Union Lake Hotels

"Host was very attentive and a very caring person. Did everything she could to make my stay perfect. Nice place in a nice location. Beds were firmer than I prefer but that is a personal preference."

"Bed bugs, smoke, window would not close, no screen, no decor on walls, bathtub stained, toilet dirty, mattress stained"

"Beautiful, homey, clean and responsive. Could not ask for a better host!"

"We really enjoyed our stay at this property. So peaceful and relaxing be right on the water"

"The home is convenient to the the many malls and great places to eat. Very clean with comfortable beds. Benjamin was available if needed and checked in during the high wind warning to make sure we were okay. Would recommebd The Lakehouse Retreat to my family and friends. Thanks again."

"This property has great potential after some improvements can be made. What I noticed first is that I did not get responses to my messages. I was coming to town for a needed surgery and I had some questions about a late checkout. I did not get a response for weeks and almost had to cancel on the property when he finally responded. Communication is key. When we got to the property, it was snowing and close to sub zero temps and the thermostat was set to 57 degrees. We walked into an ice box that took hours to warm up. The home should be left at a comfortable temp for the clients. The 2 TVs did not work and we tried for hours and bought new batteries for the remotes. We were told to downlow and app and try to figure it out from there. Not an 'ok' response; the owners needs to get them working. The living room tv is barely holding on to the wall and needs attention quickly. The electric recliners do not all work. In my adult son's bedroom he encountered 5 large bugs, one on his arm. He killed them all and we have pictures. An exterminator is needed. This is a fun quirky property that just needs a few essential fixes and enhancements. A few throw pillows in the living room and a tissue box and some waste baskets in the bedrooms. The coffee station was top notch and the Christmas decorations in January were quaint. Just a bit more TLC and the property would be great. "

"Overall this rental suited our needs. Location right on lake was excellent. Needs an instruction manual left on site with Wi-Fi and other property info and owners expectations of renters during and upon departure. Kitchen counter needs updating and/or repair. Furnishings sparse and need cleaning. No dishwasher Owner/Host was very responsive and prompt to requests. "

"Hot tub clean and hot...."

"We were scammed. The house was completely empty and for sale upon our arrival. The property manager never communicated with us other than saying “the morning of your stay I will provide the key code” which he didn’t provide. This doesn’t matter, though, because there was no furniture in the house. It is two weeks after and he still hasn’t reimbursed us."