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"Clean room with nice view."

"Most staffs were friendly and helpful. Excepted one who we asked for the Korean facial thing and he asked why we didn't get it during check in like we tried to lie for it. Otherwise staffs even helped to bring our luggage up and down the stairs which they already have a notice that customer needs to do it themselves. Dinner/Breakfast took quite sometime as dinner was arranged course after course with really fancy dish arrangements. Breakfast has no meat and self serve sabu-sabu. Both meals were done in a enclosed room which I did not quite like but it was my personal preference. Train station pick up / drop off arrangement were excellent; really like the help of the drivers on our luggage."

"The room was spacious, clean, and well-organized. I loved that the bathroom was separated into sections with a room for the toilet, a center space for the sink and towel racks, and a room for the shower and bath. Parking was easy and included. "

"Poor instruction to park cars。A V equipment lack of instructions。no new towels were supplied. Public bath areas of very small."

"Staff was very helpful"

"The in-room private bath was amazing. The staff were incredibly helpful and the meals were excellent. We will definitely be back!"

"Breakfast was good. Lots of varieties of food. They tasted good."

"Room was spacious. Onsen was good. Great dinner at restaurant nearby. Staff is not 24-7 at the hotel. Self check-in and check-out at the machine, everything is self-served. Enjoyed quiet environment at the hotel for 2 nights. Good for refreshing trip."

"Comfortable room with private onsen. Attentive staff. Beautiful property. Free ice cream, tea and coffee. Delicious Western and Japanese breakfast "