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"Their staff accommodated our needs to perfection "

"The breakfast was grate and we stayed a day with relaxing vacation so far surely we will visit again. "

"Staff anticipates every need. Had a room with outdoor private hot springs bath overlooking Mount Fuji). In room dining - unique and worthwhile experience. Sara was great! Impressive buffet breakfast. Public baths a great Option - so relaxing! Wonderful Stay - 10 out of 10"

"A very thoughtful set up and breakfast is way better than how they advertised it. Very comfortable bed and pillows. Free shuttle to Kawaguchigo station but only 20 min walk if you want to do it. A 7 min walk to a grocery stores which open kind of late at 9am. Not too many restaurants around so plan accordingly. "

"Gorgeous view, amazing spa and wonderful staff!!"

"Very nice roof Terese’s where we could see Mt Fuji to it best! Love our quiet stay."

"Beautiful place, great food and classy top notch. The best of all the staff at the front desk Yaminsha a caring gentleman that helped us with translating for transport from to train. I am very appreciative of his help. Good people are hard to find and there are plenty in this hotel. More than grateful. "

"The staff are exceptional : genuine and respectful. The staff welcomes us every year when we return. After we climb the Mt Fuji and unable to walk further from our car to the main door, the staff will greet us from afar and help us with the luggage’s, not for tips but for their professionalism and values they cherish much. "

"Very good service provided by the staff and a range of activities available! Hotel shuttle available to Kawaguchiko station making it very convenient! "