The hotel is in a residential area, so we felt like we got a glimpse of the real Venice. The staff was friendly and helpful, and the room was large and clean. We were given a room across the little courtyard, and it was actually a small apartment with a kitchen (loved it). There were restaurants and shopping close by and it was a short walk to a couple of the vapporetto stops, which made getting to the major sites very easy. The woman who cleaned our room, Consuelo, recommended a little place for breakfast and it was the best breakfast we had the entire 11 days we were in Venice. Overall it was a very pleasant stay.