Venice Venetian Arsenal Hotels

"The room was full of mosquitoes no screens on windows and no ac and to hot to close windows. As we were leaving another quest was leaving due to bedbugs in there room. The breakfast was awful buns or cereal nothing hot. No options for breakfast. Location was good. Front desk day staff was rude when asked about mosquitoes he complained to me about the front desk doors being open. Shower head was cracked and sprayed everywhere. Beds where rock had and uncomfortable. Ac is controlled by hotel not by each room."

"Very good hotel to stay in Venice. Clean and close to any place in Venice taking waterbus or people mover. Need to improve restaurant services, waiters made too many mistakes, look everyone were on training"

"Clean room, very nice staff"

"We had one of the smallest rooms. It was adequate for our 2 night stay but the bathroom was especially small. Breakfast was a bit chaotic; tables were very close together and at times the staff seemed harried as they tried to get everyone's coffee orders. The afternoon-evening concierge was lovely and helpful but one of the morning concierges was unfriendly."

"A well located clean and pleasant hotel with friendly, helpful staff. Would stay again."

"Very small rooms and AC wouldn’t function. We did open our windows but there was no cross breeze. Size of shower was laughable. I wouldn’t recommend for an extended stay. The hotel is in a great location and very friendly staff. Great drinks bar bar and food breakfast. "

"Nice hotel with great location and excellent buffet breakfast. The only issue was with the hot water. It fluctuated hot and cold during showers."

"Always delighted to stay at one of they many great hotels of "Starhotels". My first time at the Splendid Venice but, certainly not the last one. Grazie mille for the exquisite suite with canal view, delicious breakfast and above all, that superb staff that goes the extra mile to make you feel in paradise, whatever the city you are. Venezia is one of a kind place, very close to my family heart , living it from The Splendid was nothing else but "Splendid". Ci vediamo!"

"Great staff, from the check-in to the kitchen and dining staff. Everyone was friendly and hand very courteous. The place was great to stay at. Great breakfast, our room was great. We would definitely stay here again."