Amman Ummayed Palace Hotels

"Had a wonderful stay of 2 days, then returned for another night later in my trip. The best thing about this hotel is the staff, specifically a young woman named Saja. She helped me with directions, booked a car for me, and assisted me with every need I had. She was the most kind, helpful, understanding, and professional staff member at this hotel. I returned to stay because of her. I stayed in room #403, it had a queen bed, a single, and overlooked the Roman Amphitheatre. Room was comfortable, clean, safe, and quiet. Heat/AC worked very well. Elevator worked well in the hotel, and the social space overlooking the city is stunning as well. The location is close to cheap eats, restaurants, and fantastic shopping. They offer tour/operator services for guests and another young lady was amazing in caring for my lost luggage that was delivered. The breakfast presented by a woman named Mama, was the best I had in Jordan. Fresh foods were offered in savory & sweet. Mama took very good care of the guests, and takes great pride in her breakfast. She was delightful! The Hummus was the best I tasted in Jordan. Thank you to the amazing women, Saja(Front Desk), and Mama(Breakfast), you both made my stay outstanding, and my trip to Jordan even more enjoyable. This hotel is an outstanding value for the staff, comfort, and value received for the price."

"Very friendly and helpful staff, spacious rooms with excellent amenities "

"Everything good except the smoky smell. "

"clean room, helpful staff"

"Only stayed for a few hours since my flight got in late and my tour guide was outside by 7am. Staff was friendly. Hotel was clean. "

"Clean, spacious room. Breakfast top notch. Service excellent. "

"Staff kindly assisted with my check in. Room was perfect to sleep after long haul plane trips. Clean room and comfy bed, quiet and restful room. "

"All great only add to reduce and provide more options for backages and offers rate wise "

"Everything was good "