Summary:
Located on the top floor, our penthouse offers stunning jungle views within an exclusive gated community in Aldea Zama. Enjoy your own private plunge pool, outdoor dining area, and BBQ, all just 10 minutes from the beautiful Caribbean beaches and their vibrant atmosphere.
The Space:
🏡 PH LAYOUT
BR 1: King-size bed
BR 2: King-size bed
Each bedroom includes:
❄️ Air conditioning
👕 Closet
🚿 Private bathroom
🌙 Blackout curtains
🔐 Safe for your belongings
Guest Access:
📅 On your arrival day, you’ll receive all the necessary information in the morning to complete a smooth and easy check-in. In most cases, one of our hosts will personally welcome you, show you around the house, and share tips and recommendations so you can make the most of your experience.
🔑 Prefer more privacy? We also offer a self check-in option: our team will send you all the instructions, access details, and codes in advance.
🕙 Our Guest Experience team is available daily from 10:00 am to 10:00 pm, ready to assist you with anything you may need.
The Neighborhood:
This villa is located in ALDEA ZAMA, one of Tulum's most upscale neighborhoods, positioned between the town center and the hotel zone. You'll find cafes, restaurants, and convenience stores all within walking distance.
The town center of Tulum is roughly a 10-minute drive away, offering a range of dining options, bars, convenience stores, souvenir shops, and charming local experiences. The Tulum beaches and hotel zone are around 10-15 minutes by car, depending on your specific destination and traffic conditions. In this area, you'll also find high-end dining options, additional souvenir shops, fantastic beach clubs, bars, boutiques, cenotes, and numerous other attractions for a complete Tulum Jungle-Beach experience.
Other Things to Note:
🚫 No Parties / Noise Policy
•Parties are strictly prohibited.
•Small gatherings require prior approval.
🔇 No loud music after 11:00 PM.
•Please respect neighbors, staff, and community rules.
🚔 Violations may result in a USD 500 fine, police involvement, or eviction.
💡 Energy Consumption
•Turn off A/C units, lights, and electronics when not in use.
❄️ A/C should never remain on when the villa is unoccupied to avoid energy waste.
⚠️ Illegal Items
•Drugs and firearms are strictly prohibited.
🚫 Possession or use will result in immediate eviction and legal action under Mexican law.
🌴 Unexpected Events
•Tulum is a developing town; occasional power or water outages may occur.
These are beyond our control.
⛈ In severe cases (storms or emergencies), staff may access the villa for safety reasons.
•The company is not liable for interruptions caused by external providers or weather.
🚫 External vendors are not allowed
For safety and privacy reasons, external vendors are strictly prohibited from accessing the villa.
Interaction with Guests:
✨ Guest Experience & Personalized Services ✨
Our Guest Experience team will reach out as soon as your reservation is confirmed to guide you before and throughout your stay, making sure you enjoy every moment without worries.
Your only task? Relax and be pampered. Whether it’s a sunset bike ride 🚲, a golf day ⛳, a unique tequila tasting, or a magical escape to hidden cenotes, we’ll plan every detail so you can focus on creating unforgettable memories.
🌟 Tailored Experiences
• 🚐 Private transportation – Comfortable, on-time transfers to the airport or any destination.
• 🌊 Exclusive excursions – Secret beaches, enchanting cenotes, and custom tours just for you.
• 💫 Romantic moments – Private dinners under the stars, yacht sunsets, and special surprises for your loved one.
• 🧘 Wellness & relaxation – Sunrise yoga, soothing massages, and spa experiences to connect with yourself and nature.
🕙 Our Guest Experience team is available daily from 10:00 am to 10:00 pm, always ready to assist and make your stay as special as you imagined.
