Phoenix Tumbleweed Park Hotels

"Room was clean and comfortable as advertised. Bed was comfortable. Most impressed with polite and personable desk clerk and bar tender at the late night bar."

"Good "

"The room was clean, and the staff courteously allowed me to check in about half an hour earlier than the listed check-in time. I was pleasantly surprised by how well-lit the general area was; at no point did I feel unsafe as a female traveler. In addition, the complimentary Wi-Fi was speedy; I had no problems connecting my devices to the Internet. "

"Everything was as it should be"

"I was worried with some of the reviews. Bogus. Room is clean, staff was great, location is great. Since I was worried about the thin walls and floors I requested top floor. Was told to call the morning of for that request. I called this morning and Caitlyn locked me into the top floor. I expressed concerns of possible pet smell or fleas as we were tore up one time in a hotel in yuma. She said she'd double check but was pretty sure no recent pets in this room. That was great customer service. When we arrived at 5pm we got our top room and it was great. Clean n no smell. We then had trouble with the wifi. Went down to front desk and talked with Alyssa. She was also great. Very friendly, and polite. Explained what I needed to do and if any problems to let her know. We still had problems. After being on hold for 20 minutes I hung up and contacted Alyssa again. She said she would get in touch with tech support. 20 minutes later she called me and said tech support would call me and at the same time they did. Tech support heard the issues and within 5 minutes had them solved. I went down to ask Alyssa for thier names so I wouldn't mess up on spelling. We talked for a bit, she explained a couple of the bad reviews like that pallet bs and some others. I can say this we will be back to stay here again multiple times to visit our granddaughter in college. "

"10/10 experience "

"Very nice"

"amazing "

"The host was amazing - very responsive to any questions we had. Check in and check out was easy. The property was very nice. We loved the pool and hot tub! Would definitely stay again!"