“I booked the Suite Gran Canal on Expedia for nearly $680 per night, specifically for the beautiful balcony and large windows.
When I first entered the room, I felt like something was missing, but since I was busy during my trip, I didn’t check the booking photos. Yesterday, when I reviewed my reservation, I realized that the room description on Expedia showed a stunning balcony that you could step out onto. However, the actual room I was given had no accessible balcony at all. I was extremely……
“The hotel’s location is excellent. Breakfast was a real highlight — it changes a little each day so you get a slightly different meal every morning, and it is delicious. The coffee is excellent and the barista is very good. The property is very clean and new, and the staff were helpful and friendly throughout. Even though the hotel sits on the main street, the room stayed quiet. Highly recommended.”