Ocho Rios Turtle River Park Hotels

"Listen guys, please, whatever you do, don’t book this property! It’s not clean nor safe! This place is a total disaster! They hype up the reviews online for tourists. My husband and I left within hours of booking this place.. neither one of us felt comfortable being there. Let’s not talk about the stairs you have to climb!! OMG, why is this place still up and running!! It’s in desperate need of renovation. "

"Staff is welcoming and helpful. Most rooms do not have exterior windows, so if that is important to you make sure you book the correct room type."

"I was originally suppose to check in on 2/24 but due to bad weather in VA my flight was canceled and rebooked for the next day. I tried to get a refund for that day i missed but the hotel refused. They offered to extend the trip by one day, but because i have an engagement to tend to that would not be doable. "

"Spot was okay. Met expectations."

"The place was quite , the room clean and the staff was very pleasant and cooperative with sny requests. "

"There is so many things that i thought wasbt ok but i will list the few that affect a next customer 1.The apartment is in the 3rd floor.. 2The kitchen and the bathroom is next to each other .. 3The loft which is the next room has no toilet for itself then if you are 6feet tall its a no go... 4...Its not stated that house keeping is every 4 days ...just available... 5. The toilet needs proper deep cleaning.. 6.The cooker needs changing ...works but bad condition 7...Overall i think if you are looking for a long stay with 4 people not ideal..."

"Apartment was super clean and all nice. We had to request blankets as none were provided. A bottle opener would have been useful and a bit more loo roll. Netflix, Prime etc were not working which was a bit annoying. Local area was quite noisy at night. Setting was beautiful though, could not fault it, and location very good. Apartment well furnished and Sandcastles Resort was for me the best in the area. I would definitely stay there again. "

"Beach access is available with water activities at an additional cost. Pool is clean, room is clean worh kitchenette. Staff is welcoming, friendly "

"Selected 2 bedrooms not 2beds, no Wi-Fi, property manager Pauline was rude unconcern about our complaints and not accommodating.she did not want to provide us with more clean sheets and towel until days 3 when explained to her that we would be there all week. "