Other than the view this hotel is mediocre at best. The customer service is horrid except for the young man who works on reception. He worked above and beyond to address our issues with compassion. The rest of the front desk staff had attitudes and did not address our hotel room air conditioning issues with any sort of caring or timeliness. The food is mediocre at best in the hotel. Again staff had attitudes and did not make you feel welcome. The breakfast was poor compared to our other hotels in Sicily. I would not stay here again. So you have a reference I am a road warrior and I’m life time elite at Marriott and Hilton. My recommendation stay elsewhere!
Andrew
2025 年 6 月入住 2 晚
8/10 还可以
Santiago
2025 年 4 月 20 日
Santiago
2025 年 4 月入住 1 晚
10/10 超赞
Damaris
2025 年 4 月 18 日
Damaris
2025 年 4 月入住 1 晚
10/10 超赞
glenn
2025 年 4 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice
glenn
2025 年 4 月入住 1 晚
10/10 超赞
Renee
2025 年 1 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Renee
2025 年 1 月入住 1 晚
8/10 还可以
Romy
团体旅客
2025 年 1 月 20 日
满意:清洁度、服务设施、住宿条件和设施
Very pretty hotel with gorgeous views. Unfortunately we got a room with some issues in the bathroom that we were not told about. When coming back from breakfast, there was a handy man in our room with all kinds of supplies for a longer period of time and we were unable to use the bathroom or room for that time. Communication was difficult due to language barrier but it ultimately was resolved and otherwise everything was fine.
Romy
2024 年 10 月入住 4 晚
10/10 超赞
Barbara
2024 年 12 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Barbara
2024 年 9 月入住 3 晚
8/10 还可以
João
2024 年 11 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
João
2024 年 10 月入住 1 晚
8/10 还可以
Eva
2024 年 10 月 25 日
满意:清洁度、住宿条件和设施、客房舒适度
Everything was very good, except restaurant at dinner were very full, and had to wait a bit.
Eva
2024 年 10 月入住 1 晚
10/10 超赞
Adam
与配偶出行
2024 年 10 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The view from the hotel was stunning. You get the best of both side: easy access to Erice and Trapani. Would recommend for anyone looking for a quite time
Adam
2024 年 10 月入住 3 晚
6/10 一般
Dan
2024 年 10 月 13 日
满意:清洁度、员工和服务、客房舒适度
Vi var der kun kort tid så det er svært at give en god bedømmelse, morgenmad var super god.
Dan
2024 年 10 月入住 1 晚
6/10 一般
kheloud
2024 年 10 月 12 日
满意:客房舒适度,员工和服务
不满意:住宿条件和设施
They dont have ironing board to ron clothes on. We needed to remind them to change towels.
kheloud
2024 年 10 月入住 5 晚
10/10 超赞
Marc
2024 年 10 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
Marc
2024 年 8 月入住 2 晚
10/10 超赞
Steven
商务旅客
2024 年 10 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
First time in Valderice.
Beautiful views, comfortable and convenient property, great location.
Steven
2024 年 10 月入住 1 晚
10/10 超赞
Susanne
2024 年 9 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Best breakfast ever in italy
Best breakfast ever experienced travelling in Italy
Susanne
2024 年 9 月入住 1 晚
10/10 超赞
Gregorio,Stalettì
2024 年 9 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Ottimo soggiorno
Gregorio
2024 年 9 月入住 1 晚
10/10 超赞
José Manuel
2024 年 8 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Una estancia muy agradable. Unas vistas espectaculares. Buen restaurante. Piscina muy conveniente.
José Manuel
2024 年 8 月入住 2 晚
10/10 超赞
真实旅客
2024 年 8 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2024 年 6 月入住 6 晚
6/10 一般
Nanna
2024 年 8 月 7 日
满意:客房舒适度,住宿条件和设施
Nanna
2024 年 8 月入住 4 晚
10/10 超赞
Ana Vanesa
与家人出行
2024 年 8 月 6 日
满意:员工和服务、住宿条件和设施、客房舒适度
Ana Vanesa
2024 年 7 月入住 7 晚
8/10 还可以
Gerard
2024 年 8 月 1 日
Gerard
2024 年 6 月入住 1 晚
8/10 还可以
Jennifer
与家人出行
2024 年 7 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The pluses: the views were amazing and the proximity to Erice was convenient. The breakfast was pretty good.though it wasn’t kept stocked… if you got there near the end, you got whatever was left and the staff started putting it anway 30 minutes before the stated end time. The bed - while pretty in crisp white linens - was hard and thin. To be fair, we stayed in four hotels this trip and only had a comfortable bed in one so maybe I just have different mattress expectations than the locals. My only MAJOR complaint was the air conditioning. Though you could set it for 19-24 degrees centigrade (66-74), it never got cool - if I had to guess it was 26 (78 ). I asked the desk for help and the lady was indifferent. When I woke at 4am sweating and sought relief in the nighttime lobby, the night clerk did what he could and reset the AC. I don’t know what the issue was but suspect the AC turns off with a timer or perhaps with the bedside switches (for eco-reasons?). Anyway, sleeping was NOT a pleasure here.
Jennifer
2024 年 7 月入住 3 晚
8/10 还可以
真实旅客
与家人出行
2024 年 7 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Kauniit maisemat, ystävällinen palvelu ja hyvä ruoka/juoma. Spa käyttö lisämaksusta.