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Chartwell Guest House

3.5 star property
Guests can relax by the pool, enjoy delicious meals, and appreciate convenient amenities like outdoor furniture and luggage storage for a complete getaway

Choose dates to view prices

Chartwell Guest House welcomes travelers with its garden and sunny terrace near Umhlanga Rocks Beach. Visitors can spend afternoons by the pool or savor a meal at the on-site restaurant. Former guests consistently praise their experience at this comfortable retreat.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is HK$571
HK$571 total
includes taxes & fees
5 Jun - 6 Jun
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM

Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 7:00 AM - 8:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of ZAR 25 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 20 kg per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately ZAR 100 for adults and from ZAR 50 for children
  • Pet fee: ZAR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
24-hour pool access
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Chartwell Guest House have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

How much does it cost to stay at Chartwell Guest House?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Chartwell Guest House on 5 Jun 2026 start from HK$571, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Chartwell Guest House pet-friendly?

Yes, Chartwell Guest House allows dogs (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of ZAR 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Chartwell Guest House?

Self-parking is free at this property.

What time is check-in at Chartwell Guest House?

Check-in start time: 2 PM; check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Chartwell Guest House?

Checkout is at 10:30 AM.

Where is Chartwell Guest House located?

Situated near the airport, this bed & breakfast is within 1 mile (2 km) of Umhlanga Rocks Beach, Oceans Mall and Umhlanga Lighthouse. Whalebone Pier and Umhlanga Main Beach are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

9.2

Cleanliness

8.8

Location

7.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 6 out of 17 reviews
Rating 8 - Good. 6 out of 17 reviews
Rating 6 - Okay. 3 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

Reviews

Verified

2/10 Terrible

Tarryn

Disliked: Staff & service, property conditions & facilities
The worst service we have ever received from a hotel/Bnb. It was a very hot 32 degree day and the air conditioner was broken in our room. We asked for another room when we we told the bnb was fully occupied which was understandable. We then requested that we get a refund for our accommodation because we couldn’t stay in a room that was so hot. The owner told us we needed to wait for her maintenance guy who was a 2 hour drive away, let alone the amount of time it would take him to repair a broken unit. She REFUSED to give us our money back. We had to cut our losses and find somewhere else to stay which was much more reliable. The owner displayed absolutely no hospitality or professionalism at all.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Amos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amos at Chartwell

My stay at Chartwell guest house was amazing! Excellent serene homely environment with great staff.
Stayed 4 nights in Jun 2017
Verified

10/10 Excellent

GAIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

UPMARKET, PERFECT FOR A BUSINESS TRIP

A safe area - security cameras on the road and guards patrol the area. The Guest House is within a short driving distance of a shopping mall, so is conveniently located. The spacious room is spotless and has everything one needs - toiletries in the bathroom, a microwave oven and toaster, minibar with soft drinks and snacks, hairdryer, etc. Fast WiFi that works perfectly. The owner has paid great attention to detail and every little thing is in place and has been carefully selected. The bed is very comfortable and made up with fresh, crisp white linen and comfortable pillows. The staff are friendly, efficient and helpful. I will definitely stay there again.
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient for Durban Airport

Just needed somewhere to stay after arrival at the airport, before moving on the next day. The hotel was a relatively easy drive (with SatNav), though hotel wasn't clearly marked from the road, but shoeing as 88 Chartwell Drive, rather than as 'guest house. The room was good sized, with sofa, large tv, good bathroom and comfortable bed. The room had coffee facilities, refridgerator and 'honesty bar' Breakfast was good. Would certainly use again, if needi somewhere to stay in Durban.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Super de belle change bien située

Chambre impeccable et belle vue. Seul hic est que la piscine n'était pas très bien nettoyée et on ne s'est pas baignés.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Nice big rooms, though some of them are not so private and the breakfast is so early :)
Verified

10/10 Excellent

Petros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful time, me and my family enjoyed our stay, it all turned out to be more than we expected, thank you very much.
Verified

6/10 Okay

Lorraine

Liked: Staff & service, room comfort
A little disappointing stay. We had booked there because it clearly stated a separate living area, but in fact we had none (and there were ones on the property with separate areas). Our room was spacious and ok. The bedding was clean, but the valance covering the bottom of the bed looked like it had been there for ages. The safe was very small - too small to leave a laptop in. The room had several signs warning of security and panic buttons which left us feeling a bit uneasy - especially as two walls were glass doors which allowed for amazing views but had flimsy locks. The pool was too dirty to swim in, but in all fairness on the second day it was cleaned and usable thereafter. The breakfast was delicious and the staff serving the breakfast were wonderful - redeemed our stay. It was a very long walk to the centre (35-40 minutes). Taps were a little loose and some water was dripping behind the sink. Water supply was a bit unreliable. Our television did not work at one point, but it was immediately seen to. So a mixed experience.
Verified

8/10 Good

Priyesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great stay, great location, great service
Verified

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful views and good location

Large room. Good outdoor pool area. Short drive down Chartwell to restaurants, bars and shopping.
Verified

8/10 Good

Quintin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and safe guesthouse. Great staff.

The stay was fantastic. I was happy with the accomodation. I will surely book there again when I decide to go to Durban.
Verified

8/10 Good

walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious, clean, confortable and well decorated rooms. Friendly and professional hosts.
Verified

6/10 Okay

Francois

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Steinar

Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Phindile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Verified

6/10 Okay

Dimakatso

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022
Verified

4/10 Poor

Piwe

Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2017