London Upminster Golf Club Hotels

"This spa retreat is fully equipped with all needed to rest and rejuvenate in the same location. Everything and everyone was top tier in service and presentation. The only let down was the food and even that was fine it just didn’t match the other areas of excellence"

"Had to call reception because my neighbour decided to have a party from midnight to 3am. With the walls being paper thin it was like they were in my room music blasting. Indidnt care that they where enjoying, good for them but moving me to a different room wasnt an option "

"The room and toilet was not cleaned properly"

"We travelled 13 hours to get here only to find there was a young lady who was very apologetic telling us we could not have dinner because the restaurant was closed. Neither could we have a drink because the bar was closed and in the morning there would be no breakfast. The place is so isolated there are no surrounding alternatives for food and drink so we asked to order a taxi only to be told there were none available. We booked another hotel for the Saturday as it was my wife’s birthday to initially be told there would be no recompense. The original girl then told us as we were leaving she would ensure credit for the night we had to pay for another hotel and the breakfast but hotels.com advised that would not be the case. It is still to be pursued but the fact without warning they knowingly knew we travelled from Scotland and left us high and dry without alternatives or warning is vastly more than disappointing."

"Lovely place to stay "

"Excellent "

"Upon arrival we were informed that the elevator does not work and we had two suitcases and I was not able to take them up two flights of stairs. Therefore I had to leave my suitcases in my car when I had essential items in there. I needed it. I was very disappointed and they did nothing to accommodate. The girl working would not have been able to lift my suitcases up to fights of that either. I asked if some sort of benefit could be given to me and I was informed no I am very upset about the service that was provided and what I had paid for and should be compensated."

"Stayed a few times… Great staff, clean and "

"I've been to a place this who offer a similar service but their sauna wasn't as hot and the hot tub wasn't even a real hot tub instead it was a paddling pool that never really got hot enough, but this hot tub at this place was better and more bubbles, also has a cold water type plunge and they give you free snacks and drinks! i would highly recommend to visit!"