better off with scooter or using the collectivos verses bike.
Stayed 6 nights in May 2025
Verified

8/10 Good

stacey

Liked: Room comfort, communication

Lacking in details, lots of details

Property has soooo much potential. It needs some attention and regular maintenance and someone who has attention to basic details.
Stayed 7 nights in Mar 2025
Verified

4/10 Poor

Blonka

Liked: Room comfort, communication

Great host bad property

The host was awesome and communicated well. The property needs a refresh. It is also very very loud. I could hear everything my neighbor did or said and the stairs are metal so you could hear every time someone walked on them. Can’t recommend.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Horacio

Liked: Cleanliness, check-in, communication, listing accuracy
increíble el lugar sumando la alberca para rematar el día. lo volvería a reservar
Stayed 2 nights in Apr 2026