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"Excellent breakfast and staff"

"Onsen is really good and location is best"

"Clean rooms, modern, comfortable bed, convenience store on the first floor, convenient laundry facility. Not convenience location, Uber to train station was between 1100yen to 1800yen one way, they have limited hours on free bus to train station and Disney resorts. For families doing only Disney it was perfect, for families trying to go to Tokyo, Yokohama, Kamakura... It wasn't. We had two fire scares in just one week, tried to get info and the staff didn't want to talk English or gave us info on when was safe to go back to ours room. "

"Beds were extremely firm - like sleeping on the floor. It doesn’t matter if the rooms are larger if the beds are not comfortable. In addition, the beds were pushed so close to the wall that you have to climb over another bed to get into your bed (room with three beds). I don’t recommend this hotel for that reason. I also felt that this hotel was overpriced. "

"The hotel is very good value for 5 star hotel Location excellent next to the train station and also clean. I stayed at 4 point by Marriott cost more and the room fit only 1 persons with no amenities. "

"Great breakfast "

"Spacious accommodations with plenty of room for three adults with large luggage. Loved the pajamas provided! Terrific location; so close to two train stations, shopping & reataurants."

"Amazing breakfast. Literally walk past baggage claim directly into hotel. Very helpful staff. Spacious room"

"Honestly our first room was not great, it was dirty and some outlets did not work. After bringing it to their attention, they immediately apologized and moved us to a much better room and made a small upgrade for the inconvenience. The correction was quick and the new room was amazing, clean, everything worked, and the staff was so helpful all hours of the day and night."