「No where to park to drop off or pick up bags as other hotel users left their cars and went off to have breakfast in morning. Rooms very bland and boring. A bit shaby and worn. Should have had a room over pool but given room over noisy road. Went back to complain and reception reluctantly gave us a room over pool. No sleep as bar was noisy so you have choice, noisy bar or noisy road. Breakfast was ok, food a bit dry and overdone. If staying for one night fine any longer then find another hotel.」
「The air conditioning had been broken for more than 2 weeks, the carpets in the hallways were filthy, and the drain in the shower smelled like there was a dead animal. They gave me a fan for my room and told me to keep the patio doors open. I am a woman traveling alone. I checked out after 4 hours and went to another hotel. The Hotel Santana-Amazing!!」
「Un lugar espectacular en donde puedes pasar días inolvidables … detalles increíbles por parte del personal…. ambiente agradable …. comida riquísima y un SPA precioso」
「The front desk staff was very welcoming and helpful, also the lady that was on duty for breakfast. The room was cozy and very clean. Like all the settings were very pretty.」