The first night when we crawled into bed we discovered sand in our beds which made us question the cleanliness of our sheets. We contacted the management company who was quickly responsive and offered to resend housekeeping. They were also very responsive to help us find missing remotes and get the fireplace working!
However, they didn't come when they said they would when we contacted about the very moldy shower head (even the young kids complained it didn't work well, when I tried to adjust it I got a hand full of black from the mold... no wonder we all had such bad allergies ... we were showering in mold and sleeping in dirty sheets?! Yikes!). The outdoor furniture and table was thick with what seemed to be a few weeks worth of dirt and construction dust that needed to be cleaned when we arrived. There were A LOT of cobwebs, spider eggs, and spiders around the house, so we spent some additional time vacuuming up those as well. It seemed that perhaps the house had been vacant for awhile before our stay which contributed to the bugs making themselves cozy. Hopefully our cleaning made it nicer for the next guest!
The kitchen is overwhelmed with items - you will certainly have any cooking equipment you require, I think I even saw 2 crock pots! There are lots of pool/beach toys and even some kid life jackets for use. However, the house could use some other basics like additional blankets.
If you're a family staying for more than a few days you will want to pack additional: laundry soap (you only get 1 pack), additional dish soap (you get about 1 oz), hand soap (unless you are fine with the soap bars they provide), dishwasher pods (you get 1), paper towels (unless 1 will last your family for the week!), toilet paper (you get 2 rolls per bathroom), cleaning wipes, garbage bags. We left all the extras we bought so hopefully the next few families will be well stocked! Also recommend citronella candles / bug spray for nights on the porch!