Because I arrive late to the hotel, I requested from my friend to check me in with my Id and booking details before I arrive and he got my key in the evening, because reception doesn’t work late. When I reached and get in to my room for the first time at midnight, I saw that the room is completely dirty and has some stuff around, the bathroom lights were on. Even there was a charger on the wall, used toilet papers empty bags and bottles everywhere. They gave me the wrong key probably or forgot to clean the room at all. At midnight I have no room to stay even I paid, and there is no one to contact because they are not even opening the phone!!! No receptionist, even the phone provided at hotels.com was someone else’s and he sweared me for calling at midnight. Now I have to find a place to stay at 1:00 am.Worst hotel experience ever!!! And I couldn’t find anyone to help in last one hour!!
