Check in was easy, however, when we entered the property, it was 76 downstairs and 85 upstairs. No instructions about anything in or around the home at the property. Called rental company and they did not know how to control the air conditioning at the home. Old instructions on the wall above thermostat outdated. Not at all pleased with the lack of help or guidance, so I contacted VRBO and spoke with a supervisor that was willing to intervene and assist us with trying to rectify the problem. However, we were not able to rent anything else on the island on such short notice. So, we ended up staying at this property, and had to reset the thermostat at intervals to cool and run all the ceiling fans day and night in order to get the home to about 74 degrees.