Erie UPMC Hamot Hotels

"parking was very easy "

"Good breakfast with hot items. Clean room, comfortable stay. Everything about this property was comfortable "

"The staff was very friendly. Our room had a beautiful view, was spacious and comfortable and had all the amenities we needed for the weekend. "

"The entire reason we chose this hotel over another was because of the pool. Extremely disappointed to check in and learn it was was closed with no prior warning … I would have chosen to stay elsewhere. "

"Breakfast was yummy! Price was better than other hotels in the area. Safe, secure parking. "

"The beds were terrible - the room smelled of smoke, the pillows were terrible and overall the room was dirty. Looked as if someone did a quick wipe and emptied the trash. I wouldn't even take my sicks off. "

"if you want reviews here we go! My husband and I got a room for one night. We got there late of course that’s the way we planned it, but nonetheless, we had our reserved room get there. No one’s at the counter. A note said ring the bell so we did. How comes a young man just stood there and stared at us didn’t say can I help you hello then when I went to explain to him that we had a room, he just looked at me and said. nothing I then brought my reservation up on my phone so he could verify my reservation. I held up my phone. He didn’t even bother to look at it. He just kept staring at me so I said do you need this? He said whet do I need that for? I said maybe too compare the two reservations to verify it, no I don’t need to do that. He got on the computer and asked me what was my name and then got the key card and just laid them on the desktop! Didn’t say thank you enjoy your stay if you need anything, just let us know nothing!! I’ve never seen anything like that in my life. But I’m sure I’m not the only one who has experienced this behavior from him I don’t understand how you can have someone welcoming guests to your establishment your business to be so rude. It made me so angry you forget the about the good things. I must say for the attendant who was doing the checkout was very nice and kind and took care of us. She had to redo what he didn’t do on check-in, which was nothing because he did nothing for us. I will mot be returning! I’ll sleep in my car first! Who’s pay "

"Didn’t use them but looked clean and nice "

"Clean, great location. Perfect for bringing a dog and toddler. The blinds could use some updating as most of them have broken pieces. I also recommend bringing ear plugs as it is a very well traveled road, even at night. "